Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Serra Nissan - Service Center

Birmingham, AL

4.5
1,671 Reviews
Call Service Center (205) 856-2544

1,671 Reviews of Serra Nissan - Service Center

Sort by
March 21, 2025

Service was great in and out on time personal was niece and friendly overall #1 More

by eldredspeightsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Serra Nissan responded

Thank you for your great review! We are very grateful that you chose Serra Nissan for your vehicle's service, and we sincerely thank you for trusting our team with your time and business. We hope you will continue to choose us for future service, and we look forward to serving you!

March 15, 2025

Everything done quickly and well, my every request addressed to my satisfaction. B er type happy with Serrz Nissan. More

by Thebigalbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

Serra Nissan responded

Thank you for your great review, and for your trust in our team here at Serra Nissan! We are very glad to have earned your time and business, and value you as part of the Serra family! We look forward to serving you in the future.

March 14, 2025

I would highly would recommend Karen. She’s friendly always happy and smiling and has amazing energy. She’ll help you get into your dream car and will get you a GREAT deal. More

by alanzamora205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2025 -

Serra Nissan responded

Thank you so much for your awesome review about Karen! We greatly appreciate that you chose Serra Nissan for your vehicle needs, and we thank you for your time and business with us! We look forward to serving you for all your future vehicle needs as well!

March 13, 2025

Ashley has been very professional and helpful during the stressful process of having my car repaired. More

by apenningtonjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane
Report | Print
Mar 14, 2025 -

Serra Nissan responded

Thank you for your review and for shouting out one of wonderful service advisors! We greatly appreciate your trust in our team for your repairs, and are glad that you got to experience the customer service that sets Serra Nissan apart! We hope to earn your time and business again in the future!

March 06, 2025

Great service, fast service, no problems. Will come back again, Always courteous. Great job. Great staff. More

by kimberlyswash0421dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2025 -

Serra Nissan responded

Thank you for this awesome review! We are very appreciative of your time and business with us here at Serra Nissan, and we thank you for being a part of the Serra family! We look forward to serving you in the future!

March 02, 2025

Go to work in a reasonable timeframe and completed all work in a timely manner More

by molly2018davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry, Kyng Scott
Report | Print
Mar 03, 2025 -

Serra Nissan responded

Thank you so much for your great review! We greatly appreciate you putting your trust in our team here at Serra Nissan for your vehicle's service, and we are glad to hear your positive feedback! We hope that you will continue to choose Serra Nissan for all your vehicle needs, and we look forward to serving you!

February 27, 2025

I like that it clean ,in the lobby there is water ,coffee and a snack machine. More

by dnc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry, Kyng Scott
Report | Print
Feb 28, 2025 -

Serra Nissan responded

Thank you for your wonderful review, and for trusting our team here at Serra Nissan with your vehicle's service! We appreciate you choosing us to earn your time and business, and we hope you will continue to choose us for any future service or sales needs as well!

February 22, 2025

Very nice and clean dealership. Has very great service. I would recommend to all my family and friends More

by KMON5776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Henry, Kyng Scott
Report | Print
Feb 24, 2025 -

Serra Nissan responded

Thank you so much for your stellar review! We greatly appreciate you choosing Serra Nissan for your vehicle's service, and we are grateful to have earned your time and business! We look forward to serving you in the future, as well as serving your family and friends with the same great service you experienced!

February 21, 2025

Excellent service in a timely manner good customer service a clean dealership and shop I am very pleased More

by antdboy43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Serra Nissan responded

Thank you so much for your awesome review! We are honored to have earned your time and business, and we thank you for trusting our team with your vehicle's service needs! We hope you will continue to choose Serra Nissan in the future and keep us in mind for any family or friends looking for a vehicle.

February 16, 2025

Service was fine. Ashley explained the procedure well. She did a Good job I will come back. More

by kimberlyswash0421dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Serra Nissan responded

Thank you for your feedback! We always appreciate hearing from our customers about what we did well and what we can improve on, and we would love to know more about your experience so we can deliver a truly 5-star experience next time. We thank you for trusting our team with your vehicle's service, and we look forward to serving you in the future!

1
2
3
4
...
168