Serra Nissan - Service Center

Service Department The Service Dept sucks rude and refuses to own their wrong.Got pissed because I complained to the BBB about poor service told me my business is no lon The Service Dept sucks rude and refuses to own their wrong.Got pissed because I complained to the BBB about poor service told me my business is no longer welcome by the Service Manager guess he is the owner,not but he is rude and he plays the your dumb card because he thinks he is right. I will never return. More

New altima 2013 buying experience Did not have to wait long at all when I purchased my vehicle. Great employees. Great job. Service department employees always courteous when having se Did not have to wait long at all when I purchased my vehicle. Great employees. Great job. Service department employees always courteous when having service done. More

A/C Service I went to the dealership to get the A/C on my car fixed. I went early in the day and did not have to wait. Everyone was very polite and friendly. I wa I went to the dealership to get the A/C on my car fixed. I went early in the day and did not have to wait. Everyone was very polite and friendly. I was in an out in quick order. More

service dept. always friendly and courteous, Kali on the service desk knows us my name and takes care of all our service needs and car is always ready on time. always friendly and courteous, Kali on the service desk knows us my name and takes care of all our service needs and car is always ready on time. More

Warranty Covered problem Tire gauge light keeps coming on, even though the tire pressure is accurate. Have had it to the dealer twice for repair, to no avail. Left message f Tire gauge light keeps coming on, even though the tire pressure is accurate. Have had it to the dealer twice for repair, to no avail. Left message for Service Manager & never received a call back. More

Dealer Rater Excellent customer service at this Service Department. Friendly environment and the repair work was itemized in detail. Seating area was clean and Excellent customer service at this Service Department. Friendly environment and the repair work was itemized in detail. Seating area was clean and pleasant. Even though my car had in dept service maintenance, I would recommend others because it was performed in a timely manner. More

service Great staff friendly people when I needed help they went out their way to find who I needed. Great complimentary coffee. I didnt wait too long. Great staff friendly people when I needed help they went out their way to find who I needed. Great complimentary coffee. I didnt wait too long. More

Service Department There service department is second to none. They get me in and out quickly without appointments. They are knowledgeable and very friendly to deal wi There service department is second to none. They get me in and out quickly without appointments. They are knowledgeable and very friendly to deal with. More

service department I take my 2012 maxima in for service when needed. The service department is great! No long waits. I have not had a bad experience yet. I take my 2012 maxima in for service when needed. The service department is great! No long waits. I have not had a bad experience yet. More

Service i purchased my 2012 Altima from Serra new and use their service department for all my service needs. Great staff especially Kali! She is very knowledg i purchased my 2012 Altima from Serra new and use their service department for all my service needs. Great staff especially Kali! She is very knowledgeable and always wears a smile. I highly recommend Serra for your Nissan service. More