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Serra Toyota

Birmingham, AL

4.8
2,793 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,793 reviews

May 03, 2021

We very pleased with the entire process in buying a car. They found me just what I wanted. I will definitely be back again for our next purchase More

by cevans102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallon
May 04, 2021 -

Serra Toyota responded

Hello, thanks for sharing your feedback with us. We're glad to hear your purchasing experience was positive. Our entire team was happy to have helped you with your vehicle needs. Congratulations on your new vehicle. We hope you enjoy it. Meghan Barnes Customer Relations Manager (205) 838-4400

May 02, 2021

I️ was looking for a specific car and the dealer found one nearby, brought it to their dealership, and we finalized the deal within a few hours! Professional, courteous, and a pleasure to work with! More

by aprillyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lawley, Gary Wilson
May 03, 2021 -

Serra Toyota responded

We're happy you found our staff to be so supportive and willing to go the extra mile. Our team here at Serra Toyota of Birmingham strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

May 01, 2021

Great relationship builder.Keep up the good work Great relationship builder. Keep up the good work team. This is our 3rd vehicle from Serra Toyota in Centerpoint. My wife is pleased. Thanks guys. More

by Antuon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow, Jarmaine White, Erick Fitzpatrick
May 02, 2021 -

Serra Toyota responded

Hi Antuon, Thank you for your five star review and choosing Serra Toyota of Birmingham. We are thrilled that you and your wife have had such positive experiences with Erick, Ahmadou, Jarmaine and our sales staff. We appreciate your repeat visits and we hope you enjoy your new Toyota! Looking forward to seeing you again for all of your future automotive needs.

April 30, 2021

Ask for Michael Sides! He was so patient with me and listened to all of my concerns. I truly feel like he did everything he could to get me the best deal possible and now I'm in love with my new vehicle More

by bailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sides
Apr 30, 2021 -

Serra Toyota responded

Hello Bailey, From our team at Serra Toyota of Birmingham we appreciate your five star review. We strive to create a customer driven experience, therefore we are delighted to hear that Michael was able to make this environment for you. Thank you for choosing Serra Toyota of Birmingham and we hope to continue to assist with all of your future automotive needs.

April 30, 2021

The service was exactly what my truck needed and it was done in a timely manner including the dealership paying for an uber to take me back home and to take me back to the dealership when my truck was read More

by scottjerome0522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Apr 30, 2021 -

Serra Toyota responded

Hi there, At Serra Toyota of Birmingham we thank you for your five star review. We strive to keep our customers updated and to help in a timely manner, so we are thrilled to hear about your recent visit. Thank you for choosing Serra Toyota of Birmingham and we hope to continue to assist with all of your future automotive needs,

April 29, 2021

I have visited this dealership for many years. So far I don't have any regrets. I'm satisfied with the service. I have recommended them to my family and friends to go let them help them to get approved to More

by idawilliams4848
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Aaron Strewsbury, ??
April 29, 2021

Great service, I would sent anyone their way, good people at serra toyota, I'm enjoying my 2rd new ride , thanks serra toyota. I will tell everyone serra the way to go.... More

by Kelvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli, MarieAnne Kramo
April 29, 2021

Great experience. Got me in and out in a reasonable time. Mitch waited on me and was very courteous and professional. Will go back and recommend to others. More

by rhosmit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch
April 28, 2021

My wife and I always get good service at Serra Toyota. They are very knowledgeable and fair, with good customer relationships. We have always been happy with the professionalism of their staff. More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Wood
April 28, 2021

Drop off and pick up was easy. They called and explained what they found suggested what to do and repair work was done in the time they said More

by Shunnarahs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis wood , Matt Patterson
Apr 28, 2021 -

Shunnarahs responded

Thank you

Apr 29, 2021 -

Serra Toyota responded

Hi there, At Serra Toyota of Birmingham we would like to thank you for five star review. We strive to keep our customers updated and informed, therefore we are delighted to hear about your recent experience. Thank you for choosing Serra Toyota of Birmingham and we hope to continue to assist with all of your future automotive needs.

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