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Serra Toyota

Birmingham, AL

4.8
2,840 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,840 reviews

February 24, 2021

The dealership is ok but stop thinking you can tell ladies anything tire rotation is not fully serving the vehicle nothing were checked or topped off More

by Bdette60
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Feb 24, 2021 -

Serra Toyota responded

Hello, I take your feedback seriously and would appreciate the opportunity to speak with you to learn more about your service experience with us. Will you please contact me when you have a moment? Thank you. Best, Meghan Barnes Customer Relations Manager (205) 838-4400

February 22, 2021

I have used this location for all service on my 2018 Corolla and have been happy with each visit! Very efficient, friendly and courteous. Have used different members of the service team and received sam More

by Pamela Tuggle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
February 22, 2021

Highly recommend Michael Shinkle!! He literally RAN trying to get me into this 4 runner before other people got it! Amazing Experience with the whole staff at Serra Toyota! More

by Bbeck21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Shinkle , Chris McDaniel, Chris Ziadie, Matt Patterson
February 21, 2021

The customer service was great and scheduled maintenance was completed in a timely fashion. The quality of service met my expectations and I will return. More

by sgspencer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Fitzpatrick
February 20, 2021

Great fast & friendly service. Was in & out quickly. We were a little early for appointment but they took us right away & was fast & efficient. Had nail in front tire & they found & fixed tire. More

by lindalivery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hall & Simeon Williams, Zack Vickers
February 17, 2021

Great deal and great staff! We were going to buy from another dealer and called Serra about a vehicle there. They gave the same discount on the vehicle as the other dealer, but on the vehicle we wanted. More

by Coth2847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simeon Williams , Chris Ziadie
February 15, 2021

Brett and Shannon were awesome to work with. Great people and I received a great deal on my Venza. I appreciate the entire team and how they worked together. More

by Billbow167
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Galloway sales. , Shannon Twitty
February 15, 2021

Took 2006 Toyota Tacoma in for service and tire rotation. Very pleased with service and pricing. No complaints with either. Mitch Kelly always pleasant, easy to schedule service that meets my needs. More

by S Myers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Kelly
February 14, 2021

Beh!! Great service! Long as he’s there I will continue to buy from Serra Toyota. Beh is the best! Recommend all family and friends. More

by Jamal1208#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli
February 14, 2021

The customer service from Brian@ Serra in Centerpoint was awesome. He was very courteous,knowledgeable and kept me abreast concerning all my vehicle needs to. More

by Timothy.silas4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milam
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