Serra Toyota

In September 2019 I purchased a Lifetime Battery at your dealership. Had to call AAA to jump me off 5/14/20. Insisted I left something on to run battery down. Service men don’t know their products. When you dealership. Had to call AAA to jump me off 5/14/20. Insisted I left something on to run battery down. Service men don’t know their products. When you cut off. Tab 4. Everything is off no windows no lights no charger nothing. I asked for a new battery b battery and was turned down. 1st. Brought car the check eng light came back on so they rechecked it. Couldn’t find anything so they simply turned. That off. Don’t call me a liar and. Next time it happens I’m to. Call Serra Toyota to come get me not AAA. Even the service lady tried to tell them. My son is 35 and has bought 9. 9 new Toyota trucks there. The Salesmen all know us. Dissa. Pointed More

Used Car Purchase Great experience buying used car from Derrick at Serra Toyota! Definitely recommend ! Contacted online and followed up with texts, and then closed th Great experience buying used car from Derrick at Serra Toyota! Definitely recommend ! Contacted online and followed up with texts, and then closed the deal in person. More

Car maintenance The tech asked me what I needed. Made an appointment he should know! Ok....don’t know why it won’t let me submit. Abc The tech asked me what I needed. Made an appointment he should know! Ok....don’t know why it won’t let me submit. Abc More

It was easy to make an appointment and they were prompt and on time.the service went quickly and they did what was necessary and sufficient as expected when I dropped off the car.They answered questions. and on time.the service went quickly and they did what was necessary and sufficient as expected when I dropped off the car.They answered questions. More

My experience was great! Josh Richie did very well in helping me to find a new car with little stress on me. He made sure I would be able to afford a 4Runner. helping me to find a new car with little stress on me. He made sure I would be able to afford a 4Runner. More

Hunter was very professional and courteous. He kept me informed on the status of my vehicle while it was being serviced and informed me of future services and repairs to my vehicle. informed on the status of my vehicle while it was being serviced and informed me of future services and repairs to my vehicle. More

Joseph did an amazing job with assisting me to find a car that fit my needs and budget. The staff was very courteous and I would recommend anyone to give Joseph a try before going anywhere else. that fit my needs and budget. The staff was very courteous and I would recommend anyone to give Joseph a try before going anywhere else. More

Very nice and knowledgeable staff, Clean environment, quick service, organized. Lady at service counter very sweet, she informed me on how long it was with the vehicle. quick service, organized. Lady at service counter very sweet, she informed me on how long it was with the vehicle. More

Highly recommend! Everyone there is nice and so helpful! They made sure my car buying experience was great! Thank you John, Beh, and Nick! I will be back! They made sure my car buying experience was great! Thank you John, Beh, and Nick! I will be back! More

Great service and it is always quick. Mitch Kelly is who I always see and he provides excellent service every time. I would never use any dealership or service person. I always see and he provides excellent service every time. I would never use any dealership or service person. More