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Serra Toyota
Birmingham, AL
2,808 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 03, 2021
Great staff. Everyone was very professional. I was greeted with a smile and everyone worked as a family. The financing was easy along with the help of my mom and dad. greeted with a smile and everyone worked as a family. The financing was easy along with the help of my mom and dad. More
by alasallec
Employees Worked With
Steve Kalemba, Reginald Coleman, Shannon Twitty, MarieAnne Kramo
Helpful June 02, 2021
Thank you Coach, Elizabeth, and Derrick for assisting us in getting the car we desired. Your knowledge of cars and financing is excellent. Your people skills are awesome. Professional, friendly, & caring. in getting the car we desired. Your knowledge of cars and financing is excellent. Your people skills are awesome. Professional, friendly, & caring. More
by Frank in Springville
Employees Worked With
Elizabeth and Derrick, Larry Paulin
June 01, 2021
Very friendly and knowledgeable.very quick i was in and out with the car about an 2hr’s. Definitely would come back and buy another car. out with the car about an 2hr’s. Definitely would come back and buy another car. More
by Carloscastillo
Employees Worked With
Ronald Babice
May 31, 2021
I found myself stranded in Birmingham recently, and the Serra team helped me out with a vehicle, other transportation, and even found my phone after I left it in a Lyft. Every person I spoke with went over Serra team helped me out with a vehicle, other transportation, and even found my phone after I left it in a Lyft. Every person I spoke with went over and above to help me. Fantastic customer service and I can't recommend them enough. More
by smbedrosian
Employees Worked With
Mollie, Dennis, Matt Lawley, Matt Patterson
May 29, 2021
Kept me informed as to what was going on. Did not keep me waiting. I usually get Mr Milan when I come for service. He is top notch! This visit, I got Mr Wood. He did a great job as well. Thank you. waiting. I usually get Mr Milan when I come for service. He is top notch! This visit, I got Mr Wood. He did a great job as well. Thank you. More
by NoNo
Employees Worked With
Brian Milan, Dennis Wood, and a young man, Mr Hunter. , Matt Patterson
May 26, 2021
Great overall experience from the time I arrived until my departure. The necessary service was performed timely with no issues or complaints. I recommend Serra Toyota in Centerpoint, Alabama. my departure. The necessary service was performed timely with no issues or complaints. I recommend Serra Toyota in Centerpoint, Alabama. More
by dewightc
Employees Worked With
Matt Patterson
May 26, 2021
Outstanding service as always. Morgan Smith, and others, took great care of us. Very professional and always courteous. This is our 10th automotive purchase and we have never been disappointed. Thanks took great care of us. Very professional and always courteous. This is our 10th automotive purchase and we have never been disappointed. Thanks More
by rdugas001
Employees Worked With
Morgan Smith, Chris Ziadie
May 25, 2021
Yao was a great sales person. He kept us in mind as the inventory was near zero! He also drove the car to our house nearly 20 minutes away to sign the paperwork. Thanks Yao! inventory was near zero! He also drove the car to our house nearly 20 minutes away to sign the paperwork. Thanks Yao! More
by JB
Employees Worked With
Komissa Yao
May 22, 2021
I never expected to get into a new car. Thank you from the bottom of my heart for your undivided attention. Serra Toyota made it easy to buy a car. I still don’t like the interior color, but I will live w the bottom of my heart for your undivided attention. Serra Toyota made it easy to buy a car. I still don’t like the interior color, but I will live with it. It rides so smooth. I recommend going to Michael Shinkle at Serra Toyota. I have always wanted a Camry. I am giving you 10 stars. Thank you, Cindy Williams. More
by cindywilliams57245
Employees Worked With
Michael Shinkle, Larry Laughlin
