Back

Serra Toyota

Birmingham, AL

4.8
2,841 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
Contact Dealership

1300 Center Point Pkwy

Birmingham, AL

35215

Directions

By Type

Showing 2,841 reviews

July 18, 2021

Larry Paulin is the best!! Lol I had a great time learning from him about my car buy experience. He worked with me until I got myself in the position to purchase the car I really wanted. More

by Demetriusrobinson360
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Paulin
July 17, 2021

Mitch and his crew did a great job getting me serviced and in and out! I will always come to mitch for my service! Thanks Mitch! Garry Briscoe More

by garrybriscoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch, Matt Patterson
July 16, 2021

Everything went smoothly from start to finish!! Nathan the sakes person was very friendly and knowledgeable not a high pressure salesperson!! I’ve felt comfortable the moment we met him !! More

by HarleysAngel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan
July 14, 2021

I do not recommend getting a lease because we were lied to about the process but was taken care of very well by Steven kolumba. He didn't hesitate to take care of us quickly and was empathic to our issues. More

by Tenamnewsome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve kolumba
Aug 10, 2021 -

Serra Toyota responded

Hello, Thank you for sharing your feedback for our team members at Serra Toyota. We would like to learn more about your feedback regarding the process and your time with our Sales Department. Please contact me about your experience when you have the chance. Meghan Barnes Customer Relations Manager (205) 838-4400

July 14, 2021

The Goat was my salesman & he made the process quick & easy...thank you...i will definitely refer more people...The professionalism was superb five star More

by ldlewis37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simeon Williams
July 14, 2021

Just had my 2018 Rav4 serviced and the entire experience was quick and everyone was super friendly. Was dreading going and being made to wait for hours like I have at other dealerships, was very impressed o More

by Aputman117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aundrae Williams, Matt Patterson
July 13, 2021

Yao was a very good communicator. He didn’t try to “sell us” instead he consulted with us and educated us on the benefits of owning a Toyota. More

by Bmiller47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Komissa Yao
July 13, 2021

My entire experience was excellent!! Beh has assisted my family for a long time & when I tell you he was everything my family said he would be. My 5000 mile service experience was even better. I came in on More

by joannakelly32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Humphrey , Beh Doli
Jul 13, 2021 -

joannakelly32 responded

My entire experience was excellent!! Beh has assisted my family for a long time & when I tell you he was everything my family said he would be. My 5000 mile service experience was even better. I came in on a Saturday after work & was there no time at all. I would recommend Serra Toyota to everyone I know!!!

July 13, 2021

The service team always does a great job of attending to my required service while managing to get me in and out in a timely manner. More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
July 12, 2021

Mitch is ALWAYS pleasant kind and helpful!Minimal Mitch is ALWAYS pleasant kind and helpful! Minimal waiting time for service. Clean waiting area. Easy and uncomplicated to make an appointment. Alway More

by theamazinghands
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
...
107
...