
Serra Toyota
Birmingham, AL
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Corolla hatch Michael Sides was very great and courteous very patient very humorous wonderful personality. Traded in my old red camry and got myself a corolla! Ve Michael Sides was very great and courteous very patient very humorous wonderful personality. Traded in my old red camry and got myself a corolla! Very professional More
My first brand new car! My salesman Coach Larry was the absolute greatest. I felt like he cared about my purchase. He talked to me about interest rates and depreciation value My salesman Coach Larry was the absolute greatest. I felt like he cared about my purchase. He talked to me about interest rates and depreciation value. It was all educational not just a sale. He isn’t a con man, he understands, and it shows that if you treat people right when it comes to this they will send people to you. I have never owned a Toyota but yet I feel like this is the first time that I have ever been sold a car and it was a great financial investment. I didn’t question anything after I left the lot. Wondering if I was gotten over on or anything like that. Go see Coach Larry at Serra Toyota! More
Great experience Shawn is the man. No pressure, helpful, friendly and completely professional. Would recommend anyone go talk to him first before any other dealer in B Shawn is the man. No pressure, helpful, friendly and completely professional. Would recommend anyone go talk to him first before any other dealer in Birmingham More
Great experience My overall experience in purchasing a Land Cruiser at Serra Toyota was excellent. The salesman who worked with me (Kelvin Dancy) couldn’t have been mo My overall experience in purchasing a Land Cruiser at Serra Toyota was excellent. The salesman who worked with me (Kelvin Dancy) couldn’t have been more helpful or knowledgeable. I’ll gladly recommend Serra Toyota to my friends and family. More
Exceptional Customer Service I stopped at Serra Toyota to get my car serviced for the 15K because I just happened to be out that way. Hunter was my serviceman. He told me that I h I stopped at Serra Toyota to get my car serviced for the 15K because I just happened to be out that way. Hunter was my serviceman. He told me that I had a nail in my tire and how much it would cost to be fixed. I didn't have any money with me at all so I'd need to go all the way back home to get my purse. Hunter said he didn't want me driving on the tire like that and since they already had it on the lift he'd tell them to go ahead and fix the tire. He told me to bring the money back the next time I was out that way. This was my first time going to Serra Toyota so this man didn't know me at all. He didn't know if I'd come back. Well of course I went back to pay them for fixing the tire. And because of Hunter's exceptional customer service, I'll be going back from now on. More
Toyota tacoma Thanks Michael Sides. Bought a Toyota Tacoma today and he went with me to return my rental car and help me drop it off. Thanks! Thanks Michael Sides. Bought a Toyota Tacoma today and he went with me to return my rental car and help me drop it off. Thanks! More
Very easy to deal with I called Morgan Smith and explained to him what I was looking for. I went over to the dealership and we put a deal together in no time. Morgan is very I called Morgan Smith and explained to him what I was looking for. I went over to the dealership and we put a deal together in no time. Morgan is very professional and courteous. Would highly recommend buying a vehicle from him and the dealership. More
Awesome Service The first service appointment for me was nothing short of awesome. Friendly staff , courteous customer service, and maintenance advisors who care. Bes The first service appointment for me was nothing short of awesome. Friendly staff , courteous customer service, and maintenance advisors who care. Best decision I ever made to purchase a vehicle here and have it serviced at Serra Toyota. More
New purchase of 4runner The whole experience was amazing! Erick did an excellent job showing me the 4runner as well as,explaining the whole process. The entire staff was ple The whole experience was amazing! Erick did an excellent job showing me the 4runner as well as,explaining the whole process. The entire staff was pleasant and very professional. Shannon did a wonderful job explaining the paperwork and a pleasure to deal with. I originally dealt with Nick when expressing interest. Nick was patient and was able to run some numbers and explain how everything would work. The customer experience was excellent and everyone should give them a chance. Brett DeLoach More
Great customer service I recently relocated to Birmingham and needed to find a dealership to service my vehicle. Mitch was my service rep and was very professional. He answe I recently relocated to Birmingham and needed to find a dealership to service my vehicle. Mitch was my service rep and was very professional. He answered all of my questions and was very prompt with my car status. I will definitely be returning. More