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Serra Toyota

Birmingham, AL

4.8
2,839 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,839 reviews

September 13, 2020

They did all they could to make a deal with me. It was like I was family. I would definitely recommend them to anyone. D More

by Jeff
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brett Hickman, Morgan Smith
September 12, 2020

My service was good but the only thing is that the person who does the oil change need to put the setting back correctly before the customer gets back in the car. More

by Roberson.jacqueline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins, Matt Patterson
September 09, 2020

My buying experience at Serra was so easy. Friendly staff greeted me at the door. I did not feel pressured and I am completely satisfied with my new car! More

by Kth_dear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lawson, Willard Love , Kelvin Dancy
September 08, 2020

I appreciate Michael and Johnny helping us finalize the deal on our Toyota Corolla. Thanks for working with us and making sure we were able to put my daughter in a great car. More

by Arrowood, H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny W, Michael Sides
September 07, 2020

The people great and guide you into the service department. They make you feel like you’re their only customer. I didn’t know the name of the service person that was assigned to help me but they More

by Bryantcherita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter, Matt Patterson
September 06, 2020

I have always experienced good service and the staff has always been great. Hunter always takes very good care of me. If he says I need something I am comfortable knowing he is doing what is best for me. I More

by Darcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Parker, Matt Patterson
September 05, 2020

Serra Toyota definitely earned our business and recommendations to others. They acted like they needed me and did everything possible to make it work out for both parties. More

by teburnett84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gregory, Josh Richie
Sep 05, 2020 -

Serra Toyota responded

Thank you for the kind review. We are glad to have earned your business. Please let us know if we can be of any further assistance to you.

September 05, 2020

Thanks to Reggie Coleman, was able to drive off the lot with the car I wanted, great service and friendly staff, best car buying experience More

by dexter.shepard91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Coleman
August 31, 2020

These guys are as good as it gets! They have great pricing, great service, and high quality products. Morgan is a pleasure to work with! More

by oscarbulls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Matt Patterson
August 30, 2020

Service was fast and thorough. Staff is always helpful. Antwan was especially courteous and engaged meaningfully with me. Coach Paulin, who sold me my vehicle, is always solicitous and congenial. More

by jnday@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwan
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