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Serra Toyota

Birmingham, AL

4.8
2,837 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,837 reviews

May 05, 2021

Very friendly and excellent customer service! I will definitely bring them all my business in the future. Thanks for all your help and patience with me. More

by tonyaschmehl34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven, K
May 04, 2021

I would highly recommend this dealership to family&friends.My salesman Reggie was exceptional&very professional. I didn't spend the entire day there the entire process only took a cpl hrs. I wo More

by Kaviniadillard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Coleman
May 03, 2021

Reginald Coleman the salesman did a great job, I would recommend my friends and family. Very well manner and respectful salesman, thanks for the help. More

by Lori Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Coleman
May 04, 2021 -

Serra Toyota responded

Hi Lori, thank you so much for the kind words for Reginald and our team. We're glad to hear you received great service. We appreciate your support and are here anytime you need help. Meghan Barnes Customer Relations Manager (205) 838-4400

May 03, 2021

We very pleased with the entire process in buying a car. They found me just what I wanted. I will definitely be back again for our next purchase More

by cevans102
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallon
May 04, 2021 -

Serra Toyota responded

Hello, thanks for sharing your feedback with us. We're glad to hear your purchasing experience was positive. Our entire team was happy to have helped you with your vehicle needs. Congratulations on your new vehicle. We hope you enjoy it. Meghan Barnes Customer Relations Manager (205) 838-4400

May 03, 2021

The sales associate, Morgan Smith, did an excellent job. The remote app wasn’t working right and he got me some help to resolve the issue. It was solved within one business day. More

by LannyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarmaine White, Morgan Smith
May 04, 2021 -

Serra Toyota responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, so we are thrilled to hear Morgan was able to help you with the remote app. Thank you for choosing Serra Toyota of Birmingham and we hope to see you again.

May 02, 2021

I️ was looking for a specific car and the dealer found one nearby, brought it to their dealership, and we finalized the deal within a few hours! Professional, courteous, and a pleasure to work with! More

by aprillyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lawley, Gary Wilson
May 04, 2021 -

Serra Toyota responded

We're happy you found our staff to be so supportive and willing to go the extra mile. Our team here at Serra Toyota of Birmingham strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

May 01, 2021

Great relationship builder.Keep up the good work Great relationship builder. Keep up the good work team. This is our 3rd vehicle from Serra Toyota in Centerpoint. My wife is pleased. Thanks guys. More

by Antuon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow, Jarmaine White, Erick Fitzpatrick
May 02, 2021 -

Serra Toyota responded

Hi Antuon, Thank you for your five star review and choosing Serra Toyota of Birmingham. We are thrilled that you and your wife have had such positive experiences with Erick, Ahmadou, Jarmaine and our sales staff. We appreciate your repeat visits and we hope you enjoy your new Toyota! Looking forward to seeing you again for all of your future automotive needs.

April 30, 2021

The service was exactly what my truck needed and it was done in a timely manner including the dealership paying for an uber to take me back home and to take me back to the dealership when my truck was read More

by scottjerome0522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
May 01, 2021 -

Serra Toyota responded

Hi there, At Serra Toyota of Birmingham we thank you for your five star review. We strive to keep our customers updated and to help in a timely manner, so we are thrilled to hear about your recent visit. Thank you for choosing Serra Toyota of Birmingham and we hope to continue to assist with all of your future automotive needs,

April 30, 2021

Great service, I would sent anyone their way, good people at serra toyota, I'm enjoying my 2rd new ride , thanks serra toyota. I will tell everyone serra the way to go.... More

by Kelvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli, MarieAnne Kramo
April 30, 2021

Ask for Michael Sides! He was so patient with me and listened to all of my concerns. I truly feel like he did everything he could to get me the best deal possible and now I'm in love with my new vehicle More

by bailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sides
May 01, 2021 -

Serra Toyota responded

Hello Bailey, From our team at Serra Toyota of Birmingham we appreciate your five star review. We strive to create a customer driven experience, therefore we are delighted to hear that Michael was able to make this environment for you. Thank you for choosing Serra Toyota of Birmingham and we hope to continue to assist with all of your future automotive needs.

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