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Serra Toyota
Birmingham, AL
2,847 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,847 reviews
May 21, 2020
Used Car Purchase Great experience buying used car from Derrick at Serra Toyota! Definitely recommend ! Contacted online and followed up with texts, and then closed th Great experience buying used car from Derrick at Serra Toyota! Definitely recommend ! Contacted online and followed up with texts, and then closed the deal in person. More
by adayhunt
Employees Worked With
Derrick
May 20, 2020
Car maintenance The tech asked me what I needed. Made an appointment he should know! Ok....don’t know why it won’t let me submit. Abc The tech asked me what I needed. Made an appointment he should know! Ok....don’t know why it won’t let me submit. Abc More
by pachill
Employees Worked With
Don’t know the names. ..the tech never said his name., Gary Wilson
May 16, 2020
My experience was great! Josh Richie did very well in helping me to find a new car with little stress on me. He made sure I would be able to afford a 4Runner. helping me to find a new car with little stress on me. He made sure I would be able to afford a 4Runner. More
by anbonds44
Employees Worked With
Brett Hickman, Chris McDaniel, Josh Richie
May 16, 2020
It was easy to make an appointment and they were prompt and on time.the service went quickly and they did what was necessary and sufficient as expected when I dropped off the car.They answered questions. and on time.the service went quickly and they did what was necessary and sufficient as expected when I dropped off the car.They answered questions. More
by Simon
Employees Worked With
josh, Matt Patterson, David VanDusen
May 14, 2020
Very nice and knowledgeable staff, Clean environment, quick service, organized. Lady at service counter very sweet, she informed me on how long it was with the vehicle. quick service, organized. Lady at service counter very sweet, she informed me on how long it was with the vehicle. More
by Camry XSE
Employees Worked With
Shannon Twitty, Matt Patterson, Kelvin Dancy
May 14, 2020
Hunter was very professional and courteous. He kept me informed on the status of my vehicle while it was being serviced and informed me of future services and repairs to my vehicle. informed on the status of my vehicle while it was being serviced and informed me of future services and repairs to my vehicle. More
by HMiller4ua
Employees Worked With
Hunter Parker
May 13, 2020
Joseph did an amazing job with assisting me to find a car that fit my needs and budget. The staff was very courteous and I would recommend anyone to give Joseph a try before going anywhere else. that fit my needs and budget. The staff was very courteous and I would recommend anyone to give Joseph a try before going anywhere else. More
by Vsherrod2
Employees Worked With
Brett Hickman, Joseph Jenkins
May 11, 2020
After shopping other Toyota dealerships, Serra was by far the best deal and the service was second to none. I highly recommend them and love my new RAV4. the best deal and the service was second to none. I highly recommend them and love my new RAV4. More
by tsroper
Employees Worked With
John McDonald , Morgan Smith, Josh Jarboe
May 11, 2020
Highly recommend! Everyone there is nice and so helpful! They made sure my car buying experience was great! Thank you John, Beh, and Nick! I will be back! They made sure my car buying experience was great! Thank you John, Beh, and Nick! I will be back! More
by Jademc1726
Employees Worked With
John McDonald, Beh Doli, Nick Gregory
May 11, 2020
Great service and it is always quick. Mitch Kelly is who I always see and he provides excellent service every time. I would never use any dealership or service person. I always see and he provides excellent service every time. I would never use any dealership or service person. More
by Bballew
Employees Worked With
Mitch Kelly
