Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Toyota
Birmingham, AL
2,840 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,840 reviews
July 10, 2021
Very pleasant experience. I would highly recommend Serra Very pleasant experience. I would highly recommend Serra Toyota. It was a short wait compared to what I previously experienced with the last dealersh Very pleasant experience. I would highly recommend Serra Toyota. It was a short wait compared to what I previously experienced with the last dealership I dealt with. Jeep dealership was a long wait and inexperienced service techs. More
by connielhopper
Employees Worked With
Matt Patterson
July 09, 2021
Jerry Cheng was easy to work with and very accommodating constantly would update me during the buying process. Would recommend him to anyone looking to buy a new car. constantly would update me during the buying process. Would recommend him to anyone looking to buy a new car. More
by toddD
Employees Worked With
Jerry Cheng
July 08, 2021
Sales person was friendly, knowledgeable, and helpful. He made the purchase process very pleasant. He took the time to assist us to feel comfortable. He ordered the car we wanted and kept us informed about p made the purchase process very pleasant. He took the time to assist us to feel comfortable. He ordered the car we wanted and kept us informed about progress on its arrival. More
by Bob
Employees Worked With
Roberto in finance, Morgan Smith
July 05, 2021
Nate was helpful and knowledgeable. The shortage of available trucks at the time was a hurdle but we found one. The only problem was a miscommunication between Nate and the Finance or Sales Mgr that th available trucks at the time was a hurdle but we found one. The only problem was a miscommunication between Nate and the Finance or Sales Mgr that this was to be a cash sale, which I made clear up front. We were able to resolve the issue. More
by jim
Employees Worked With
Sales-Nate C., Chris Ziadie
