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Serra Toyota

Birmingham, AL

4.8
2,840 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,840 reviews

February 13, 2021

Very helpful ! Ease of appointment and service ! Fast and efficient service. Waiting room comfortable and clean . Also enjoyed the lunch from Jimmie Johns Thank you More

by Debbierut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in service department , Quinton Smith, Matt Patterson
February 13, 2021

I came in today looking to downsize our Toyota Tundra to a 2021 Toyota Tacoma. Komissa Yao help us find the right truck at the price we wanted More

by terrar83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Komissa Yao
February 13, 2021

Everyone at this service department is always so courteous and pleasant. I never take it anywhere else. I did miss the snacks this time but I guess that was because of COVID. More

by Jfauce2732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
February 11, 2021

My steering wheel had oil and grime on it and soiled my white isotoner gloves and didn’t adjust headlights to shine in the road More

by lugretha8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aundrae Williams
February 10, 2021

Torey TJ Marshall was great and very professional. He was very patient and put forth a very good effort to ensure we were happy and picked the car we truly wanted More

by James.nash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torey "TJ" Marshall
February 09, 2021

I went to Serra Toyota where I met "Coach". He was good to work with. Reminded me of the "Walmart Greeter" because of his personality. If you go to Serra Toyota, see "Coach". He'll take care you! More

by Lela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Paulin
February 03, 2021

Always greeted upon arrival and made to feel welcome. Comfortable and clean waiting area. Always in and out quickly. The service department is very efficient. More

by Melanie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Feb 04, 2021 -

Serra Toyota responded

Thank you for your review! We are so glad you enjoyed your time at Serra Toyota! Meghan Barnes Customer Relations Manager (205) 838-4400

January 31, 2021

After researching the Toyota dealerships in the area I After researching the Toyota dealerships in the area I choose Serra Toyota and I am glad I did. My with experience with everyone at Serra Toyota esp More

by connielhopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Coleman
January 27, 2021

Serra Toyota consistently provides outstanding customer service and quality work on my 2 Toyota vehicles. I could take my trucks to a dealership much closer to me, but the value I get for my money from S More

by William M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gadbaw, Matt Patterson
January 23, 2021

Great service. Reasonably priced and fast and efficient service. Great comfortable waiting area with refreshments. Highly recommend this dealership for any of one’s service needs. More

by drbobwilkerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in service department
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