
Serra Toyota
Birmingham, AL
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Outstanding The representative Vanderrick long was very professional and offered expertise service. He made it so easy to make this transition so smooth, He is The representative Vanderrick long was very professional and offered expertise service. He made it so easy to make this transition so smooth, He is very good part of the team along with Brett Hickman. More
I truly appreciate this car dealership. I like to thank Mitch for always giving me excellent customer service everytime I come here and making sure everything is good with my car. Thank you again. Mitch for always giving me excellent customer service everytime I come here and making sure everything is good with my car. Thank you again. More
In September 2019 I purchased a Lifetime Battery at your dealership. Had to call AAA to jump me off 5/14/20. Insisted I left something on to run battery down. Service men don’t know their products. When you dealership. Had to call AAA to jump me off 5/14/20. Insisted I left something on to run battery down. Service men don’t know their products. When you cut off. Tab 4. Everything is off no windows no lights no charger nothing. I asked for a new battery b battery and was turned down. 1st. Brought car the check eng light came back on so they rechecked it. Couldn’t find anything so they simply turned. That off. Don’t call me a liar and. Next time it happens I’m to. Call Serra Toyota to come get me not AAA. Even the service lady tried to tell them. My son is 35 and has bought 9. 9 new Toyota trucks there. The Salesmen all know us. Dissa. Pointed More
Used Car Purchase Great experience buying used car from Derrick at Serra Toyota! Definitely recommend ! Contacted online and followed up with texts, and then closed th Great experience buying used car from Derrick at Serra Toyota! Definitely recommend ! Contacted online and followed up with texts, and then closed the deal in person. More
Car maintenance The tech asked me what I needed. Made an appointment he should know! Ok....don’t know why it won’t let me submit. Abc The tech asked me what I needed. Made an appointment he should know! Ok....don’t know why it won’t let me submit. Abc More
My experience was great! Josh Richie did very well in helping me to find a new car with little stress on me. He made sure I would be able to afford a 4Runner. helping me to find a new car with little stress on me. He made sure I would be able to afford a 4Runner. More
It was easy to make an appointment and they were prompt and on time.the service went quickly and they did what was necessary and sufficient as expected when I dropped off the car.They answered questions. and on time.the service went quickly and they did what was necessary and sufficient as expected when I dropped off the car.They answered questions. More
Very nice and knowledgeable staff, Clean environment, quick service, organized. Lady at service counter very sweet, she informed me on how long it was with the vehicle. quick service, organized. Lady at service counter very sweet, she informed me on how long it was with the vehicle. More
Hunter was very professional and courteous. He kept me informed on the status of my vehicle while it was being serviced and informed me of future services and repairs to my vehicle. informed on the status of my vehicle while it was being serviced and informed me of future services and repairs to my vehicle. More
Joseph did an amazing job with assisting me to find a car that fit my needs and budget. The staff was very courteous and I would recommend anyone to give Joseph a try before going anywhere else. that fit my needs and budget. The staff was very courteous and I would recommend anyone to give Joseph a try before going anywhere else. More