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Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,840 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,840 reviews

April 25, 2020

Great Service as usual. Always a good experience. My vehicle is over 300k and they keep it running like almost new. Toyota Camry 2005. Thx Serra Toyota More

by T. Steele
Recommend Dealer
Yes
Employees Worked With
Brian in the service dept, Matt Lawley, Matt Patterson
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April 25, 2020

I have bought several vehicles from Serra Toyota. They have always been great to work with. Whether from Sales or Service, they take care of their customer. In my opinion they are an overall outstanding d More

by David
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Shannon Twitty, Tim Mergenthal, Matt Patterson
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April 24, 2020

Kelvin is awesome he has really helped us with the entire car buying process. We look forward to working with him in 12 more months thanks for everything More

by orlando.muhammad
Recommend Dealer
Yes
Employees Worked With
Kelvin Dancy
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April 20, 2020

Everything was great. The area was clean and inviting. I did not have to wait long. I will definitely be coming back. The hours are very convenient. More

by Virginia
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
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April 19, 2020

The process was quick, efficient, and the service was exceptional! The trade process was wonderful! I will definitely recommend Serra Toyota to my friends and family! More

by Lizz0255
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Chris McDaniel, Nick Gregory
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April 16, 2020

As always, the service was outstanding! I would definitely recommend Aaron Shrewsbury. He always calls when my service is due and I appreciate his attention to detail. More

by Avalon driver
Recommend Dealer
Yes
Employees Worked With
Aaron Shrewsbury , Matt Patterson
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April 16, 2020

Couple of months ago I took my 2018 Camry to Serra Toyota for service that came with the car when you hit particular miles. This service was suppose to be tire rotation etc. well before I took my car my tire More

by Strickland884
Recommend Dealer
No
Employees Worked With
Matt Lawley, Matt Patterson
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Apr 16, 2020 -

Serra Toyota responded

Hello, I am concerned to learn about your disappointment regarding your recent service experience and our level of communication. Please feel free to reach out to me directly so that we can discuss and address your concerns. I look forward to connecting with you. Best Matt Patterson Service Director mattp@serratoyota.com

April 11, 2020

Michael Sides was very nice and helpful. If I ever need another car I will be back because of Michael Sides good customer service. Thank you More

by Corolla girl
Recommend Dealer
Yes
Employees Worked With
Michael Sides
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Apr 11, 2020 -

Serra Toyota responded

Thanks for your thoughts about working with Michael. It's wonderful to know he was helpful. Let us know if we can assist again. We are here for you.

April 09, 2020

4/8/20. The dealership sent someone to my house and picked up my car for service due to the Covid-19 Virus. A+ service. More

by Reita B.
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Matt Patterson
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Apr 10, 2020 -

Serra Toyota responded

Hi Reita, thank you so much for the five-star feedback. We're glad to hear our team has taken excellent care of you. We appreciate your business and are here anytime you need help.

April 07, 2020

Everyone worked to make sure i got the best vehicle for me. I'm very happy with the information and the decision they helped me make. More

by Jamesorris
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Shannon Twitty, Matt Patterson, Komissa Yao
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Apr 08, 2020 -

Serra Toyota responded

We're glad our team was able to get you into the best vehicle to suit your needs. Thanks for taking some time to leave us your review. Please enjoy and have a wonderful day!

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