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Serra Toyota
Birmingham, AL
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,843 reviews
September 19, 2020
It’s always a pleasure / Mitch in service whenever I have an issue he is quick to respond back and handle it in a very professional manner as always I have nothing but the highest respect for your dealership an issue he is quick to respond back and handle it in a very professional manner as always I have nothing but the highest respect for your dealership and will continue to do business God bless More
by Santiago
Employees Worked With
Mitch in-service, Larry Lawson, Jarmaine White, Chris McDaniel, Shannon Twitty, Matt Lawley, Tim Mergenthal, Nick Gregory, Willard Love, Matt Patterson
September 14, 2020
This was our second purchase From Serra and Eric Fitzpatrick . We were treated well and they were so easy to work with. We had a budget and they made it happen. I will send anyone I know that is loo Fitzpatrick . We were treated well and they were so easy to work with. We had a budget and they made it happen. I will send anyone I know that is looking that way. We drove 80 mile and passed many dealerships just to come to Serra Toyota just to deal with Eric again. More
by Shanekelly825
Employees Worked With
COACH , Erick Fitzpatrick
September 14, 2020
I just purchased a new truck and had been searching for the right dealership for service. I set an appt and was greeted by Antwan who took care of all of my needs. He provided me with detailed information the right dealership for service. I set an appt and was greeted by Antwan who took care of all of my needs. He provided me with detailed information about my vehicle and service. I felt respected and valued. I will be a return customer. More
by swip1
Employees Worked With
Antwan
September 12, 2020
My service was good but the only thing is that the person who does the oil change need to put the setting back correctly before the customer gets back in the car. who does the oil change need to put the setting back correctly before the customer gets back in the car. More
by Roberson.jacqueline
Employees Worked With
Shawn Jenkins, Matt Patterson
September 09, 2020
My buying experience at Serra was so easy. Friendly staff greeted me at the door. I did not feel pressured and I am completely satisfied with my new car! greeted me at the door. I did not feel pressured and I am completely satisfied with my new car! More
by Kth_dear
Employees Worked With
Larry Lawson, Willard Love, Kelvin Dancy
September 08, 2020
I appreciate Michael and Johnny helping us finalize the deal on our Toyota Corolla. Thanks for working with us and making sure we were able to put my daughter in a great car. deal on our Toyota Corolla. Thanks for working with us and making sure we were able to put my daughter in a great car. More
by Arrowood, H
Employees Worked With
Johnny W, Michael Sides
September 07, 2020
The people great and guide you into the service department. They make you feel like you’re their only customer. I didn’t know the name of the service person that was assigned to help me but they department. They make you feel like you’re their only customer. I didn’t know the name of the service person that was assigned to help me but they looked him up and Hunter took care to show me service with a smile and knowledge More
by Bryantcherita
Employees Worked With
Hunter, Matt Patterson
September 06, 2020
I have always experienced good service and the staff has always been great. Hunter always takes very good care of me. If he says I need something I am comfortable knowing he is doing what is best for me. I always been great. Hunter always takes very good care of me. If he says I need something I am comfortable knowing he is doing what is best for me. I can always trust what Hunter tells me. More
by Darcy
Employees Worked With
Hunter Parker, Matt Patterson
