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Serra Toyota
Birmingham, AL
2,842 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,842 reviews
August 10, 2021
Ours sales professional Micheal Sides went above and beyond to help us, would highly recommend Michael if you are in need of a very smooth and professional sale. Jarmaine in the management department al beyond to help us, would highly recommend Michael if you are in need of a very smooth and professional sale. Jarmaine in the management department also went above and beyond to give us the peace of mind we needed during our process! Overall it was a great experience!! If you are in need of a car, truck, suv you won’t go wrong with choosing Michael Sides!!! More
by Kaz
Employees Worked With
Jarmaine White, Michael Sides
August 09, 2021
Great service by the whole Team at Serra Toyota!! 2nd time I have had it serviced since buying new. Great Job to everyone involved in the process! time I have had it serviced since buying new. Great Job to everyone involved in the process! More
by don.rollins
Employees Worked With
Hunter , Matt Patterson
August 07, 2021
Great service, really liked Mary, Yao and finance person, so nice and made experience very nice, thank you. I can’t remember our finance persons name but he was very nice, all 3 above excellent so nice and made experience very nice, thank you. I can’t remember our finance persons name but he was very nice, all 3 above excellent More
by shertucker
Employees Worked With
MarieAnne Kramo, Komissa Yao
August 04, 2021
Steve is an outstanding agent. He negotiated exactly the deal I wanted and gave the most outstanding customer service ever! Kknowledgeable, couteous and professional he facilitated the easiest car trade I deal I wanted and gave the most outstanding customer service ever! Kknowledgeable, couteous and professional he facilitated the easiest car trade I have ever made...and this was my 5th Toyota! More
by bahaney
Employees Worked With
Steven Kalemba- sales - 5 stars
August 03, 2021
Everyone was very friendly and helpful. I didn’t get what I wanted but I got something. I was assured I can trade it back in within a year. I wanted but I got something. I was assured I can trade it back in within a year. More
by Mtstrong2
Employees Worked With
Shawn Jenkins, Michael Mahan
August 03, 2021
Josh was excellent! He got me in the exact vehicle I wanted in the time frame I gave home before the beach! I couldn’t be happier with my dealer choice and my vehicle. wanted in the time frame I gave home before the beach! I couldn’t be happier with my dealer choice and my vehicle. More
by Torybollen
Employees Worked With
Josh Richie
August 01, 2021
My husband and I had a great experience purchasing our 2021 Toyota Camry XSE. Our salesman Erick was knowledgeable and professional. I appreciate that he took the time to show us all the features of the v 2021 Toyota Camry XSE. Our salesman Erick was knowledgeable and professional. I appreciate that he took the time to show us all the features of the vehicle. Derrick was also helpful and patient with the financial aspect of our purchase. We will highly recommend friends and family to Serra Toyota. More
by Leah-fisher
Employees Worked With
Derrick Merriweather, Erick Fitzpatrick
August 01, 2021
Clean, and courteous. It only took 15 minutes for my first service, tire rotation. I am on my second leased vehicle,Great service, friendly folks!! first service, tire rotation. I am on my second leased vehicle,Great service, friendly folks!! More
by User-431dad66a8
Employees Worked With
Matt Patterson
July 31, 2021
I had a great experience at this Toyota's location! I left feeling good rather than feeling as if someone took advantage of me. I would definitely visit again and recommend others! left feeling good rather than feeling as if someone took advantage of me. I would definitely visit again and recommend others! More
by Toyota lover
Employees Worked With
Dexter Taylor
