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Serra Toyota

Birmingham, AL

4.8
2,838 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,838 reviews

May 20, 2019

Corolla hatch Michael Sides was very great and courteous very patient very humorous wonderful personality. Traded in my old red camry and got myself a corolla! Ve More

by LilD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lawson, Shannon Twitty, Michael Sides
May 18, 2019

My first brand new car! My salesman Coach Larry was the absolute greatest. I felt like he cared about my purchase. He talked to me about interest rates and depreciation value More

by Trenaf31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff was my finance guy, Larry Paulin
May 18, 2019

Great experience Shawn is the man. No pressure, helpful, friendly and completely professional. Would recommend anyone go talk to him first before any other dealer in B More

by ButlerTruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
May 16, 2019

Great experience My overall experience in purchasing a Land Cruiser at Serra Toyota was excellent. The salesman who worked with me (Kelvin Dancy) couldn’t have been mo More

by Luv my ride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Dancy is the best automobile sales person I’ve ever encountered. , Nick Gregory
May 15, 2019

Exceptional Customer Service I stopped at Serra Toyota to get my car serviced for the 15K because I just happened to be out that way. Hunter was my serviceman. He told me that I h More

by Jewelisajewel3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Parker
May 14, 2019

Toyota tacoma Thanks Michael Sides. Bought a Toyota Tacoma today and he went with me to return my rental car and help me drop it off. Thanks! More

by Tacoma37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Smith, Michael Sides
May 11, 2019

Very easy to deal with I called Morgan Smith and explained to him what I was looking for. I went over to the dealership and we put a deal together in no time. Morgan is very More

by Jcollinspie76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Smith
May 05, 2019

Awesome Service The first service appointment for me was nothing short of awesome. Friendly staff , courteous customer service, and maintenance advisors who care. Bes More

by Tlee08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins, Matt Patterson
May 06, 2019 -

Serra Toyota responded

Thank you for the positive review and rating. We are happy to know that your first service experience with us was awesome and that our staff was friendly, courteous, and provided great customer service. We truly hope that you will continue to visit us in the near future. Have a good day.

May 05, 2019

New purchase of 4runner The whole experience was amazing! Erick did an excellent job showing me the 4runner as well as,explaining the whole process. The entire staff was ple More

by Brett1154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Twitty, Nick Gregory, Erick Fitzpatrick
May 06, 2019 -

Serra Toyota responded

Thank you for the positive review and rating, Brett. We are happy to know that you had an amazing experience with us and with the help of Erick who did an excellent job. We are also glad that the rest of the staff was pleasant and professional and that Shannon did a wonderful job with the paperwork and was a pleasure to deal with. Finally, it is great that Nick was patient and informative with the process. We truly value your business and hope that you will visit us again soon.

May 04, 2019

Great customer service I recently relocated to Birmingham and needed to find a dealership to service my vehicle. Mitch was my service rep and was very professional. He answe More

by jharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Kelly
May 04, 2019 -

Serra Toyota responded

Thank you for the excellent review. We will be sure to thank Mitch for providing you with professional service during your visit. Let us know if there is anything else we can help you with. We look forward to working with you again.

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