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Serra Nissan - Service Center

Birmingham, AL

4.5
1,687 Reviews

1,687 Reviews of Serra Nissan - Service Center

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January 19, 2023

I’ve had my van in 3 times have not fixed my problem I don’t know if they don’t know or don’t care. More

by lesriddle221dnc
Recommend Dealer
No
Employees Worked With
Matt Henry
January 18, 2023

They call back to schedule maintenance soon. They check you in, keep you informed and are helpful and great to talk with. More

by djk3722DNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department the man who checks you in
January 18, 2023

Great customer service and very efficient. The atmosphere is very welcoming. The receptionist at the front desk is very friendly and very knowledgeable. The cashier always has a smile on her f More

by pinky14500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
January 18, 2023

I visited the dealership for routine maintenance. During the visit, the technician noticed a problem that could potentially cause my vehicle to be nonfunctional. I am grateful the technician took the More

by pfelder2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell
January 16, 2023

I liked the quick and professional staff friendliness of the everyone at the dealership I liked the care of my vehicle More

by ehgarrett510@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Henry
January 14, 2023

They are professional. Gave a complete diagnostic of my vehicle and future maintenance quotes. Fantastic. More

by DIONRANDOLPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Roe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Payden Sewell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zac Willis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Whisenant, Amanda Badgwell, Matt Henry, Jeff Coleman
January 14, 2023

They always do an excellent job servicing my car. They are quick, efficient, do what they are supposed to do and friendly. More

by carlarjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell, Matt Henry
January 13, 2023

The assistance was great I’ve never had better service at any other dealership I have visited. The customer service was great. More

by terrikamcconnico99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Matt Henry
January 10, 2023

Everything was OK I just had to wait a little longer but that's because I didnt have an appointment More

by awells1766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell, Matt Henry
January 10, 2023

Only because of the service manager I will come back but you are really screwed me over last time I was here More

by Honey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Badgwell, Matt Henry
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