
Serra Toyota
Birmingham, AL
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Highly recommend! Everyone there is nice and so helpful! They made sure my car buying experience was great! Thank you John, Beh, and Nick! I will be back! They made sure my car buying experience was great! Thank you John, Beh, and Nick! I will be back! More
I wanted to be sure and leave a review for Hunter, and the tech that assisted, in the service department. He exhibited excellent customer service, and was diligent when looking into a concern of mine, tha the tech that assisted, in the service department. He exhibited excellent customer service, and was diligent when looking into a concern of mine, that I know little about. I was in for a scheduled maintenance, and I truly appreciate the effort and service. More
Quinton Smith was extremely helpful! I stopped by and let him know what I wanted and he put me in my new car!! I highly recommend him! He will make sure you get what you want and need at a reasonable price! him know what I wanted and he put me in my new car!! I highly recommend him! He will make sure you get what you want and need at a reasonable price! I’m so excited! Great job! More
Purchased a pre-owned vehicle from Serra and Michael Sides. Michael was a total professional and was kind enough to work remotely with me through text and calls as we are out of state buyers. Michael re Sides. Michael was a total professional and was kind enough to work remotely with me through text and calls as we are out of state buyers. Michael responded quickly to all my questions and we never felt pressured during the entire process. I absolutely would recommend anyone to purchase from Serra and hope they are lucky enough to work with Michael Sides. More
Michael Sides Was Excellent Michael Sides was excellent to work with. From the moment of contact to the completion of the sale Michael was available to answer any and all of our Michael Sides was excellent to work with. From the moment of contact to the completion of the sale Michael was available to answer any and all of our questions. The supporting teams for financing and service (washing our beautiful new car) really came in clutch as well. Thank you again for helping me find my dream car. 10/10 I would buy again from Michael Sides and Serra Toyota. More
Besides it being nice to be out of the house, we had a great time checking out both new and used vehicles. Awesome selection. Jay was great, very professional, and was on queue for what we were looking fo great time checking out both new and used vehicles. Awesome selection. Jay was great, very professional, and was on queue for what we were looking for. He did not try to show us vehicles that we had no interest in. This is for my wife, and he met all her demands(lol). Actually based on our observations and discussions with other customers, everyone seemed to be getting exactly what they were after and the help they needed. I wish I had came there to buy a Tacoma instead of buying a new Ram last month. More
Serra Service Serra Toyota Service Center employees are honest and good people. They keep you informed about the progress of your vehicle and are very courteous and Serra Toyota Service Center employees are honest and good people. They keep you informed about the progress of your vehicle and are very courteous and helpful. The only reason I gave them 4 out of 5 stars has everything to do with Toyota HQ and nothing to do with these fine folks. There’s a well know issue on all Toyota forums about my particular vehicle that is unfortunately out of these folks hands. I do not blame them for that. More
Went above and beyond to help while having to deal with unforeseen issues within a timely manner and helped get us what we wanted. Happily taken care of within timely manner unforeseen issues within a timely manner and helped get us what we wanted. Happily taken care of within timely manner More
One of the best vehicle purchase experiences I have had. Everything was completed online and then home delivery was completed. Thanks Ron Babice and Serra Toyota!!! Everything was completed online and then home delivery was completed. Thanks Ron Babice and Serra Toyota!!! More
Beat experience ever Michael made everything so so easy Beat experience ever Michael made everything so so easy to do and was so great to work with And nick also made the everything easy to handle with f Beat experience ever Michael made everything so so easy to do and was so great to work with And nick also made the everything easy to handle with financing More