Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

Serra Toyota

Overview Reviews (2,839) Inventory (382)

Serra Toyota

Name: Serra Toyota
Address: 1300 Center Point Pkwy, Birmingham, AL, 35215, US
Telephone: (205) 623-2298
Rating: 4.8

4.8

2,839 Reviews

1300 Center Point Pkwy, Birmingham, Alabama 35215

Directions Directions

Sales: (205) 623-2298

Service: (205) 856-6530

Parts: (205) 856-6530

Contact Dealership

Serra Toyota

Birmingham, AL

Overview

Reviews

Vehicles

4.8

2,839 Reviews

Call Dealership (205) 623-2298

View Awards

1300 Center Point Pkwy

Birmingham, AL

35215

Directions

4.8

2,839 Reviews

Write a review

View 17 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

View 17 Awards

Overview Reviews (2,839) Inventory (382)

Contact Serra Toyota

Sales: (205) 623-2298

Service: (205) 856-6530

Parts: (205) 856-6530

Call (205) 623-2298

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Contact Dealership

Filter Reviews by Keyword

buying experience customer service sales person recommend dealer professional price helpful car service

By Type

Showing 2,839 reviews

September 07, 2021

SALES VISIT - NEW

Great place to buy a Toyota. Liz was great at explaining everything on the vehicle. You could not ask for a better sales person!! everything on the vehicle. You could not ask for a better sales person!! More

by Kay Kay

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Liz

Report | Print

September 06, 2021

SALES VISIT - NEW

Salesman was very helpful . Every time I visit the service dept everyone is so nice I’m very comfortable there waiting on my vehicle . I will always bring my vehicle their service dept everyone is so nice I’m very comfortable there waiting on my vehicle . I will always bring my vehicle their More

by latashapoe

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

I forgot my salesman name , Matt Lawley, Brandon Michaelis

Report | Print

September 06, 2021

SERVICE VISIT

My experience was great just like the first visit when I bought my first car with Beh Doli and chris in the service department. john I bought my first car with Beh Doli and chris in the service department. john More

by blesseddiva50

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Beh Doli, Chris Ziadie

Report | Print

September 04, 2021

SALES VISIT - USED

Shawn J. Customers service was dynamic. Sold me a dream SUV! Shawn Ian knowledgeable and experienced. I recommend this dealership for your next car purchases. SUV! Shawn Ian knowledgeable and experienced. I recommend this dealership for your next car purchases. More

by aviac0104

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Shawn Jenkins

Report | Print

Sep 04, 2021 -

Serra Toyota responded

Thank you for taking the time to share your outstanding experience with Shawn. Congratulations on your Dream SUV. We truly appreciate your positive feedback, and we are looking forward to working with you again in the future at Serra Toyota.

September 04, 2021

SALES VISIT - NEW

Best car buying experience ever!! Simeon Williams went above and beyond to make my new car purchase as easy and smooth as can be. He met all of my needs and accommodations and everything was done over the above and beyond to make my new car purchase as easy and smooth as can be. He met all of my needs and accommodations and everything was done over the phone. I never set foot in the dealership and he even had my vehicle delivered to me over an hour away!! Will be doing business again with Simeon. More

by cwharton

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Simeon Williams

Report | Print

Sep 04, 2021 -

cwharton responded

Best car buying experience ever!! Simeon Williams went above and beyond to make my new car purchase as easy and smooth as can be. He met all of my needs and accommodations and everything was done over the phone. I never set foot in the dealership and he even had my vehicle delivered to me over an hour away!! Will be doing business again with Simeon.

Sep 05, 2021 -

Serra Toyota responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, accommodating, and helpful experience with our Sales Department. We hope you enjoy your new purchase and we are looking forward to welcoming you again here at Serra Toyota Birmingham.

September 03, 2021

SALES VISIT - NEW

The staff are kind and professional. Great experience with some people. Sales and Finance make the experience feel streamlined. The inventory is great and plenty of options are offered. with some people. Sales and Finance make the experience feel streamlined. The inventory is great and plenty of options are offered. More

by Oscarmike247

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Chris Ziadie, Komissa Yao

Report | Print

Sep 04, 2021 -

Serra Toyota responded

Thank you for sharing your feedback with us. We are pleased to learn that you found the Sales team and the Finance team to be so outstanding. We appreciate you choosing Serra Toyota Birmingham; congratulations on your new vehicle.

September 02, 2021

SALES VISIT - NEW

Our sales rep Gary Wilson was super helpful. He was super patient and helped us negotiate the best price for our budget! He followed up with us even after our purchase to make sure we were fully satisfied wi patient and helped us negotiate the best price for our budget! He followed up with us even after our purchase to make sure we were fully satisfied with our purchase. More

by Tiffany

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Gary Wilson

Report | Print

Sep 03, 2021 -

Serra Toyota responded

Hi, Tiffany! Thank you for the positive star rating. Serra Toyota Birmingham is glad your experience was helpful. The team looks forward to future visits. Safe travels!

August 31, 2021

SERVICE VISIT

Friendly service and they got the job done correctly the first time. They are always reliable and prompt in the service dept. Easy to work with and wait for. first time. They are always reliable and prompt in the service dept. Easy to work with and wait for. More

by melissa.williams

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Matt Patterson

Report | Print

August 28, 2021

SALES VISIT - NEW

The salesman was excellent and helped us find the car we wanted wanted More

by Meng

Recommend Dealer

Yes

Employees Worked With

Travis

Report | Print

August 27, 2021

SERVICE VISIT

It's the best in Alabama, friendly people with your satisfaction in mind. Help you any way they can.will bend over backwards to satisfy you and your needs.thank you from the Edwards family satisfaction in mind. Help you any way they can.will bend over backwards to satisfy you and your needs.thank you from the Edwards family More

by james43edwards

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Beh Doli, Tim Mergenthal, MarieAnne Kramo, Matt Patterson

Report | Print

Serra Toyota

Serra Toyota Awards Awards

Showing 2,839 reviews

Map and Directions to Serra Toyota