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Serra Toyota
Birmingham, AL
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,843 reviews
February 15, 2021
Took 2006 Toyota Tacoma in for service and tire rotation. Very pleased with service and pricing. No complaints with either. Mitch Kelly always pleasant, easy to schedule service that meets my needs. Very pleased with service and pricing. No complaints with either. Mitch Kelly always pleasant, easy to schedule service that meets my needs. More
by S Myers
Employees Worked With
Mitch Kelly
February 14, 2021
The customer service from Brian@ Serra in Centerpoint was awesome. He was very courteous,knowledgeable and kept me abreast concerning all my vehicle needs to. awesome. He was very courteous,knowledgeable and kept me abreast concerning all my vehicle needs to. More
by Timothy.silas4
Employees Worked With
Brian Milam
February 13, 2021
Very helpful ! Ease of appointment and service ! Fast and efficient service. Waiting room comfortable and clean . Also enjoyed the lunch from Jimmie Johns Thank you efficient service. Waiting room comfortable and clean . Also enjoyed the lunch from Jimmie Johns Thank you More
by Debbierut
Employees Worked With
Josh in service department , Quinton Smith, Matt Patterson
February 13, 2021
Everyone at this service department is always so courteous and pleasant. I never take it anywhere else. I did miss the snacks this time but I guess that was because of COVID. courteous and pleasant. I never take it anywhere else. I did miss the snacks this time but I guess that was because of COVID. More
by Jfauce2732
Employees Worked With
Matt Patterson
February 10, 2021
Torey TJ Marshall was great and very professional. He was very patient and put forth a very good effort to ensure we were happy and picked the car we truly wanted very patient and put forth a very good effort to ensure we were happy and picked the car we truly wanted More
by James.nash
Employees Worked With
Torey "TJ" Marshall
February 09, 2021
I went to Serra Toyota where I met "Coach". He was good to work with. Reminded me of the "Walmart Greeter" because of his personality. If you go to Serra Toyota, see "Coach". He'll take care you! to work with. Reminded me of the "Walmart Greeter" because of his personality. If you go to Serra Toyota, see "Coach". He'll take care you! More
by Lela
Employees Worked With
Larry Paulin
February 03, 2021
Always greeted upon arrival and made to feel welcome. Comfortable and clean waiting area. Always in and out quickly. The service department is very efficient. Comfortable and clean waiting area. Always in and out quickly. The service department is very efficient. More
by Melanie
Employees Worked With
Matt Patterson
