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Serra Nissan - Service Center

Birmingham, AL

4.5
1,684 Reviews

1,684 Reviews of Serra Nissan - Service Center

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December 17, 2018

Friendly service We got fast friendly service no hidden charges or surprises we were happy with our service representative and she was friendly and smiling helpful and More

by ellie8212000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raylinn echols
Dec 17, 2018 -

Serra Nissan responded

Ellie, This is great news. Thank you for sharing your experience with us and for the recommendation!

December 17, 2018

Great Service Great team they got me in and out. They answered all my questions. My spare key was mailed, but I haven't received it but the team is doing their best More

by jfletcher_89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Perryman, Amy Caretti
Jan 02, 2019 -

Serra Nissan responded

Hi there, thank you for sharing your recent service experience with us and for the wonderful review. Please let us know if we can assist with anything in the future.

December 10, 2018

OIL CHANGE GREAT EXPERIENCE ALWAYS, FROM START TO FINISH. CUSTOMER SERVICE ALWAYS GREAT AND SERVICE PERFORMED IN NO TIME AT ALL. LOBBY WAS CLEAN AND HAD POPCORN, More

by service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti, Vanessa White
Dec 17, 2018 -

Serra Nissan responded

Hi there! Thanks so much for a wonderful review and rating! We are thrilled to hear your recent experience with us was great and we look forward to seeing you at your next service visit.

December 05, 2018

Smooth and easy! I was in for an oil change and a review and I asked for an estimate on a new set of tires. Everything was done in a timely fashion. More

by sharpace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Caretti
Dec 07, 2018 -

Serra Nissan responded

Hello, thanks for sharing your experience with us. We are delighted to hear your visit to our dealership was smooth and easy. Please let us know if we can assist with any additional needs in the future.

December 05, 2018

Good service experience I had a good service experience. Amy was very professional and patient b/c I was late getting back to my car and everybody was nice about it. More

by dltaylor34DNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Alston, Amy Caretti
Dec 07, 2018 -

Serra Nissan responded

Hi there, thanks so much for sharing your experience with us and for the kind words. We are so happy to hear your experience with us was a great one!

December 01, 2018

Excellent Always get great friendly, knowledgable, professional service. I have never been disappointed or told I need service for something more than I took my More

by Faith2006
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dec 03, 2018 -

Serra Nissan responded

Thanks, Faith for the great rating and excellent review!

November 27, 2018

Service Dept The service department provided EXCELLENT customer service and the staff was very friendly. Very helpful. They explained my service to me & when my ne More

by Joshua43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Perryman
Dec 03, 2018 -

Serra Nissan responded

Thanks, Joshua for the excellent review!

November 23, 2018

Came for oil change and replace air filter. They fixed it up very quick and great service. Customer representative took good care of my car. More

by maheshdvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Alston, Amy Caretti
Nov 27, 2018 -

Serra Nissan responded

Hello, this is great news! Thank you for sharing your experience with us.

November 21, 2018

Service Rear brake pads replaced, rotors turned Oil and filter changed Multi point inspection Complimentary car wash Free coffee, snacks, and water in w More

by bland0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa White
Nov 27, 2018 -

Serra Nissan responded

Hello, Thank you for sharing your experience with us and for the feedback. We will make note of the WiFi and check on that, thanks for letting us know. We appreciate your business and look forward to seeing you at your next service visit.

November 21, 2018

RMURPHY The service dept was prompt and courteous and rhe waiting area was comfortable, and refreshment are was nicely done. I would recommend more snacks and More

by RMURPHY189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Venson Lavender, Jared Johnson, Amy Caretti, Randy Hicks, Brian Thompson, Danny Tuggle, Mikayla Fuller
Nov 27, 2018 -

Serra Nissan responded

Hi there, thank you for your feedback. We are glad to hear your visit with us was great and we will be sure to make a note of the coffee creamer flavors. We appreciate your business!

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