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Serra Toyota
Birmingham, AL
2,842 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,842 reviews
August 20, 2020
My family has been doing business with this dealership for over twenty years and we have purchased over ten vehicles. We have been very pleased with the product and service we have received. for over twenty years and we have purchased over ten vehicles. We have been very pleased with the product and service we have received. More
by tehamby
Employees Worked With
Morgan Smith, Matt Patterson
August 17, 2020
Always Professional, Prompt and Friendly. Always able to work with my schedule. Love that you breakfast and lunch available and free car washes and tv. to work with my schedule. Love that you breakfast and lunch available and free car washes and tv. More
by Takaminedh
Employees Worked With
Morgan Smith, VanDerrik Long, Matt Patterson
August 15, 2020
The folks that work at Serra are very friendly and accommodating. I like the fact that I can make appt and have my vehicle serviced with no issues. accommodating. I like the fact that I can make appt and have my vehicle serviced with no issues. More
by Mhosey
Employees Worked With
Ahmadou Sow, Morgan Smith, VanDerrik Long, Beh Doli, Joseph Jenkins, Shawn Jenkins, Larry Paulin, Quinton Smith
August 14, 2020
Excellent customer service the sales man was very friendly, knowledgeable, time conscious,good listener,gave every details of everything that I wanted to know and full of humor friendly, knowledgeable, time conscious,good listener,gave every details of everything that I wanted to know and full of humor More
by florencerotich
Employees Worked With
NA, Beh Doli, Chris Ziadie, Tim Mergenthal
August 13, 2020
Pleasant, professional and willing to wait Very professional, friendly and helpful. Morgan worked with us the whole time, even stayed late to make sure we were pleased with our new vehicle. Very professional, friendly and helpful. Morgan worked with us the whole time, even stayed late to make sure we were pleased with our new vehicle. More
by Cindy
Employees Worked With
Morgan Smith, Shannon Twitty
August 12, 2020
Very pleasant and professional staff. Highly recommended. We have used them for years and will continue taking our vehicles to them. Mitch in service does a great job! We have used them for years and will continue taking our vehicles to them. Mitch in service does a great job! More
by Sflansdell
Employees Worked With
Mitch Kelley
August 11, 2020
Quick to find what I wanted and quicker with making the deal. Sales guys worked as a team so I didn’t have to sit around all day waiting for help. They were great. Only know them as Coach and Simeon.. deal. Sales guys worked as a team so I didn’t have to sit around all day waiting for help. They were great. Only know them as Coach and Simeon.. More
by Heather.Slagle
Employees Worked With
Coach, Simeon
August 11, 2020
Quick, friendly, efficient. Best service ever, every single time I go there. I have purchased three cars from this dealership and will get my next one there. single time I go there. I have purchased three cars from this dealership and will get my next one there. More
by Ddmo8
Employees Worked With
Matt Patterson
August 11, 2020
Great service and Great prices and Friendly staff! Always has the customer in mind when entering the building. I recommend this Dealership for all your Toyota's Needs. has the customer in mind when entering the building. I recommend this Dealership for all your Toyota's Needs. More
by emiers7461
Employees Worked With
Matt Patterson
