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Serra Toyota
Birmingham, AL
2,837 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,837 reviews
January 06, 2019
Exceptional Service I have driven noting but Toyotas since 2005. I have also only dealt with one salesman, Ahmadou Snow, because he provides quality assistance. His hones I have driven noting but Toyotas since 2005. I have also only dealt with one salesman, Ahmadou Snow, because he provides quality assistance. His honesty and a genuine concern for his customers is exceptional. I have always left the lot with exactly what I wanted. The service department delivers great customer service as well. They have taken great care of my cars. More
by Kris Riss
Employees Worked With
Bryan, service, Ahmadou Sow, Matt Patterson
January 06, 2019
New Car Purchase Salesman was very attentive. He went above and beyond our expectations in the purchase of a new car and made a great deal on our trade-in! Salesman was very attentive. He went above and beyond our expectations in the purchase of a new car and made a great deal on our trade-in! More
by Diane64
Employees Worked With
Tim Mergenthal, Brandon Michaelis
January 05, 2019
Awesome. Bruce was awesome. There was a small crack in the windshield that I didn't notice when I looked over the vehicle. He found it, told us about it and is Bruce was awesome. There was a small crack in the windshield that I didn't notice when I looked over the vehicle. He found it, told us about it and is having it fixed. I can't speak on the other people that worked there because Bruce is the only one I worked with, but if they are half as good as he is I would highly recommend going there. More
by Tsgtwesleyboykin
Employees Worked With
Bruce Higgins
January 04, 2019
WOULDNT GO ANYWHERE ELSE I have always had the best experience at this dealership. Everyone is so friendly. The wait time is always acceptable. They treat you like family. My I have always had the best experience at this dealership. Everyone is so friendly. The wait time is always acceptable. They treat you like family. My Toyota I purchased and also get serviced here has been the best experience I have had with a vehicle More
by Gerimccray
Employees Worked With
Brett Hickman, Chris McDaniel, Matt Lawley, David VanDusen
January 03, 2019
Top Notch I had another local dealer refuse to replace my battery under factory warranty and Serra replaced it under warranty with no problems. I would highly r I had another local dealer refuse to replace my battery under factory warranty and Serra replaced it under warranty with no problems. I would highly recommend. More
by Nhallmark
Employees Worked With
Matt Patterson
January 02, 2019
Scheduled maintenance I have always had good service when taking my truck to Serra Toyota. Easy to schedule appointment. Brian Milam is very professional highly recommend f I have always had good service when taking my truck to Serra Toyota. Easy to schedule appointment. Brian Milam is very professional highly recommend for service More
by David1964
Employees Worked With
Brian Milam
January 01, 2019
Great experience at serra dealership I had a great experience at Serra dealership they are they were very helpful courteous kind just like one big happy family they go above and beyond to I had a great experience at Serra dealership they are they were very helpful courteous kind just like one big happy family they go above and beyond to help you with any needs that you have and as I have experience with other dealerships it takes a long time to get a new car but it didn't take no time to get my new car I would highly recommend anyone who needs a new car or a used car to use Serra Toyota dealership. More
by Tanja123
Employees Worked With
Matt Lawley, Josh Jarboe, Alex Fant
December 30, 2018
WARRANTY PROBLEM OTHER DEALER SHIP SAID IT WAS NOT COVERED AND WAS GOING TO CHARGE 2,000 .WE HAD DONE READ IT WAS COVERED.WOULD HIGHLY RECOMMEND SERRA BECAUSE BRANDON OTHER DEALER SHIP SAID IT WAS NOT COVERED AND WAS GOING TO CHARGE 2,000 .WE HAD DONE READ IT WAS COVERED.WOULD HIGHLY RECOMMEND SERRA BECAUSE BRANDON KNEW WHAT WAS COVERED THANKS BRANDON TOMMY VARNER More
by toyotatacoma2012
Employees Worked With
BRANDON
December 29, 2018
Car purchased Lani did a really great job! Would recommend to others, did a really really great job. Would shop here again. Very good job and helpful Lani did a really great job! Would recommend to others, did a really really great job. Would shop here again. Very good job and helpful More
by Jr843d
Employees Worked With
Willard Love , Lani Love
December 28, 2018
Excellent staff Matt Davidson and Guy !! I only intended to do window shopping from one car dealer to another that day. But ended up leaving the lot in Serra Toyota Center Point with my own I only intended to do window shopping from one car dealer to another that day. But ended up leaving the lot in Serra Toyota Center Point with my own dream car!! Love love my 2019 4Runner. Guy is the first staff who greeted us i think his new ,nice fellow sweet ,he introduced us to Matt Davidson. Matt have been really pleasant ,straightforward and wonderful he knows his stuff, if anyone else need to get a car Matt is your guy! Both have been very patient with me and help me with the whole car buying.Glad i decided to stop first in Serra Toyota Center Point. More
by 20194runner
Employees Worked With
Matt Davidson
