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Serra Toyota

Birmingham, AL

4.8
2,842 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,842 reviews

July 26, 2020

I love serra Toyota they really care for their customers they do their best to get you in and out in a good time,and are very friendly people.Michael Mahan was my salesperson five stars for him. More

by Pattycake
Recommend Dealer
Yes
Employees Worked With
Michael Mahan
July 24, 2020

Awesome new vehicle purchase experience at Serra Toyota-Birmingham. Purchased my vehicle virtually with the assistance of amazing and professional staff! Have recommended to friends. More

by Chanta
Recommend Dealer
Yes
Employees Worked With
April Whitlow in Sales and Johnny in Finance were magnificent!, Willard Love
July 24, 2020

Jake Crew is one awesome salesman! He worked so hard for me to get a new car. Best salesperson I've encountered during my whole car search! Thank you so much Jake!! You're really awesome! More

by candicepeek55
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Quality Of Work
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Price
Recommend Dealer
Yes
Employees Worked With
Jake Crew, Matt Lawley
July 21, 2020

Mitch Kelley, customers service was awesome. He works in the service department. He is very attentive and list to concerns of his customer. Thanks, GTurner More

by GWEN.TURNER35
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Price
Recommend Dealer
Yes
Employees Worked With
Mitch Kelly
July 21, 2020

20220 TOYOTA COROLLA Me and my family had a great experience at Serra Toyota with MARIE. Thank you for all your help, we were very please with our new Toyota Corolla More

by elains
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarieAnne Kramo
July 20, 2020

Great job fast service easy to work with. I will come back. Matt is always easy to work with when service is needed. He always gives great service More

by Sgscott5235
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Quality Of Work
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Recommend Dealer
Yes
Employees Worked With
Matt Patterson
July 19, 2020

Had an appointment and was done promptly and did a great job. I waited on my vehicle and as soon it was done was notified. Great experience. More

by Rodhicks10
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Recommend Dealer
Yes
Employees Worked With
Matt Patterson
July 18, 2020

This was the best and most simplest car buying experience that I’ve ever had. Bet quick and everyone was very professional. My car is amazing More

by AaronAddie00
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Rudolph
July 17, 2020

They were very helpful. This is my first car purchase, and they helped with the process. They were able to find my ideal car from another dealership and bring it here. While I wait for my car to come, the More

by Erielcc
Recommend Dealer
Yes
Employees Worked With
Anthony , Ahmadou Sow, Chris Ziadie
July 16, 2020

THE MOST UNETHICAL FINANCE MANAGER JOHNNY WATWOOD IS THE MOST UNETHICAL FINANCE MANAGER I'VE EVER HAD DEALING WITH. SOLD MY SON A CALL AT 23+% WHEN HE QUALIFIED 4% More

by Greg.simpson
Customer Service
Quality Of Work
Friendliness
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Recommend Dealer
No
Employees Worked With
TONY EVANS , Willard Love
Jul 19, 2020 -

Serra Toyota responded

Greg, I am concerned to learn about your disappointment regarding your son's experience with finances. Please reach out to me directly so that we can discuss and address your concerns. I look forward to connecting with you. Best, Meghan Barnes Customer Relations Manager (205) 838-4400

Jul 20, 2020 -

Greg.simpson responded

Meghan, I drove down on Friday and met with Willard and actually wanted to meet the general manager. they said that he had left for the day. You can reach me at 256-937-6949.

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