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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,788 Reviews
Call Dealership (205) 623-2298
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,788 reviews

December 20, 2023

My sales person Marie-Anne Kramo is excellent. Her professionalism, joy, smile, energy and love for her clients is like one you never see these days. I will recommend and buy with her again and ag More

by newliferoofing68
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MarieAnne Kramo
Report | Print
Apr 12, 2024 -

Serra Toyota responded

Thank you for your high praise of Marie-Anne Kramo. Her professionalism and energy certainly set her apart. We look forward to your future business with Serra Toyota Birmingham.

Helpful
December 18, 2023

My experience was good the dealer ship got me in on my scheduled appointment Time and out in a good timely manner . Well pleased with that More

by jcross41968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Apr 12, 2024 -

Serra Toyota responded

We appreciate your feedback and are pleased to hear about your timely appointment at Serra Toyota Birmingham. Your satisfaction matters to us, thank you for acknowledging the efficient service.

Helpful
December 17, 2023

Very clean and a relaxing atmosphere. I as for a salesman and was met in just a moment. Devin Davis, great attitude, not pushy. Delivered just what I ask for. A pleasure to do business wi More

by William Milam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Davis salesman , Matt Patterson
Report | Print
Dec 17, 2023 -

Serra Toyota responded

We appreciate your positive feedback about Serra Toyota Birmingham and our staff's prompt service. It's comforting to read that our environment gave you ease. We hope to provide the same quality of pleasant experiences in all your future interactions with us.

Helpful
December 16, 2023

Mrs. M.Kramo is AWESOME!!! Her knowledge in cars & concern for her customers made my buying experience that much pleasurable!If you want a great deal witho More

by hrdnox05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MarieAnne Kramo
Report | Print
Dec 16, 2023 -

Serra Toyota responded

We appreciate your positivity towards Serra Toyota Birmingham and our knowledgeable staff. We thank you for choosing us, and it's assuring to know your buying experience was pleasurable.

Helpful
December 15, 2023

We were treated great by sales and finance at this dealership. We went to other dealers but glad we ended up at Serra. More

by Jcullins#jimbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert
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Dec 15, 2023 -

Serra Toyota responded

We appreciate your kind feedback about the sales and finance departments at Serra Toyota Birmingham. It's excellent to know that you found our dealership satisfying among others. Thank you for choosing us.

Helpful
December 15, 2023

Quality workmanship, quick service and Dustin was very helpful. Will continue using Serra for future services. More

by Cbryanth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Report | Print
Dec 15, 2023 -

Serra Toyota responded

We appreciate the positive feedback, particularly about Dustin's helpfulness. The Serra Toyota Birmingham team takes pride in our quick and quality workmanship – thank you for trusting us with your ongoing needs.

Helpful
December 15, 2023

My salesman was very professional and curious. He worked with me to get me in the vehicle that I wanted. My overall experience was nothing but great. More

by Wilnetta Frazier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mahan
Report | Print
Dec 16, 2023 -

Serra Toyota responded

We're pleased to hear your positive feedback about our sales team at Serra Toyota Birmingham. We're glad you found a vehicle that meets your needs. Thanks for sharing, hope you enjoy every mile.

Helpful
December 09, 2023

Everything was great good customer service reps were friendly & fSt would definitely recommend someone thanks More

by Pattersoncandis01silverride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Dec 09, 2023 -

Serra Toyota responded

We're pleased to hear of your positive experience at Serra Toyota Birmingham. Your commendation, particularly towards our customer service representatives, is much appreciated. Thank you for recommending us!

Helpful
December 06, 2023

Mitchell Kelly always provides outstanding service. He always goes above and beyond to make it right. More

by tyoung01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Kelly
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Dec 06, 2023 -

Serra Toyota responded

Much appreciated your kind words on the service you received from Mitchell Kelly at Serra Toyota Birmingham. We value and respect your feedback. Thank you.

Helpful
December 04, 2023

I was pleased with the service I received from the dealership and the salesman. Thank You all. More

by CAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Babice, Shawn Jenkins
Report | Print
Dec 04, 2023 -

Serra Toyota responded

We appreciate the positive feedback and we're glad you found our dealership service satisfactory. It always encourages us to keep doing better at Serra Toyota Birmingham. Thank you for staying with us.

Helpful
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