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Serra Toyota

Birmingham, AL

4.8
2,840 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,840 reviews

April 06, 2018

I bought a super Tundra! I had a great first experience with Tunzyaan. He helped us get a great truck today! Thank you. We will definitely be back to do business in the future More

by Jana Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tunzyaan Griffin, Matt Lawley, Justin Hamblin
Apr 07, 2018 -

Serra Toyota responded

Thanks, Jana, it is wonderful to know that you had a great first experience with us and especially with Tunzyaan who helped you get a great truck today. We appreciate your positive feedback and hope that you will continue to visit us in the future! Have a great weekend.

April 05, 2018

Great saleswoman This is my 2nd service on vehicle. The people always provides great customer service. I was able to get my grandmother a great deal on getting a new v More

by LaTarsha Lacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MarieAnne Kramo, Matt Patterson
Apr 06, 2018 -

Serra Toyota responded

Hi LaTarsha, thank you for sharing your wonderful five-star review. We are delighted to learn our team provided you with exceptional service and helped your grandmother get a great deal on her new vehicle being financed at an affordable rate. It is always a pleasure working with you. We appreciate your loyalty and look forward to your many future visits.

April 04, 2018

Awesome service! Serra Toyota was the best car experience I’ve had! Willani Love went above and beyond to satifty my needs. I will continue to do business with this co More

by Shellylyvonnebetts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lani Love
Apr 04, 2018 -

Serra Toyota responded

Hi Shellylyvonnebetts, Thank you for sharing your wonderful five-star review. It's great to hear Willani went above and beyond in satisfying your vehicle needs. We are so happy to hear you received excellent service. It was a pleasure working with you. We look forward to your future visit.

April 03, 2018

Proud owner of 2018 Toyota Camary I drove to Serra Toyota Birmingham, Parkway East, in my 2016 Toyota Camary to get my 25000 miles service. While waiting I was approached by Ethan Lann More

by Fast Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Patterson, Ethan Lann
Apr 03, 2018 -

Serra Toyota responded

Anna, Thank you so much for taking the time to share your experience with us. We are ecstatic to hear you came in for a service and decided to upgrade to a brand new 2018 Toyota Camry SE. Congratulations on your new ride. We hope you continue to love your car. We greatly appreciate your loyalty and business. We look forward to taking care of all your auto needs down the road. Let us know if you need anything.

April 03, 2018

Great Experience! They really payed attention to my needs and gave wonderful service. I wasn’t pressured to get a car I didn’t want and I ended up with a fabulous car. More

by BlessedMom123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew McIntyre
Apr 03, 2018 -

Serra Toyota responded

Thank you for taking the time to share your feedback about your experience with us. We are very happy you received a high level of customer service from Andrew and our team. It is important to us that you had a pressure-free experience. Congratulations on your fabulous car. Thank you for your amazing recommendation. Let us know if you need anything.

April 03, 2018

Great everything Great service great people good pricing I fun why I was there Ethan made sure I was good he sold me the car so yes I would come More

by Solid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lawley, Matt Patterson, Ethan Lann
Apr 03, 2018 -

Serra Toyota responded

Thank you for your outstanding five-star review. We agree, Ethan, Matt P, and Matt L are great. Enjoy your new ride.

April 02, 2018

Awesome experience buying a car from this dealership! Awesome experience purchasing a car from this dealership, friendly and no pressure on the lot, they made the entire process hassle free and stress fre More

by Jf15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Lawley, Ethan Lann
Apr 03, 2018 -

Serra Toyota responded

Thank you for taking the time to post a positive review! We're glad that you had an awesome, stress-free experience while buying a car from us. It was our pleasure to serve you. We hope to see you again in the future.

March 31, 2018

Review The salesperson work extremely hard to get my daughter in the car that she needed. He is a person of Integrity professionalism and hard worker More

by VickieJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow
Mar 31, 2018 -

Serra Toyota responded

Vickie, thank you for the five-star review. Congratulations to your daughter and her new car. We appreciate hearing that Ahmadou offered you five-star service, and look forward to assisting you with any future needs.

March 31, 2018

Tunda It was great I found the truck I like. Justin did a great job. I will be happy with the truck. Great place to go and get a vehicle. More

by Anthonyjones2118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Hickman, Matt Lawley, Justin Hamblin
Apr 01, 2018 -

Serra Toyota responded

Thanks for taking the time to leave us a wonderful review and rating. We are happy to know that Justin did a great job and was able to help you find the truck that you liked. We value our customers and hope that you will continue to visit us in the future.

Apr 01, 2018 -

Serra Toyota responded

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March 27, 2018

Jarmaine White I loved the whole experience from one part of the car dealership to the next. Even though I came in looking to purchase something way less then I did, More

by JacquelW88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarmaine White
Mar 27, 2018 -

Serra Toyota responded

Sounds like you had a quality experience from start to finish, which makes us very happy. Thank you so much for taking the time to write a review. We are ecstatic to hear you loved the whole car-buying experience. We are very happy that Jarmaine was able to give you excellent customer service. Congratulations on your brand new 2015 Toyota Camry. We look forward to taking care of all your auto needs in the near future.

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