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Serra Toyota
Birmingham, AL
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,843 reviews
December 13, 2018
RAV4 purchase Excellent buying experience! Matt Davidson, floor manager, has fantastic sales/customer service! He went beyond what I normally expect from a salesman Excellent buying experience! Matt Davidson, floor manager, has fantastic sales/customer service! He went beyond what I normally expect from a salesman to help with my tutorial on my RAV4!! He’s a keeper!! I would have liked more trade-in money for my car BMW Z4 2005! I put a lot of new equipment/parts in the 6 yrs I owned it!! ($12,000)) I only got $4,000 trade—in! My Z only had 67,000 miles on the odometer!! More
by Bubbie
Employees Worked With
I don’t remember the management person’s name, or service guy...sorry, Brett Hickman, Matt Davidson
December 12, 2018
Great Time Austin went above and beyond to meet our needs for a new car!! So thankful for such great customer service! Anyone looking a car should see him. Austin went above and beyond to meet our needs for a new car!! So thankful for such great customer service! Anyone looking a car should see him. More
by LWillard
Employees Worked With
Austin Norwood
December 11, 2018
Service department is great! Thank you Dennis Woods and Matt Patterson! Yall always take care of us and all our toyotas with the best service available and do it with a smile! Thi Thank you Dennis Woods and Matt Patterson! Yall always take care of us and all our toyotas with the best service available and do it with a smile! This is the best dealer service department ever! More
by Gasman
Employees Worked With
Dennis Woods, Matt Patterson
December 09, 2018
Awesome !! Thanks to the entire staff most of all Thanks to Ahmadou Sow best Salesman in Birmingham did what he had to do to make me get the best deal on my new Thanks to the entire staff most of all Thanks to Ahmadou Sow best Salesman in Birmingham did what he had to do to make me get the best deal on my new car!! Thanks again More
by Tameka 1234
Employees Worked With
Ahmadou Sow, Shannon Twitty, Matt Davidson
December 05, 2018
Buying a car The car buying process is just so long I actually hate buying cars & having to go into dealerships. Some sales people are snakes! But Lani was great m The car buying process is just so long I actually hate buying cars & having to go into dealerships. Some sales people are snakes! But Lani was great made the process painless & made sure all of me and my moms questions were answered & taken care of! More
by Britt.bratt
Employees Worked With
Lani Love
December 04, 2018
Dealership experience Lani was great! She was knowledgeable, very patient and a pleasure to work with. Couldn’t have gotten a better sales person. Will definitely recommend Lani was great! She was knowledgeable, very patient and a pleasure to work with. Couldn’t have gotten a better sales person. Will definitely recommend Lani and Serra Toyota to friends and family! More
by Jaime.sims89
Employees Worked With
Lani Love
December 03, 2018
Excellent As Always! I’ve never been let down with customer service from the time I bought my car from here. I couldn’t recall my last service techs name but he did a exce I’ve never been let down with customer service from the time I bought my car from here. I couldn’t recall my last service techs name but he did a excellent job and all the times before Josh Meyers did an awesome job as well. Always professional and making sure everything is taken care of before I leave the lot. Will recommend this place to everyone and all the employees who have helped me as well to anyone and will more than likely stay with Toyota. Thanks! More
by BY
Employees Worked With
Josh Meyers
December 03, 2018
Beyond amazing ☺️ The people in every department are amazing. From your sales man, to finance, to the service department. They always make sure you are taken care of ev The people in every department are amazing. From your sales man, to finance, to the service department. They always make sure you are taken care of even years later! I absolutely love Jarmaine (my salesman) and Mitch (Service Department). It’s been almost 3 years since I bought my car and I still feel just a welcome as I did on the first day. They really do treat you like family and they really care ?? More
by Countrycrow
Employees Worked With
Mitch Kelly , Jarmaine White
December 03, 2018
Great service department! They always take good care of my car, are friendly, and hospitable! I have been taking my car there for 15 years and Matt has moved to managing the se They always take good care of my car, are friendly, and hospitable! I have been taking my car there for 15 years and Matt has moved to managing the service department. He speaks to me every time I am in there and has now assigned me to Brian, who is also great! More
by Laura
Employees Worked With
Brian Millam, Matt Patterson
December 01, 2018
Awesome team I was so pleased with this team as they told me straight up without cutting corners what I would and would not be able to do from the get go with my t I was so pleased with this team as they told me straight up without cutting corners what I would and would not be able to do from the get go with my trade! More
by Tkell
Employees Worked With
Shannon Twitty, Matt Lawley, Alex Fant
