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Serra Toyota

Birmingham, AL

4.8
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,843 reviews

December 04, 2020

Dale was probably the best salesperson I have dealt with in purchasing an auto. He was great! He made my decision on buying the Tacoma easy. More

by Stevewest2525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale, Brett Hickman, Matt Lawley
Dec 05, 2020 -

Serra Toyota responded

Thank you for the excellent review, Steve. We are pleased to see that Dale's patient and professional service made your visit go so smoothly. Congratulations on your new Tacoma; we hope to work with you again.

November 26, 2020

Enjoyable experience from scheduling service, dropping off vehicle, waiting, and fast service. Waiting area was clean, restroom clean, parts department cashiers, were also a joy to talk with. More

by colemand
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lawley, Matt Patterson
November 16, 2020

They exceeded all my expectations. I told them what I was looking for and they met all my expectations. Very transparent with the price. Will definitely recommend. More

by Kagrant13
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Twitty, Komissa Yao
November 16, 2020

Second time Serra Toyota buyer. Jerry was very helpful finding us the right car for my daughter. We are very pleased and will be back again! Thanks More

by Dkeith3695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Twitty, Jerry Cheng
November 16, 2020

I came in today to get a lower interest rate and I was able to get that for being a loyal customer. And on top of that I traded my 2020 Camry in for a 2021 Camry with a better interest rate! More

by jdo2k9
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli
November 14, 2020

Fast and courteous service. I was greeted by Mitch Kelly with a very friendly and personable greeting. I have taken my wife’s Highlander to Mitch twice since we bought it. I am very pleased with everyone More

by Tom
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Kelly
November 10, 2020

It was an amazing experience, it’s always a pleasure working with Simeon Marshaun. He has sold me my Second car within 5 Months five stars all the way. All smiles over here. More

by Janthompson135
Recommend Dealer
Yes
Employees Worked With
Sa
November 10, 2020

Sales Consultant, Jerry Cheng, helped me find the perfect car. I came in for a used one and drove off happily in a new one. More

by sweant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Cheng
November 09, 2020

The quality of a Dealership is evidenced by its Service Department! Working with Hunter was a wonderful experience. Honesty and responsiveness are difficult to find these days! We highly recommend Serra To More

by JDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Parker
November 07, 2020

Brian takes care of me every time. He’s been taking care of my Toyota’s for years. Best most reliable Toyota service center in the Bham area! More

by David M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milam is five + stars!
Nov 07, 2020 -

Serra Toyota responded

David, thank you so much for your feedback. Brian and our team will be very happy to hear about your kind words and high star rating. We hope you continue to choose us for all your automotive needs. Take care.

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