Serra Toyota

New Toyota owner Simeon Williams was awesome to work with. He understood what we wanted and had the car ready when we arrived. I will definitely call him again whe Simeon Williams was awesome to work with. He understood what we wanted and had the car ready when we arrived. I will definitely call him again when I get ready for another car. Simeon is a 5 star salesman. More

I called and Hunter was able to set up an appointment for me to get my car service the same day. Hunter was very professional. Thanks for the great customer service. me to get my car service the same day. Hunter was very professional. Thanks for the great customer service. More

I bought my 1st camery from here in 2012. 4 yes later went to different dealer cause it was closer to home didn't get the best deal but hey I needed a car. 2020 back where I started and BEH was the Best! went to different dealer cause it was closer to home didn't get the best deal but hey I needed a car. 2020 back where I started and BEH was the Best!!!! Brett was great as well. Loving my brand NEW Xseries More

Fast friendly service. Had appointment took me right in. Was through with oil change & rotated tires really fast. Will go again and get oil changed. Was through with oil change & rotated tires really fast. Will go again and get oil changed. More

I really recommend this dealership!Great Service! My car I really recommend this dealership! Great Service! My car salesman, Darius Rudolph was very knowledgeable, polite, and professional! Superior custome I really recommend this dealership! Great Service! My car salesman, Darius Rudolph was very knowledgeable, polite, and professional! Superior customer service, go and check them out! You will be in good hands. More

Serra Toyota got me approved for my vehicle not one month after bankruptcy. They were true to their word and my salesman Shawn Jenkins was awesome. after bankruptcy. They were true to their word and my salesman Shawn Jenkins was awesome. More

Morgan & VanDerrik are amazing to work with! Incredibly kind and professional, and literally made us feel right at home...considering we’ve moved here from Florida, that is truly a blessing! kind and professional, and literally made us feel right at home...considering we’ve moved here from Florida, that is truly a blessing! More

Simply put, professionalism at it's best! My expectations were met, also a smooth business deal. Would highly recommend you guys to anyone. Great teamwork. were met, also a smooth business deal. Would highly recommend you guys to anyone. Great teamwork. More

Unprofessional Personnel Follow up: Serra replied the day after my initial review to show people they will take care if issue. Per Larry Lawson's reply, contact him immediate Follow up: Serra replied the day after my initial review to show people they will take care if issue. Per Larry Lawson's reply, contact him immediately to discuss the matter, LIE, LIE and LIE. I left a voicemail and sent email to hear their side, NO REPLY. Based on what I have experienced with this dealership, their response to feedback is just a show. After accepting my offer, Serra rep started processing documents and we put in refundable deposit to keep the vehicle. I have to request for the final quote with taxes and doc fees before heading there since we are from out of state. First thing I noticed, they added a mandatory accessories (per manager) worth $499 that does not apply to my state. The worst part was the additional "freight charges" of $1,490 on the top of $1,120 delivery & handling fee. They stated that ALL their customers pay this costs and does not have an issue. Please, please, please review your paperwork before heading to a dealership especially if traveling few hundred miles to purchase a vehicle. Lesson learned, you CANNOT trust what people tell you these days, they make everything sounds good just to get you there and probably start throwing extra outside normal fees. We cannot afford that additional charges so we end up not buying vehicle. More