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Serra Toyota
Birmingham, AL
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,843 reviews
September 02, 2021
Our sales rep Gary Wilson was super helpful. He was super patient and helped us negotiate the best price for our budget! He followed up with us even after our purchase to make sure we were fully satisfied wi patient and helped us negotiate the best price for our budget! He followed up with us even after our purchase to make sure we were fully satisfied with our purchase. More
by Tiffany
Employees Worked With
Gary Wilson
August 31, 2021
Friendly service and they got the job done correctly the first time. They are always reliable and prompt in the service dept. Easy to work with and wait for. first time. They are always reliable and prompt in the service dept. Easy to work with and wait for. More
by melissa.williams
Employees Worked With
Matt Patterson
August 27, 2021
It's the best in Alabama, friendly people with your satisfaction in mind. Help you any way they can.will bend over backwards to satisfy you and your needs.thank you from the Edwards family satisfaction in mind. Help you any way they can.will bend over backwards to satisfy you and your needs.thank you from the Edwards family More
by james43edwards
Employees Worked With
Beh Doli, Tim Mergenthal, MarieAnne Kramo, Matt Patterson
August 26, 2021
Everybody is very polite and seems very thorough I appreciate the attention that they gave me when I have all my extra questions LOL but I would definitely recommend y’all appreciate the attention that they gave me when I have all my extra questions LOL but I would definitely recommend y’all More
by Sherbetfam3
Employees Worked With
Not sure who they were, Matt Patterson
August 25, 2021
I have never had an issue with the service to my car at Serra. Trust and integrity is everything to me. Usually the service time is resonance. Serra. Trust and integrity is everything to me. Usually the service time is resonance. More
by brewerann07
Employees Worked With
Matt Patterson
August 24, 2021
The salespeople were great and easy to work with. At a time when many dealerships were taking advantage of the vehicle shortage, Serra worked to get me the exact vehicle I wanted. time when many dealerships were taking advantage of the vehicle shortage, Serra worked to get me the exact vehicle I wanted. More
by les.jones3
Employees Worked With
Ahmadou Sow, Chris Ziadie, Larry Paulin
August 23, 2021
We love our new Rav4 prime. Josh Richie was fantastic to work with and provided excellent service. He delivered our car in a timely manner and was patient in helping me get oriented to the car. work with and provided excellent service. He delivered our car in a timely manner and was patient in helping me get oriented to the car. More
by annemeiman
Employees Worked With
Josh Richie
