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Serra Toyota

Birmingham, AL

4.8
2,837 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,837 reviews

November 11, 2018

2019 Camry Went today to trade in 2013 Camry for a brand new 2019 Camry . Great service from a Clarence Moore he will work with you to get you what you need for More

by Mreese54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence Moore, Shannon Twitty, Matt Lawley
Nov 12, 2018 -

Serra Toyota responded

Thank you for sharing your five-star experience with our team. Clarence was happy to assist you with your purchase. It's great to know that everything went smoothly. Please reach out to us if we can help you with anything else.

November 03, 2018

Review I was glad I had the opportunity to work with Clarence because he was amazing. He went above and beyond to get me what I needed. More

by Williamssharena05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence Moore
Nov 04, 2018 -

Serra Toyota responded

Thank you for the five-star review and recommendation. Clarence was happy to help you and ensure that you had a great experience with our team. We look forward to serving you again in the future.

October 31, 2018

Review for lain love and Morgan smith We had the best sales personel. Very knowledgeable And took the time to show us everything. Gave us a good deal also. Listened to us and did thei More

by Linda and tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Hickman, Morgan Smith, Willard Love , Lani Love
October 31, 2018

Buying experience Serra Toyota provided excellent service. The salesperson was friendly, helpful, courteous and involved throughout the process. Lani and Jarmaine were More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarmaine White, Lani Love
October 25, 2018

Bought a new 2018 Camry Quinton Smith helped get me the car and deal I needed. He is very personable, sweet, and made me feel comfortable with my choice. I will never buy a c More

by mysticbutterfly4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Hickman, Chris McDaniel, Quinton Smith
October 16, 2018

car purchase Jarmaine White is a wonderful salesperson and is very quick to respond and answer questions. The finance aspect of this purchase has been the worst I More

by leef
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarmaine White, Chris Ziadie
Oct 17, 2018 -

Serra Toyota responded

Leef, I am very disappointed to learn that your car-buying experience was not a fully outstanding one. Please reach out to me at your soonest convenience so I may hear more details regarding your experience with our finance team. I look forward to the chance to hear from you and address any lingering concerns. Best regards, Meghan Barnes Customer Relations Manager (205) 838-4400

October 10, 2018

I had an amazing experience. I had an amazing experience! And all my needs were met. I couldn't have asked for more. They did the job very well and I'm pleased More

by Massey1819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lawley, Nick Gregory, Matt Patterson
October 08, 2018

Trying too hard to shake off old image! Called to get my airbag replaced, when I arrived was greeted by several employees who wanted to know who I talked to to get my appointment. (Big red f More

by NewCarShopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Morgan Smith
Oct 09, 2018 -

Serra Toyota responded

Hello, Thank you for sharing your concerns with us. I appreciate your feedback, and I want to discuss your experience with us further. Will you please give me a call? Thank you for your time, and I hope to speak with you soon. Best regards, Meghan Barnes Customer Relations Manager (205) 838-4400

October 05, 2018

Great Experience with Christie Taylor!!! Christie Taylor is a great care sales lady! She is about helping people and she is truly the Credit Genie!! She makes things happen. Come on down and More

by Ms. Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christie Taylor
Oct 05, 2018 -

Serra Toyota responded

Hey there, Thanks for the raving review and the shout-out to Christie. Your 5-stars is much appreciated, and please let us know if we can do anything else for you. We wish you the best.

October 04, 2018

Purchase Clarence was the first salesman to come up to me when I pulled up to the lot. He made my car buying experience smooth and easy. I will definitely be r More

by nikkiya86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence
Oct 04, 2018 -

Serra Toyota responded

Thank you for sharing! We are happy to hear Clarence ensured you a smooth experience. Thank you for your recommendation!

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