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Serra Toyota
Birmingham, AL
2,837 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,837 reviews
November 15, 2019
Beh Doli at Serra Toyota CenterPoint went above & beyond to make my buying experience a pleasure. This is my 3rd purchase from Beh & Serra Toyota & Im sure it wont be my last. Serra Toyota is great & Beh i to make my buying experience a pleasure. This is my 3rd purchase from Beh & Serra Toyota & Im sure it wont be my last. Serra Toyota is great & Beh is not just my salesman he is my friend. More
by BAT
Employees Worked With
Beh Doli, Nick Gregory, Dave Harbison
November 14, 2019
I had a wonderful experience with the representatives. They helped me find a car that I can afford and they were sufficient about the deal. They helped me find a car that I can afford and they were sufficient about the deal. More
by Timotheebrown24
Employees Worked With
Chris Ziadie, Willard Love , Michael Sides
November 14, 2019
I very much appreciate the professionalism of the service. I love all the extras while I’m waiting for my car to be serviced. The hospitality area is a great bonus! Really thoughtful for the company to provid I love all the extras while I’m waiting for my car to be serviced. The hospitality area is a great bonus! Really thoughtful for the company to provide food for us. I also like the fact that while I’m waiting they will come in to update me as to how long it will take and what they are doing. Thank you for the great service!! More
by Vkassick
Employees Worked With
Mitch
November 12, 2019
First time buying a car on my own and the folks at Serra made a nervous situation very comfortable. Answered all my questions with no pressure to buy. made a nervous situation very comfortable. Answered all my questions with no pressure to buy. More
by 4runner
Employees Worked With
Larry Paulin
November 05, 2019
Best no pressure experience I have ever had. Ethan was GREAT!!! Hands down Serra's service has tremendously improved since the last time I dealt with them. GREAT!!! Hands down Serra's service has tremendously improved since the last time I dealt with them. More
by Mrs.Cam
Employees Worked With
Nick Gregory, Samantha Johnson, Ethan Valladares
October 31, 2019
Love my hybrid! The team was able to get the exact car I wanted transferred from a GA dealership SAME DAY. They had most of the paperwork done before I even arrived. The team was able to get the exact car I wanted transferred from a GA dealership SAME DAY. They had most of the paperwork done before I even arrived. Simple process, friendly staff, great experience. More
by Hi
Employees Worked With
Chris McDaniel, Nick Gregory
October 21, 2019
Always go above & beyond This dealership will always get you into whatever you want within the price range that you really want to be in. We love Kelvin as he was the direct p This dealership will always get you into whatever you want within the price range that you really want to be in. We love Kelvin as he was the direct person that we dealt with. The sales, finance, and all of the other departments really work together to make the customers happy. They not only helped my husband and I, but they also helped our friend get into one of her dream cars. They are always top of the line. More
by OwensWife
Employees Worked With
Larry Lawson, Brett Hickman, Matt Lawley, Larry Paulin, Kelvin Dancy, Jerry Cheng
October 18, 2019
Quick Service !!! I came to my appt early but I was in and out within 30 minutes and they have great customer service !!! I would recommend them !! I came to my appt early but I was in and out within 30 minutes and they have great customer service !!! I would recommend them !! More
by Flo
Employees Worked With
Crystal
October 15, 2019
Buying a Car Richie was one of the best salesman that I have ever encountered. Never in a million years did I think that I would be buying a brand new 2020 car and Richie was one of the best salesman that I have ever encountered. Never in a million years did I think that I would be buying a brand new 2020 car and he made my dreams come true. Definitely will be keeping in touch with him and I’m so happy to be a part of the Toyota family! More
by Shelby
Employees Worked With
Brett Hickman, Chris McDaniel, Josh Richie
October 14, 2019
It was a great experience hands down! Very nice friendly service . They made sure I left off the lot with something. I forgot the guy that did the finance name but I’ll give him 5 stars as Very nice friendly service . They made sure I left off the lot with something. I forgot the guy that did the finance name but I’ll give him 5 stars as well. More
by Reneisha Jackson
Employees Worked With
Chris Ziadie, Matt Lawley, Jerry Cheng
