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Serra Toyota
Birmingham, AL
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,843 reviews
October 06, 2020
Very friendly and professional atmosphere. I was treated with respect and courtesy. I have recommended Serra Toyota to all my family and friends. Great job Serra! with respect and courtesy. I have recommended Serra Toyota to all my family and friends. Great job Serra! More
by michaelguykeith
Employees Worked With
Morgan Smith
October 05, 2020
Great service! Had an issue that needed taken care of right away. All I had to do was call and everything taken care of in timely manner. Car delivered back to me at work. Thank you Brain and Matt! right away. All I had to do was call and everything taken care of in timely manner. Car delivered back to me at work. Thank you Brain and Matt! More
by Vpatterson1982
Employees Worked With
Brian Milam , Matt Patterson
October 02, 2020
I had a great experience at Serra Toyota. Brandon Kiker was great to deal with. He did an amazing job helping me choose the right automobile. I would highly recommend this dealership. Be sure to ask for B was great to deal with. He did an amazing job helping me choose the right automobile. I would highly recommend this dealership. Be sure to ask for Brandon Kiker as your salesperson. More
by Jan
Employees Worked With
Brandon Kiker
October 01, 2020
I have been a customer since 12/29/04 when I purchased my 2005 Corolla CE there. The service department is always top-notch!! Matt Patterson was my original service adviser now Brian Milam is my SA. 2005 Corolla CE there. The service department is always top-notch!! Matt Patterson was my original service adviser now Brian Milam is my SA. More
by ggtdm
Employees Worked With
Brian Milam, Matt Patterson
October 01, 2020
Absolutely the best experience. Would recommend this dealership to any of my fellow Georgian friends. If it wasn’t for Josh Richie we wouldn’t of been able to get the vehicle of my dreams. dealership to any of my fellow Georgian friends. If it wasn’t for Josh Richie we wouldn’t of been able to get the vehicle of my dreams. More
by courtney dunn
Employees Worked With
Chris Ziadie, Josh Richie
September 30, 2020
Michael sides was an awesome dealer a friend and great listener not only did he listen to my off topic stories as he walked me through the process of the purchase but he worked out a deal for me that ulti listener not only did he listen to my off topic stories as he walked me through the process of the purchase but he worked out a deal for me that ultimately lead to my amazing new car 🤲 if I could go back in time I'd do it all over again but I would make sure each time I do he is my dealer long term. More
by Michael sides
Employees Worked With
Michael Sides
September 29, 2020
I had a great experience with Reggie Coleman. He was a great salesperson--very personable, knowledgeable about inventory, narrowed down what I was looking for very quickly, was not pushy, very patient as great salesperson--very personable, knowledgeable about inventory, narrowed down what I was looking for very quickly, was not pushy, very patient as I changed my mind on colors, and worked with me to get the price I needed. I would highly recommend working with him! More
by Kimberly
Employees Worked With
Reggie Coleman
September 29, 2020
Matt Patterson is an awesome service manager, and so were the other members of the service team. Will definitely return again. Excellent service team! Great service! the other members of the service team. Will definitely return again. Excellent service team! Great service! More
by ychasteen
Employees Worked With
Sorry I don't remember their names, Matt Patterson
September 28, 2020
Very friendly and got me to the price and interest rate that I wanted! Love my Toyota and Michael Sides was a great salesman, very confident. that I wanted! Love my Toyota and Michael Sides was a great salesman, very confident. More
by heather.green
Employees Worked With
Michael Sides
September 28, 2020
The service call went well. We always use Serra for service on our 4 Runner. Great visit, were well informed of what was being done and what may need attention in the future. Our Service writer Mit service on our 4 Runner. Great visit, were well informed of what was being done and what may need attention in the future. Our Service writer Mitchell Kelly was very nice, efficient, and informative. See y’all in 3k miles!!! More
by dbaker117
Employees Worked With
Matt Patterson
