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Serra Toyota

Birmingham, AL

4.8
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
Contact Dealership

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,843 reviews

November 05, 2020

Came in no appt and Josh Wood got my tire pressure checked and my key fob battery changed very quickly. Love dealing with Serra Toyota More

by joyfruma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Nov 06, 2020 -

Serra Toyota responded

Thank you for sharing your experience with us, Joy. We are pleased to see that Josh's timely service made a positive impression on you. If there is anything else we can assist you with, please be sure to let us know.

November 02, 2020

Service was wonderfulTechnician very knowledgeable . Service was wonderful Technician very knowledgeable . William was great, friendly and cared about my car. William made sure I understood exactly wh More

by Dpettinato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Humphrey
Nov 03, 2020 -

Serra Toyota responded

Thank you for the excellent review. We are so pleased to see that William's outstanding and communicative service made a positive impression on you. Please come back at any time.

November 02, 2020

My overall experience at Serra Toyota Centerpoint was excellent as usual. I am a loyal customer with two vehicles. I am always pleased with the time and effort given by Beh Doli and the Finance Departmen More

by Kiyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Shannon Twitty
Nov 03, 2020 -

Serra Toyota responded

Thank you for the fantastic feedback, Kiyah. We are glad to see that Beh and Shannon went the extra mile to ensure your satisfaction. If there is anything else we can do for you, please be sure to let us know.

October 31, 2020

Mitch in the service department is great. He is friendly and is always so attentive and helpful. My husband and I love working with him. More

by jones134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Kelly
October 31, 2020

It always has whatever you need and my sales person is always willing to help me' as well as the rest of toyota staff.Great job! More

by Vendettajones8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh wood, Beh Doli
Nov 01, 2020 -

Serra Toyota responded

Hello, Although we are happy to know that you enjoyed our services, I am concerned that your overall experience was rated less than perfect. If this was a mistake, will you please edit your review? If you do have any concerns, I would be happy to discuss your experience with us. Please reach out to me at your own convenience. Thank you. Best, Meghan Barnes Customer Relations Manager (205) 838-4400

October 29, 2020

Best move I could ever make! I've been going to Serra Toyota for almost 4 years and every trip has been well worth it! The staff is also great! -Michael Red- More

by Michael.redd85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch
October 29, 2020

I’m am a repeat customer of Serra Toyota. I have traded about 3 times. They usually get me the deal that suits me. Th More

by Ahkilgore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Matt Patterson
October 26, 2020

I had a amazing experience at Serra Toyota thanks to Coach. He made sure I understood everything and got me the best deal on my 2020 Toyota Camry More

by theomiller37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Twitty, Larry Paulin
October 26, 2020

Quick and Efficient ! Always on their game, even in the rain ! Wish they had more discounts on service ! Always a repeat customer We have 4 Toyota’s and they service them as we need it, with super service More

by Ftucker
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
October 20, 2020

Everyone from beginning to end. Was very professional also the team worked greatly together. They did everything in their spirit to make moves. Thank you! More

by Wonakee.harris32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Coleman
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