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Serra Toyota

Birmingham, AL

4.8
2,840 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,840 reviews

September 25, 2020

Dennis Wood was very helpful answering some questions that I had regarding my daughter’s car and approximately how long it will take to fix it. More

by Ayates95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Wood
September 24, 2020

My service advisor Crystal was very polite and professional. She greeted me when I arrived and made sure all of my concerns were addressed and delivered my vehicle in a timely manner. More

by Thecoopers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal
September 24, 2020

Excellent service! This is our 2nd new car purchase from Serra Toyota. Everyone on staff is very friendly and knowledgeable. Our salesman, Derrick went above and beyond. My husband and I would highly recomm More

by Amanda_nicholson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Merriweather
September 23, 2020

Reggie in the sales department did an excellent after he took over for Kelvin. He is honest, personable, and helped with everything I needed! He is a great asset to Serra Toyota! More

by Fisherman
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Hickman, Kelvin Dancy
September 23, 2020

Marcus Cook was a professional and guided me to a great mini van for our growing family. Great people at Serra Toyota. I will return gladly. More

by CNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Cook, Dave Harbison
September 23, 2020

Morgan in sales and Bryan in service are always super helpful and super fast. My family has bought many vehicles from Morgan and he’s the best in the business! More

by kaylirebecca92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Smith
September 20, 2020

Michael made everything so easy! We will definitely come to him anytime we are looking for a new vehicle!! I love my new Toyota 4Runner!! More

by bakergirl079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sides
September 19, 2020

It’s always a pleasure / Mitch in service whenever I have an issue he is quick to respond back and handle it in a very professional manner as always I have nothing but the highest respect for your dealership More

by Santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch in-service, Larry Lawson, Jarmaine White, Chris McDaniel, Shannon Twitty, Matt Lawley, Tim Mergenthal, Nick Gregory, Willard Love , Matt Patterson
September 17, 2020

The service department is top notch. Young man who waited on me was so nice caring made sure i was comfortable and fixed my car perfectly More

by Flipflop1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
September 14, 2020

I just purchased a new truck and had been searching for the right dealership for service. I set an appt and was greeted by Antwan who took care of all of my needs. He provided me with detailed information More

by swip1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwan
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