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Serra Toyota

Birmingham, AL

4.8
2,808 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,808 reviews

June 21, 2021

I am very unhappy with service and stuff and left the oil light on in the car I had to reset it myself More

by Big Ralph 75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Patterson
June 21, 2021

Yes I wouldGreat service efficient and took good car of Yes I would Great service efficient and took good car of me and my car More

by Greg.price5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
June 20, 2021

Glad you asked, most time no issue, this time it seemed that it was a real bother that I was there. 25 words not enough! More

by vlk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mitch Kelly
Aug 10, 2021 -

Serra Toyota responded

Hello, Thank you for your review. I would like to learn more about your time here at Serra Toyota of Birmingham. Please reach out to me about your experience when you have the opportunity. Best, Meghan Barnes Customer Relations Manager (205) 838-4400

June 20, 2021

We texted that morning with Liz. She made sure they had the Rav4 on the lot, took photos, we worked out the deal, & they traveled 90 miles to deliver it to us. We had it by the evening. Couldn't have been More

by jodytinareed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Jordan
June 20, 2021

Great service!! Especially salesman Jacob Kirk!!! He went above and beyond to make it a smooth Process and even made the trip to delivery my car to much !!! Great person !!! Highly recommend Serra Toy More

by lniece_6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Kirk
June 20, 2021

Liz is a great sales rep and did a great job providing the information I needed to make an informed decision about my purchase. Thanks! More

by chief
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Jordan
June 19, 2021

Awesome group of professionals this is my 6th car from this dealership refuse to shop elsewhere all I have to do is call tell them what I want and they deliver! More

by Pray4ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aundrae Williams
Jun 19, 2021 -

Pray4ben responded

Thanks Aundrae and all the good people at Serra Toyota the only place i shop!

June 18, 2021

I have bought 3 new Tacoma’s from Serra Toyota. Each time they have found the model with the specific options I desired and sold it to me for a price way below what I thought any dealer would. Be sure to as More

by RockFish
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Paulin
June 18, 2021

Friendly service and fast completion. On time. Right there to complete the work Car was brought to me outside..thank you for your service and quick service. More

by Jogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
June 18, 2021

Helped me with everything I asked for and needed. I bought out of state and they shipped to me. Making it easier and more convenient. More

by Williams.breyana96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Michaelis
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