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Serra Toyota
Birmingham, AL
2,840 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,840 reviews
April 30, 2021
Ask for Michael Sides! He was so patient with me and listened to all of my concerns. I truly feel like he did everything he could to get me the best deal possible and now I'm in love with my new vehicle listened to all of my concerns. I truly feel like he did everything he could to get me the best deal possible and now I'm in love with my new vehicle! Thank you Michael and Serra Toyota! More
by bailey
Employees Worked With
Michael Sides
April 30, 2021
The service was exactly what my truck needed and it was done in a timely manner including the dealership paying for an uber to take me back home and to take me back to the dealership when my truck was read done in a timely manner including the dealership paying for an uber to take me back home and to take me back to the dealership when my truck was ready. The service dept. went out of there way for me.. I would recommend them to anyone. More
by scottjerome0522
Employees Worked With
Matt Patterson
April 30, 2021
Great service, I would sent anyone their way, good people at serra toyota, I'm enjoying my 2rd new ride , thanks serra toyota. I will tell everyone serra the way to go.... people at serra toyota, I'm enjoying my 2rd new ride , thanks serra toyota. I will tell everyone serra the way to go.... More
by Kelvin
Employees Worked With
Beh Doli, MarieAnne Kramo
April 29, 2021
I have visited this dealership for many years. So far I don't have any regrets. I'm satisfied with the service. I have recommended them to my family and friends to go let them help them to get approved to don't have any regrets. I'm satisfied with the service. I have recommended them to my family and friends to go let them help them to get approved to purchase a vehicle. Maybe one day. More
by idawilliams4848
Employees Worked With
Brian, Aaron Strewsbury, ??
April 29, 2021
Great experience. Got me in and out in a reasonable time. Mitch waited on me and was very courteous and professional. Will go back and recommend to others. Mitch waited on me and was very courteous and professional. Will go back and recommend to others. More
by rhosmit
Employees Worked With
Mitch
April 28, 2021
My wife and I always get good service at Serra Toyota. They are very knowledgeable and fair, with good customer relationships. We have always been happy with the professionalism of their staff. They are very knowledgeable and fair, with good customer relationships. We have always been happy with the professionalism of their staff. More
by Tim
Employees Worked With
Dennis Wood
April 28, 2021
Drop off and pick up was easy. They called and explained what they found suggested what to do and repair work was done in the time they said what they found suggested what to do and repair work was done in the time they said More
by Shunnarahs
Employees Worked With
Dennis wood , Matt Patterson
April 24, 2021
My overall experiance at Serra Toyota was exceptional. I had the pleasure of working with Josh Ritchie and Jon Parnell who assisted me with the purchase of a used vehicle even though they are on the new car had the pleasure of working with Josh Ritchie and Jon Parnell who assisted me with the purchase of a used vehicle even though they are on the new cars sales team. Very professional. 5 stars More
by cmparker1.cp
Employees Worked With
Jon Parnell, Josh Richie
April 23, 2021
Serra Toyota and Serra Toyota Service department have been wonderful to deal with on my Camry. The service department has always been helpful and timely, they have never pressured me in to purchasing unn been wonderful to deal with on my Camry. The service department has always been helpful and timely, they have never pressured me in to purchasing unnecessary stuff during maintenance visits. More
by karen1970turner
Employees Worked With
Aaron Shrewsbury , Matt Patterson
