Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Toyota
Birmingham, AL
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,843 reviews
October 19, 2020
I had a great experience at Serra Toyota. I got my oil changed, a new drivers side door handle and wind shield wipers. They were very responsive to all my requests and I had to change my appointment twice changed, a new drivers side door handle and wind shield wipers. They were very responsive to all my requests and I had to change my appointment twice for personal reasons and they worked with me. Thanks to the Serra team for the speedy easy process of getting my car serviced. More
by kpschoolstuff
Employees Worked With
Matt Patterson
October 19, 2020
Love the Service Department. From Arrival to Departure. They Go above and beyond and have always been very friendly. My Service Man Aaron Shrewsbury is Absolutely the Best ! He always gets my car in even They Go above and beyond and have always been very friendly. My Service Man Aaron Shrewsbury is Absolutely the Best ! He always gets my car in even if it’s last minute. Thanks Aaron. More
by MrsKimQuick
Employees Worked With
Aaron Shrewsbury , Matt Patterson
October 19, 2020
Great experience and specially with Yao! Love the new truck at a great price with fantastic and friendly service. Would recommend to anyone looking for a new vehicle. truck at a great price with fantastic and friendly service. Would recommend to anyone looking for a new vehicle. More
by lightofnur
Employees Worked With
MarieAnne Kramo, Komissa Yao
October 15, 2020
Everything was great. Brian Milam was awesome. Very professional and always willing to help, the guy at the front desk acts like he is busy and there is no one even around, seems to disappear a lot to professional and always willing to help, the guy at the front desk acts like he is busy and there is no one even around, seems to disappear a lot to the shop when he has no customers More
by Janiemann9
Employees Worked With
Beh Doli, Matt Patterson
October 14, 2020
Overall it was a good experience. My tire was repaired in a relatively short time as I waited for it. The seating was comfortable without too many people. a relatively short time as I waited for it. The seating was comfortable without too many people. More
by askajack
Employees Worked With
The receptionist , Matt Patterson
October 14, 2020
Excellent customer service! Will always recommend! Matt Lawley stayed after hours to assure I could get the car I wanted. Even helped detailed it! Running a fine establishment! Lawley stayed after hours to assure I could get the car I wanted. Even helped detailed it! Running a fine establishment! More
by ShaQuille Morris
Employees Worked With
Matt Lawley
October 12, 2020
Antwon was the service person that waited on me. He was kind, friendly and efficient. The technician also did a great job. Very satisfied with the service kind, friendly and efficient. The technician also did a great job. Very satisfied with the service More
by Mytea
Employees Worked With
Antwon, Aundrae Williams
October 12, 2020
Service department is always very helpful. Let's me know what my vehicle needs but are not pushy. Waiting area us very clean with televisions to keep the wait from being boring. what my vehicle needs but are not pushy. Waiting area us very clean with televisions to keep the wait from being boring. More
by john.armstrong
Employees Worked With
Matt Patterson
October 12, 2020
I have always had good experiences at Serra Toyota for 11 years. Serra is the only place I trust with my car since I purchased my car in 2009. years. Serra is the only place I trust with my car since I purchased my car in 2009. More
by mlampkin
Employees Worked With
Josh Wood, Matt Patterson
