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Serra Toyota
Birmingham, AL
2,840 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,840 reviews
May 06, 2021
Serra has excellent Customer Service! The associates are always pleasant, professional and courteous! This has been my experience every time I’ve been there! Thanks so much! always pleasant, professional and courteous! This has been my experience every time I’ve been there! Thanks so much! More
by thepatriciathomas
Employees Worked With
Kamissa Yao
May 06, 2021
Always so friendly. Get me to work and pick me up. I never need to worry that my car got the best service, I need this as a nurse! thank you never need to worry that my car got the best service, I need this as a nurse! thank you More
by Vpatterson1982
Employees Worked With
Matt Patterson
May 05, 2021
Our sales rep Josh Richie was very knowledgeable about the vehicle and gave a great test drive. He was not high pressure and we enjoyed the process. We highly recommend him and Serra Toyota! the vehicle and gave a great test drive. He was not high pressure and we enjoyed the process. We highly recommend him and Serra Toyota! More
by Staci
Employees Worked With
Chris Ziadie, Josh Richie
May 05, 2021
Very friendly and excellent customer service! I will definitely bring them all my business in the future. Thanks for all your help and patience with me. definitely bring them all my business in the future. Thanks for all your help and patience with me. More
by tonyaschmehl34
Employees Worked With
Steven, K
May 04, 2021
I would highly recommend this dealership to family&friends.My salesman Reggie was exceptional&very professional. I didn't spend the entire day there the entire process only took a cpl hrs. I wo family&friends.My salesman Reggie was exceptional&very professional. I didn't spend the entire day there the entire process only took a cpl hrs. I would highly recommend. More
by Kaviniadillard
Employees Worked With
Reginald Coleman
May 03, 2021
The sales associate, Morgan Smith, did an excellent job. The remote app wasn’t working right and he got me some help to resolve the issue. It was solved within one business day. The remote app wasn’t working right and he got me some help to resolve the issue. It was solved within one business day. More
by LannyB
Employees Worked With
Jarmaine White, Morgan Smith
May 03, 2021
Reginald Coleman the salesman did a great job, I would recommend my friends and family. Very well manner and respectful salesman, thanks for the help. recommend my friends and family. Very well manner and respectful salesman, thanks for the help. More
by Lori Smith
Employees Worked With
Reginald Coleman
May 02, 2021
I️ was looking for a specific car and the dealer found one nearby, brought it to their dealership, and we finalized the deal within a few hours! Professional, courteous, and a pleasure to work with! one nearby, brought it to their dealership, and we finalized the deal within a few hours! Professional, courteous, and a pleasure to work with! More
by aprillyn
Employees Worked With
Matt Lawley, Gary Wilson
May 01, 2021
Great relationship builder.Keep up the good work Great relationship builder. Keep up the good work team. This is our 3rd vehicle from Serra Toyota in Centerpoint. My wife is pleased. Thanks guys. Great relationship builder. Keep up the good work team. This is our 3rd vehicle from Serra Toyota in Centerpoint. My wife is pleased. Thanks guys. More
by Antuon
Employees Worked With
Ahmadou Sow, Jarmaine White, Erick Fitzpatrick
