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Serra Toyota
Birmingham, AL
2,837 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 20, 2021
Johnny Watwood and Simeon Williams went above and beyond to help me from the purchase to the service afterwards. I would highly recommend Johnny and Simeon to anyone who’s looking for a vehicle. Top Notch s to help me from the purchase to the service afterwards. I would highly recommend Johnny and Simeon to anyone who’s looking for a vehicle. Top Notch service!! 5 ⭐️’s More
by Happy Customer
Employees Worked With
Johnny Watwood
May 20, 2021
Normally a great place for servicing Toyota product with knowledgeable and conscientious staff. This trip not so much as service was not completed and caused me stress in that my vehicle stalled on busy hig knowledgeable and conscientious staff. This trip not so much as service was not completed and caused me stress in that my vehicle stalled on busy highway due to air filter canister hose was left disconnected. Dash displayed Check Engine and had to retrieve codes. Also had to clean passenger side seat from grease spots from where Tech checked cabin filter. Ordinarily I have nothing but kudos for service personnel. Hope this was just due to overrun that day. More
by kennedyj32
Employees Worked With
Matt Patterson
May 13, 2021
Reggie is the BEST TO EVER DO IT!!! he was so open with answering every message to the T and making sure I understood the whole process! I will definitely be purchasing from him again in the future!! #cust answering every message to the T and making sure I understood the whole process! I will definitely be purchasing from him again in the future!! #customerforlife Thank you so much for bringing so much life to a draining process!!! I love my new car!! More
by Trechelle
Employees Worked With
Reginald Coleman
May 12, 2021
Everything was easy and professional. They had the exact car we were looking to purchase. Our salesman, Simeon Williams was knowledgeable and easy to work with. I would recommend Mr. Williams and Serra Toyo car we were looking to purchase. Our salesman, Simeon Williams was knowledgeable and easy to work with. I would recommend Mr. Williams and Serra Toyota to others. More
by burtonmcdonald
Employees Worked With
Simeon Williams, Josh Mize
May 11, 2021
Customer Service was awesome and very professional and took great care of me. I would use Serra from here on out because of the greatness of the service. took great care of me. I would use Serra from here on out because of the greatness of the service. More
by Quartetsinger87
Employees Worked With
Torey "TJ" Marshall
May 09, 2021
Jacob & Johnny were AMAZING!! They Went way above and beyond “normal” salesmen!! Kind, friendly, caring & truly authentic! Thank you from the bottom of my heart!! beyond “normal” salesmen!! Kind, friendly, caring & truly authentic! Thank you from the bottom of my heart!! More
by momofboys9400
Employees Worked With
Johnny Watwood, Jacob Kirk
May 06, 2021
Serra has excellent Customer Service! The associates are always pleasant, professional and courteous! This has been my experience every time I’ve been there! Thanks so much! always pleasant, professional and courteous! This has been my experience every time I’ve been there! Thanks so much! More
by thepatriciathomas
Employees Worked With
Kamissa Yao
May 06, 2021
Always so friendly. Get me to work and pick me up. I never need to worry that my car got the best service, I need this as a nurse! thank you never need to worry that my car got the best service, I need this as a nurse! thank you More
by Vpatterson1982
Employees Worked With
Matt Patterson
May 05, 2021
Our sales rep Josh Richie was very knowledgeable about the vehicle and gave a great test drive. He was not high pressure and we enjoyed the process. We highly recommend him and Serra Toyota! the vehicle and gave a great test drive. He was not high pressure and we enjoyed the process. We highly recommend him and Serra Toyota! More
by Staci
Employees Worked With
Chris Ziadie, Josh Richie
