Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Toyota
Birmingham, AL
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,843 reviews
April 11, 2018
Great Experience Good experience at Serra Toyota with Allen Burns, I purchased a 2018 Highlander and all the staff were very helpful and patient while I made this deci Good experience at Serra Toyota with Allen Burns, I purchased a 2018 Highlander and all the staff were very helpful and patient while I made this decision. Allen made sure I had everything I needed and went above and beyond so I was not inconvenienced any way during this process. I would recommend Serra Toyota to everyone. More
by Kbaker
Employees Worked With
Allen Burns
April 11, 2018
Amazing I had an amazing experience buying my new Toyota and could not say enough great things about my salesman, allen burns! All of the people there, were I had an amazing experience buying my new Toyota and could not say enough great things about my salesman, allen burns! All of the people there, were so nice and helpful that I will be back from now on!! More
by Sherri Cain
Employees Worked With
Allen Burns
April 07, 2018
Great customer service 5star Salesman Andrew @Toyota in Centerpoint is the best. Very good people person, made us feel comfortable with the sale. Called me to assure & give update Salesman Andrew @Toyota in Centerpoint is the best. Very good people person, made us feel comfortable with the sale. Called me to assure & give updates on cars that were available Very Honest & Trustworthy More
by Moostie
Employees Worked With
Justin Hamblin
April 06, 2018
I bought a super Tundra! I had a great first experience with Tunzyaan. He helped us get a great truck today! Thank you. We will definitely be back to do business in the future I had a great first experience with Tunzyaan. He helped us get a great truck today! Thank you. We will definitely be back to do business in the future. More
by Jana Jones
Employees Worked With
Tunzyaan Griffin, Matt Lawley, Justin Hamblin
April 05, 2018
Great saleswoman This is my 2nd service on vehicle. The people always provides great customer service. I was able to get my grandmother a great deal on getting a new v This is my 2nd service on vehicle. The people always provides great customer service. I was able to get my grandmother a great deal on getting a new vehicle financed at an affordable rate. More
by LaTarsha Lacey
Employees Worked With
MarieAnne Kramo, Matt Patterson
April 04, 2018
Awesome service! Serra Toyota was the best car experience I’ve had! Willani Love went above and beyond to satifty my needs. I will continue to do business with this co Serra Toyota was the best car experience I’ve had! Willani Love went above and beyond to satifty my needs. I will continue to do business with this company due to the excellent customer service that I received! More
by Shellylyvonnebetts
Employees Worked With
Lani Love
April 03, 2018
Great Experience! They really payed attention to my needs and gave wonderful service. I wasn’t pressured to get a car I didn’t want and I ended up with a fabulous car. They really payed attention to my needs and gave wonderful service. I wasn’t pressured to get a car I didn’t want and I ended up with a fabulous car. Thanks Andrew McIntyre and Serra Toyota staff. You have gained another customer and I would recommend you to anyone! More
by BlessedMom123
Employees Worked With
Andrew McIntyre
April 03, 2018
Proud owner of 2018 Toyota Camary I drove to Serra Toyota Birmingham, Parkway East, in my 2016 Toyota Camary to get my 25000 miles service. While waiting I was approached by Ethan Lann I drove to Serra Toyota Birmingham, Parkway East, in my 2016 Toyota Camary to get my 25000 miles service. While waiting I was approached by Ethan Lann, very friendly salesman, now called friend. He made an offer unbelievable to me but he made it possible. I even had lunch on the house for my time. With my 2016 trade, no down payment, incredible extremely low interest rate and same car note. I am now a proud owner of a 2018 Toyota Camary SE. God always puts good people in your path when you are a true believer. Serra Toyota a friend for life. Are you still sitting there? Get up and get over to Serra Toyota where your hopes turns into keys. Keys to your new car and don't forget to ask for Ethan Lann my friend 😇😜 More
by Fast Anna
Employees Worked With
Matt Patterson, Ethan Lann
April 03, 2018
Great everything Great service great people good pricing I fun why I was there Ethan made sure I was good he sold me the car so yes I would come Great service great people good pricing I fun why I was there Ethan made sure I was good he sold me the car so yes I would come More
by Solid
Employees Worked With
Matt Lawley, Matt Patterson, Ethan Lann
April 02, 2018
Awesome experience buying a car from this dealership! Awesome experience purchasing a car from this dealership, friendly and no pressure on the lot, they made the entire process hassle free and stress fre Awesome experience purchasing a car from this dealership, friendly and no pressure on the lot, they made the entire process hassle free and stress free More
by Jf15
Employees Worked With
Matt Lawley, Ethan Lann
