Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,839 Reviews
Call Dealership (205) 623-2298
View Awards

1300 Center Point Pkwy

Birmingham, AL

35215

Directions

By Type

Showing 2,839 reviews

March 22, 2024

All went very well. The people were very professional and I was impressed by the young Lady that kept the lounge cleaned More

by gdonald61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We appreciate your feedback and are pleased to hear that you had a positive experience at Serra Toyota Birmingham. Your satisfaction is important to us and we are glad the cleanliness of our lounge left a good impression on you. Thank you for choosing us for your automotive needs.

March 22, 2024

Professional, knowledgeable and courteous. The sales person had a personality which is lacking in today’s world. He was helpful and did everything he said he would do. More

by Rod Glover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Vigil
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We appreciate your kind words about our professional and courteous team at Serra Toyota Birmingham. It's great to know their personality and dedication were noticeable during your experience. Thank you for the high rating!

March 21, 2024

I’ve had an excellent experience at this dealership for my service needs with Mitchell! More

by Britney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Kelley, Matt Patterson
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We're pleased you had an excellent experience at Serra Toyota Birmingham. It’s great to hear that our team provided good service. We truly appreciate your feedback!

March 21, 2024

We had a great purchase experience at Serra Toyota. Our used sales advisor David was great to work with. We will definately reccomend them to friends and family. More

by cyancy98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lewis
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We appreciate your endorsement and we're pleased you had a positive experience with our team. Thanks for choosing Serra Toyota Birmingham.

March 19, 2024

I purchased my 2016 Toyota Camry SE from Serra Toyota new and have not had any problems out of it. The salesman, Shawn Jenkins, devoted his attention to me from the beginning of the application until the end More

by Patricia Burton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Humphrey, Service Advisor , Matt Patterson
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We're pleased to hear about your continued satisfaction with Serra Toyota Birmingham and our hardworking team. Your faith in us is greatly valued, especially in relation to the purchase of your 2016 Toyota Camry SE. We appreciate you choosing Serra Toyota Birmingham time and again for your vehicle needs.

March 18, 2024

Kelsey was personal and handled any issue we had. It was worth the 3 hour drive to work with Kelsey with purchasing our truck. Great experience More

by Amy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey L
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We appreciate the kind words about how "our team" at Serra Toyota Birmingham was able to assist with your truck purchase. Your satisfaction is a priority for us, thanks for choosing us even though you had a long drive.

March 15, 2024

My experience was awesome I appreciate the welcome environment shown to me everyone was nice that I ran into all smiles More

by verytasteful17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mrs Crow, Joseph Jenkins
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We appreciate your kind words about the welcome environment at Serra Toyota Birmingham. It's great to know that our team made you feel comfortable and were all smiles. Thank you for choosing us.

March 14, 2024

We love this dealership they are like family to us they work with you to satisfy the customers wants and needs if they can ot get you in a vehicle then nobody can! More

by bonniesantamaria1
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Michael Shinkle
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We truly value your trust in us at Serra Toyota Birmingham. Helping meet our customers' needs is always important to us. Thank you for the positive review!

March 12, 2024

Very clean place; professional staff Will recommend to my friends and family Charges are not outrageous More

by belleegue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Joseph Jenkins, Ronald Babice, Shawn Jenkins, Michael Mahan, MarieAnne Kramo, Erick Fitzpatrick, Dave Harbison, Jerry Cheng, Torey "TJ" Marshall
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We appreciate your kind words about Serra Toyota Birmingham's cleanliness, professionalism and pricing. It's fantastic you'll recommend us to your loved ones. Your support means a lot!

March 10, 2024

Friendly, energetic, patient and willing to work with you. Dedicated to problem solving and doing their best to get the best deal for you. More

by courtneyreneac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Davis
Report | Print
Apr 13, 2024 -

Serra Toyota responded

We're glad to hear our team at Serra Toyota Birmingham demonstrated dedication and patience. It's important that every customer feels met halfway in securing a satisfactory deal. Your recognition is greatly appreciated.

1
...
9
10
11
...
284