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Serra Toyota
Birmingham, AL
2,844 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,844 reviews
September 17, 2021
Timely and walked me through my service needs.Brian let Timely and walked me through my service needs. Brian let me know what was needed, provided options based on cost. This was most helpful. Timely and walked me through my service needs. Brian let me know what was needed, provided options based on cost. This was most helpful. More
by Joycer
Employees Worked With
Brian Milan, Matt Patterson
September 15, 2021
Morgan smith at serra Toyota was by far the best salesman. He definitely made us feel like family and my kids loved him. Made buying a car with 2 small children less of a hassle and more enjoyable. salesman. He definitely made us feel like family and my kids loved him. Made buying a car with 2 small children less of a hassle and more enjoyable. Thank you so much morgan! We will continue to us you and send family to you as well! More
by Super happy
Employees Worked With
Morgan Smith, Nick Gregory
September 13, 2021
Excellent service. Clear explanations and reasonable wait time. So nice to have the free 2 year maintenance plan with car purchase. Remain pleased with service. time. So nice to have the free 2 year maintenance plan with car purchase. Remain pleased with service. More
by cmunchus
Employees Worked With
William Humphrey
September 11, 2021
Professional and provided us a great experience during Professional and provided us a great experience during this purchase.We told them what we were looking for, and they delivered. I recommend Serra Toy Professional and provided us a great experience during this purchase.We told them what we were looking for, and they delivered. I recommend Serra Toyota. More
by Freda
Employees Worked With
Mohamed
September 10, 2021
Wonderful service, and great customer care!…nice environment friendly clean short wait time very insightful about my car and prices are very reasonable for me environment friendly clean short wait time very insightful about my car and prices are very reasonable for me More
by keishaparker0515
Employees Worked With
Matt Patterson
September 06, 2021
Salesman was very helpful . Every time I visit the service dept everyone is so nice I’m very comfortable there waiting on my vehicle . I will always bring my vehicle their service dept everyone is so nice I’m very comfortable there waiting on my vehicle . I will always bring my vehicle their More
by latashapoe
Employees Worked With
I forgot my salesman name , Matt Lawley, Brandon Michaelis
September 04, 2021
Shawn J. Customers service was dynamic. Sold me a dream SUV! Shawn Ian knowledgeable and experienced. I recommend this dealership for your next car purchases. SUV! Shawn Ian knowledgeable and experienced. I recommend this dealership for your next car purchases. More
by aviac0104
Employees Worked With
Shawn Jenkins
September 04, 2021
Best car buying experience ever!! Simeon Williams went above and beyond to make my new car purchase as easy and smooth as can be. He met all of my needs and accommodations and everything was done over the above and beyond to make my new car purchase as easy and smooth as can be. He met all of my needs and accommodations and everything was done over the phone. I never set foot in the dealership and he even had my vehicle delivered to me over an hour away!! Will be doing business again with Simeon. More
by cwharton
Employees Worked With
Simeon Williams
