Back

Serra Toyota

Birmingham, AL

4.8
2,836 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

Directions

By Type

Showing 2,836 reviews

June 16, 2021

I’m lucky I got jerry Cheng! He is amazing at his job. He got me the payment that I needed. He loves what he does. More

by playsoad1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Kelly , Jarmaine White, Zack Vickers, Jerry Cheng
June 15, 2021

Great sales associate Marie was friendly and very helpful ! The car I was interested in buying was not on the lot so I made an appointment for the next morning at 9:30 am great follow up by Marie . More

by 88rcollins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarieAnne Kramo
June 14, 2021

I had a great salesman he was very experienced they where nice an treated us very well we was in and out quick I will be back for another vist More

by Jwtreadwell70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Richie
June 14, 2021

Mr Yao and team were exceptional. Found the online listing from 300 miles away. Got everything worked out online and over phone just picked up an awesome truck. Thank you More

by Kpleedy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Komissa Yao
June 14, 2021

Have had an excellent relationship with this dealership both in purchasing an automobile and with maintenance. Service department is excellent. They are both efficient and courteous, More

by creijoan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Wood in Service
June 11, 2021

Service advisor took care of my van and kept me up to date. Had an oil change and alignment done on my 2011 Sienna. Service was done well. More

by woitnh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
June 09, 2021

Everyone in the service department i dealt with was polit and very nice. I was in and out in less than an hour. I was very impressed with their accurate and timely service. More

by Achristianchic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
June 07, 2021

Very courteous staff and knowledgeable about what I needed went way out of their way to help me select what was right for my situation very great group of guys More

by zwhollingsworth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hamlin, Brandon Michaelis
June 03, 2021

Great staff. Everyone was very professional. I was greeted with a smile and everyone worked as a family. The financing was easy along with the help of my mom and dad. More

by alasallec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kalemba, Reginald Coleman, Shannon Twitty, MarieAnne Kramo
Jun 05, 2021 -

Serra Toyota responded

Thanks so much for the positive review. It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your new vehicle, and should you ever have any questions, please don't hesitate to ask us at Serra Toyota of Birmingham.

June 02, 2021

Thank you Coach, Elizabeth, and Derrick for assisting us in getting the car we desired. Your knowledge of cars and financing is excellent. Your people skills are awesome. Professional, friendly, & caring. More

by Frank in Springville
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth and Derrick, Larry Paulin
Jun 04, 2021 -

Serra Toyota responded

Hi Frank, thanks for sharing your feedback with our team. We're glad to learn you had an excellent experience with us. We hope to work with you again in the future.

...
111
...