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Serra Toyota
Birmingham, AL
2,842 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,842 reviews
September 05, 2020
Serra Toyota definitely earned our business and recommendations to others. They acted like they needed me and did everything possible to make it work out for both parties. recommendations to others. They acted like they needed me and did everything possible to make it work out for both parties. More
by teburnett84
Employees Worked With
Nick Gregory, Josh Richie
August 31, 2020
These guys are as good as it gets! They have great pricing, great service, and high quality products. Morgan is a pleasure to work with! pricing, great service, and high quality products. Morgan is a pleasure to work with! More
by oscarbulls
Employees Worked With
Morgan Smith, Matt Patterson
August 30, 2020
Service was fast and thorough. Staff is always helpful. Antwan was especially courteous and engaged meaningfully with me. Coach Paulin, who sold me my vehicle, is always solicitous and congenial. Antwan was especially courteous and engaged meaningfully with me. Coach Paulin, who sold me my vehicle, is always solicitous and congenial. More
by jnday@bellsouth.net
Employees Worked With
Antwan
August 28, 2020
I brought my car in for a recommended maintenance which included rotation of my tires. Antwan Brown was my service advisor. He was very polite and discussed any questions or concerns I had about my vehicle included rotation of my tires. Antwan Brown was my service advisor. He was very polite and discussed any questions or concerns I had about my vehicle. Thank you Antwan! More
by MrsHentley
Employees Worked With
Antwan Brown
August 27, 2020
They are professional and capable to suggest the best for you. The personal was kind and very attentive people showing how important we are for them. Thank you al of you!! you. The personal was kind and very attentive people showing how important we are for them. Thank you al of you!! More
by Pablo
Employees Worked With
Bryan
August 26, 2020
I had the BEST experience at Serra Toyota with Jerry Cheng!! From the start, he asked me I what I was looking for & he made sure to find the perfect SUV that had everything I wanted! He always took time Cheng!! From the start, he asked me I what I was looking for & he made sure to find the perfect SUV that had everything I wanted! He always took time to make sure we were comfortable and had everything we needed. You can tell he truly cares about his customers and wants to go above and beyond! I will be recommending him to all of my family & friends in the future! If you are in the market for a new car, go see Jerry Cheng at Serra Toyota! More
by Kayla Aldridge
Employees Worked With
Brett Hickman, Jerry Cheng
August 25, 2020
I was able to find the vehicle I needed with little work, and had excellent help ordering exactly what I wanted and had it shipped to the dealership as soon as able. and had excellent help ordering exactly what I wanted and had it shipped to the dealership as soon as able. More
by Joshclem1775
Employees Worked With
Jerry Cheng
August 25, 2020
Mine & my wife's visit with Darius, and everyone with which we came in contact with at Serra Toyota was very pleasurable. All the staff was very friendly and always seemed to want to pay particular atten which we came in contact with at Serra Toyota was very pleasurable. All the staff was very friendly and always seemed to want to pay particular attention to the questions & needs of whoever they were serving. Also each of the staff was very conscious of being Covid-safe. Most of all we got the deal we were looking for. More
by mlott
Employees Worked With
Sales Darius Rudolph, Larry Lawson
