Serra Toyota
Birmingham, AL
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Very nice and knowledgeable staff, Clean environment, quick service, organized. Lady at service counter very sweet, she informed me on how long it was with the vehicle. quick service, organized. Lady at service counter very sweet, she informed me on how long it was with the vehicle. More
The service to my Toyota was excellent although it was a manufactured recall but the service staff was very courteous and they kept me informed and my wait time was not long at all. manufactured recall but the service staff was very courteous and they kept me informed and my wait time was not long at all. More
Great service and it is always quick. Mitch Kelly is who I always see and he provides excellent service every time. I would never use any dealership or service person. I always see and he provides excellent service every time. I would never use any dealership or service person. More
Highly recommend! Everyone there is nice and so helpful! They made sure my car buying experience was great! Thank you John, Beh, and Nick! I will be back! They made sure my car buying experience was great! Thank you John, Beh, and Nick! I will be back! More
After shopping other Toyota dealerships, Serra was by far the best deal and the service was second to none. I highly recommend them and love my new RAV4. the best deal and the service was second to none. I highly recommend them and love my new RAV4. More
I wanted to be sure and leave a review for Hunter, and the tech that assisted, in the service department. He exhibited excellent customer service, and was diligent when looking into a concern of mine, tha the tech that assisted, in the service department. He exhibited excellent customer service, and was diligent when looking into a concern of mine, that I know little about. I was in for a scheduled maintenance, and I truly appreciate the effort and service. More
Quinton Smith was extremely helpful! I stopped by and let him know what I wanted and he put me in my new car!! I highly recommend him! He will make sure you get what you want and need at a reasonable price! him know what I wanted and he put me in my new car!! I highly recommend him! He will make sure you get what you want and need at a reasonable price! I’m so excited! Great job! More
Purchased a pre-owned vehicle from Serra and Michael Sides. Michael was a total professional and was kind enough to work remotely with me through text and calls as we are out of state buyers. Michael re Sides. Michael was a total professional and was kind enough to work remotely with me through text and calls as we are out of state buyers. Michael responded quickly to all my questions and we never felt pressured during the entire process. I absolutely would recommend anyone to purchase from Serra and hope they are lucky enough to work with Michael Sides. More
Michael Sides Was Excellent Michael Sides was excellent to work with. From the moment of contact to the completion of the sale Michael was available to answer any and all of our Michael Sides was excellent to work with. From the moment of contact to the completion of the sale Michael was available to answer any and all of our questions. The supporting teams for financing and service (washing our beautiful new car) really came in clutch as well. Thank you again for helping me find my dream car. 10/10 I would buy again from Michael Sides and Serra Toyota. More
Besides it being nice to be out of the house, we had a great time checking out both new and used vehicles. Awesome selection. Jay was great, very professional, and was on queue for what we were looking fo great time checking out both new and used vehicles. Awesome selection. Jay was great, very professional, and was on queue for what we were looking for. He did not try to show us vehicles that we had no interest in. This is for my wife, and he met all her demands(lol). Actually based on our observations and discussions with other customers, everyone seemed to be getting exactly what they were after and the help they needed. I wish I had came there to buy a Tacoma instead of buying a new Ram last month. More