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Serra Toyota

Birmingham, AL

4.8
2,840 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,840 reviews

November 16, 2020

I came in today to get a lower interest rate and I was able to get that for being a loyal customer. And on top of that I traded my 2020 Camry in for a 2021 Camry with a better interest rate! More

by jdo2k9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli
November 16, 2020

Second time Serra Toyota buyer. Jerry was very helpful finding us the right car for my daughter. We are very pleased and will be back again! Thanks More

by Dkeith3695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Twitty, Jerry Cheng
November 14, 2020

Fast and courteous service. I was greeted by Mitch Kelly with a very friendly and personable greeting. I have taken my wife’s Highlander to Mitch twice since we bought it. I am very pleased with everyone More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Kelly
November 10, 2020

Sales Consultant, Jerry Cheng, helped me find the perfect car. I came in for a used one and drove off happily in a new one. More

by sweant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Cheng
November 10, 2020

It was an amazing experience, it’s always a pleasure working with Simeon Marshaun. He has sold me my Second car within 5 Months five stars all the way. All smiles over here. More

by Janthompson135
Recommend Dealer
Yes
Employees Worked With
Sa
November 09, 2020

The quality of a Dealership is evidenced by its Service Department! Working with Hunter was a wonderful experience. Honesty and responsiveness are difficult to find these days! We highly recommend Serra To More

by JDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Parker
November 07, 2020

Brian takes care of me every time. He’s been taking care of my Toyota’s for years. Best most reliable Toyota service center in the Bham area! More

by David M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milam is five + stars!
Nov 07, 2020 -

Serra Toyota responded

David, thank you so much for your feedback. Brian and our team will be very happy to hear about your kind words and high star rating. We hope you continue to choose us for all your automotive needs. Take care.

November 05, 2020

Came in no appt and Josh Wood got my tire pressure checked and my key fob battery changed very quickly. Love dealing with Serra Toyota More

by joyfruma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Nov 06, 2020 -

Serra Toyota responded

Thank you for sharing your experience with us, Joy. We are pleased to see that Josh's timely service made a positive impression on you. If there is anything else we can assist you with, please be sure to let us know.

November 02, 2020

Service was wonderfulTechnician very knowledgeable . Service was wonderful Technician very knowledgeable . William was great, friendly and cared about my car. William made sure I understood exactly wh More

by Dpettinato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Humphrey
Nov 03, 2020 -

Serra Toyota responded

Thank you for the excellent review. We are so pleased to see that William's outstanding and communicative service made a positive impression on you. Please come back at any time.

November 02, 2020

My overall experience at Serra Toyota Centerpoint was excellent as usual. I am a loyal customer with two vehicles. I am always pleased with the time and effort given by Beh Doli and the Finance Departmen More

by Kiyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Shannon Twitty
Nov 03, 2020 -

Serra Toyota responded

Thank you for the fantastic feedback, Kiyah. We are glad to see that Beh and Shannon went the extra mile to ensure your satisfaction. If there is anything else we can do for you, please be sure to let us know.

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