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Serra Toyota
Birmingham, AL
2,847 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,847 reviews
July 17, 2019
I loved both of them that helped me. Great😍 I had a great time there😍 they made me and Mom like family 💗 u could not ask for better 💕 saleman. I will let all my friends know where to go to bu I had a great time there😍 they made me and Mom like family 💗 u could not ask for better 💕 saleman. I will let all my friends know where to go to buy a great car and how nice 😍 everyone was love them 💕💕💕 More
by Melody veazey 123
Employees Worked With
Ahmadou Sow, Jarmaine White, Sidney Mashburn, David VanDusen, Kwame Jamfi, Noni Rabbani
July 15, 2019
Nice experience Very helpful. We came in and knew what we wanted, Brandon and Chris both helped us get through the process quickly and efficiently. We are happy with Very helpful. We came in and knew what we wanted, Brandon and Chris both helped us get through the process quickly and efficiently. We are happy with our purchase! More
by BryMel
Employees Worked With
Chris Ziadie, Brandon Michaelis
July 15, 2019
Top notch dealership The people here are very knowledgeable, helpful and most of all courteous. They seem to really love what they do and make you feel comfortable. Rashad The people here are very knowledgeable, helpful and most of all courteous. They seem to really love what they do and make you feel comfortable. Rashad was a joy to work with. More
by Kole
Employees Worked With
Rashad Reed
July 11, 2019
best Toyota dealer in town Tried setting up a service at another dealership and ball was dropped multiple times just trying to set up the appointment. One call to Serra and t Tried setting up a service at another dealership and ball was dropped multiple times just trying to set up the appointment. One call to Serra and they got everything set up and taken care of. Crystal my advisor was awesome she was ready for me the moment I got there and kept me updated the entire process. Could not have asked for a better service. More
by Thecoopers
Employees Worked With
Crystal
July 10, 2019
Jerry Chang is a rockstar! Jerry was amazing when it came to being patient with me. He was able to find me the perfect car and I couldn’t be happier with it. I would recommend h Jerry was amazing when it came to being patient with me. He was able to find me the perfect car and I couldn’t be happier with it. I would recommend him to anyone looking to work with a great salesman. More
by Sstastny
Employees Worked With
Jerry Chang
July 08, 2019
New Highlander purchase Easiest, most pleasant new car purchase I’ve ever had. The staff could not have been more friendly or helpful. Thank you all for the experience Easiest, most pleasant new car purchase I’ve ever had. The staff could not have been more friendly or helpful. Thank you all for the experience More
by Robbie
Employees Worked With
Beh Doli, Shannon Twitty, Tim Mergenthal
July 05, 2019
Welcomed, attitudes wonderful experience comfy I give 10 out 10 for service. Very satisfied customer.yessssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss I give 10 out 10 for service. Very satisfied customer.yessssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss. I mean I feel like I was a hard case for any dealership to have to work with at least I thought😁😁😁😁 More
by Tee
Employees Worked With
Gary
July 03, 2019
Corolla Michael Sides good job excellent service got us what we wanted in the unusual color we wanted saved tons of time. I will be back to get another from Michael Sides good job excellent service got us what we wanted in the unusual color we wanted saved tons of time. I will be back to get another from him soon More
by Corolla123
Employees Worked With
Chris Ziadie, Michael Sides
June 30, 2019
Trade In Best trade in experience. The customer service was phenomenal from the moment I stepped out of my vehicle to the moment I drove off the car lot. Best trade in experience. The customer service was phenomenal from the moment I stepped out of my vehicle to the moment I drove off the car lot. More
by GOMEZGIRLS
Employees Worked With
Larry Lawson, David VanDusen
June 29, 2019
Beh Doli made it a pleasure to shop at Serra Toyota. Beh Doli was very friendly, knowledgeable, & straight to the point, to sell a truck. Just the way I like it. I don't have much patience, but Beh made Beh Doli was very friendly, knowledgeable, & straight to the point, to sell a truck. Just the way I like it. I don't have much patience, but Beh made the process smooth & quick and made one customer extremely happy. More
by FitnessFYI
Employees Worked With
Beh Doli
