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Serra Toyota
Birmingham, AL
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,843 reviews
February 28, 2021
Always a pleasant experience. Also, I got an awesome deal on new tires for my Highlander. Mitch is such a nice, helpful, knowledgeable guy. Happy! deal on new tires for my Highlander. Mitch is such a nice, helpful, knowledgeable guy. Happy! More
by Ellakay10
Employees Worked With
Mitchell Kelley, Matt Patterson
February 27, 2021
Very to friendly to me at dealership went l trade for a new car.The people was very nice and gentle to me and my mom. new car.The people was very nice and gentle to me and my mom. More
by 11 cribbd
Employees Worked With
Nathan, Beh Doli, Joseph Jenkins, Ronald Babice, Shawn Jenkins, Josh Jarboe, Kelvin Dancy, Erick Fitzpatrick, Dave Harbison, Jerry Cheng, Blake Coon
February 26, 2021
Poor service when I had appt and took 1.5 hrs for simple oil change. I had appt for certain time and when I got there he said I had 2 cars ahead of me. That didn’t fly with me. oil change. I had appt for certain time and when I got there he said I had 2 cars ahead of me. That didn’t fly with me. More
by rwapilot
Employees Worked With
William Humphre
February 24, 2021
The dealership is ok but stop thinking you can tell ladies anything tire rotation is not fully serving the vehicle nothing were checked or topped off ladies anything tire rotation is not fully serving the vehicle nothing were checked or topped off More
by Bdette60
Employees Worked With
Matt Patterson
February 22, 2021
Highly recommend Michael Shinkle!! He literally RAN trying to get me into this 4 runner before other people got it! Amazing Experience with the whole staff at Serra Toyota! trying to get me into this 4 runner before other people got it! Amazing Experience with the whole staff at Serra Toyota! More
by Bbeck21
Employees Worked With
Michael Shinkle , Chris McDaniel, Chris Ziadie, Matt Patterson
February 22, 2021
I have used this location for all service on my 2018 Corolla and have been happy with each visit! Very efficient, friendly and courteous. Have used different members of the service team and received sam Corolla and have been happy with each visit! Very efficient, friendly and courteous. Have used different members of the service team and received same great service each time! More
by Pamela Tuggle
Employees Worked With
Matt Patterson
February 21, 2021
The customer service was great and scheduled maintenance was completed in a timely fashion. The quality of service met my expectations and I will return. was completed in a timely fashion. The quality of service met my expectations and I will return. More
by sgspencer1
Employees Worked With
Erick Fitzpatrick
February 20, 2021
Great fast & friendly service. Was in & out quickly. We were a little early for appointment but they took us right away & was fast & efficient. Had nail in front tire & they found & fixed tire. were a little early for appointment but they took us right away & was fast & efficient. Had nail in front tire & they found & fixed tire. More
by lindalivery
Employees Worked With
Alex Hall & Simeon Williams, Zack Vickers
February 17, 2021
Great deal and great staff! We were going to buy from another dealer and called Serra about a vehicle there. They gave the same discount on the vehicle as the other dealer, but on the vehicle we wanted. another dealer and called Serra about a vehicle there. They gave the same discount on the vehicle as the other dealer, but on the vehicle we wanted. More
by Coth2847
Employees Worked With
Simeon Williams , Chris Ziadie
February 15, 2021
Brett and Shannon were awesome to work with. Great people and I received a great deal on my Venza. I appreciate the entire team and how they worked together. people and I received a great deal on my Venza. I appreciate the entire team and how they worked together. More
by Billbow167
Employees Worked With
Brett Galloway sales. , Shannon Twitty
