Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Serra Toyota

Birmingham, AL

Overview
Reviews
Vehicles
4.8
2,842 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
Contact Dealership
View Awards

1300 Center Point Pkwy

Birmingham, AL

35215

Directions

By Type

Showing 2,842 reviews

March 27, 2020

Always great service 15 years of satisfaction with Serra Toyota on my 2005 Corolla. It now has 169,00 miles and is just getting "broken in." Every scheduled maintenance ha More

by ggtdm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Milam, Matt Patterson
Report | Print
March 26, 2020

The service people at Serra look out for their customers in every way, from getting the best deals and giving the best service. They care. More

by PriusLover
Recommend Dealer
Yes
Employees Worked With
Josh Wood, Matt Patterson
Report | Print
March 23, 2020

It was a great place and a great car buying experience. The salespeople were very nice and helpful. Beh and Kramo Marie were awesome! I recommend them More

by tjmulvehill08
Recommend Dealer
Yes
Employees Worked With
Beh Doli, MarieAnne Kramo
Report | Print
March 22, 2020

I really like the lounge area, coffee, donuts and the easy payment area right within the waiting area! Friendly sales staff an excellent pricing on my tires and service. Thank you Terry Davis More

by tjmkdavis
Recommend Dealer
Yes
Employees Worked With
Brian - Five stars! Excellent service with careful attention to every detail. I purchased new tires got an oil change and got a front in alignment. Thank you for such quality service
Report | Print
March 22, 2020

I have the BEST SERVICE GUY. 5⭐️ to Aaron Schrewsbery !! Thanks for Always making sure my car is taken car of. Wouldn’t take my car anywhere else More

by MrsKimQuick
Recommend Dealer
Yes
Employees Worked With
Aaron Shrewsbery 5 ??
Report | Print
March 21, 2020

They worked hard on finding exactly what we wanted in the vehicle. This is the this car I have bought through Serra toyota. Thank you. More

by Sbryant
Recommend Dealer
Yes
Employees Worked With
Shannon Twitty, Matt Patterson, Jerry Cheng
Report | Print
March 19, 2020

Best Experience!! Treated us so well like more than a customer! Walked away with 2020 Camry SE overjoyed as a family thanks again go see Serra Toyota parkway location More

by jeremyallen83
Recommend Dealer
Yes
Employees Worked With
Nick Gregory, Josh Richie
Report | Print
March 19, 2020

Serra Toyota Birmingham on Centerpoint parkway is always clean, friendly staff, they have ladies day while your car is serviced plus free car wash! They have donuts and coffee in the am, lunch sandwiches, More

by BossladyJ
Recommend Dealer
Yes
Employees Worked With
Ms. Sherer, Matt Patterson
Report | Print
March 19, 2020

I feel the price was a little expensive for just replacing one set of brakes.That’s all I have to say . Because that was my only experience. More

by Veryunhappy
Recommend Dealer
Yes
Employees Worked With
Matt Patterson
Report | Print
Mar 20, 2020 -

Serra Toyota responded

Hi, ​ ​Thank you for bringing this to my attention. I would like the chance to speak with you to learn about your recent experience. Can you please contact me at your earliest convenience. I appreciate your time. ​Best, ​Meghan Barnes Customer Relations Manager (205) 838-4400 ​

March 18, 2020

Work was great I was in a hurry had to get car serviced it was over due. They finished the service and let it set in pick line for 45 min 4 people got my car to move it out of the way to get other car out More

by Johndkillian
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Matt Patterson
Report | Print
Mar 19, 2020 -

Serra Toyota responded

Hi, ​ ​Thank you for your feedback. Although we are happy to know that the work was great, I am concerned to learn that you were disappointed with your wait time. I would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to me. ​ ​Best, ​Meghan Barnes Customer Relations Manager (205) 838-4400

1
...
143
144
145
...
285