Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Toyota
Birmingham, AL
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,843 reviews
March 31, 2018
Review The salesperson work extremely hard to get my daughter in the car that she needed. He is a person of Integrity professionalism and hard worker The salesperson work extremely hard to get my daughter in the car that she needed. He is a person of Integrity professionalism and hard worker More
by VickieJ
Employees Worked With
Ahmadou Sow
March 31, 2018
Tunda It was great I found the truck I like. Justin did a great job. I will be happy with the truck. Great place to go and get a vehicle. It was great I found the truck I like. Justin did a great job. I will be happy with the truck. Great place to go and get a vehicle. More
by Anthonyjones2118
Employees Worked With
Brett Hickman, Matt Lawley, Justin Hamblin
March 27, 2018
My Camry Justin Hamblin did a great job and brought my car to gardendale to my work. Also brought my paperwork back to work and delivered my car back work for Justin Hamblin did a great job and brought my car to gardendale to my work. Also brought my paperwork back to work and delivered my car back work for me . Absolutely hands down the beat service ever. More
by Lteerlikesbbbpick4
Employees Worked With
Chris Ziadie, Willard Love, Justin Hamblin
March 27, 2018
Jarmaine White I loved the whole experience from one part of the car dealership to the next. Even though I came in looking to purchase something way less then I did, I loved the whole experience from one part of the car dealership to the next. Even though I came in looking to purchase something way less then I did, Jarmaine White preferred a better car with less miles and up to date all around. I personally know Jarmaine from college so I knew I was in good hands from contacting about my appointment all the way to driving off he lot. I love my new (used) 2015 Toyato Camry and I plan on keeping this baby in my life for a while. Thanks Serra Toyato and Jarmaine White. More
by JacquelW88
Employees Worked With
Jarmaine White
March 26, 2018
Awesome third Toyota purchase TWO BEST SALSEMEN AT SERRA TOYOTA....THANK YOU JOSH M. AND JARMAINE!!!! They refused to let me walk away without helping me get exactly what I need TWO BEST SALSEMEN AT SERRA TOYOTA....THANK YOU JOSH M. AND JARMAINE!!!! They refused to let me walk away without helping me get exactly what I needed. Even went the extra mile to wash my new truck to keep me from waiting 3 extra hours for the detail team. THANK YOU JOSH AND JARMAINE! More
by Rav4 2017
Employees Worked With
David Woodall, Jarmaine White, Josh Mize
March 25, 2018
Best car experience i have been a part of I enjoyed working with Josh Tinell .He took his time and explined the vehicle features.I wanted a new truck and he made the process easy and I got rhe I enjoyed working with Josh Tinell .He took his time and explined the vehicle features.I wanted a new truck and he made the process easy and I got rhe truck I wanted More
by Hubby
Employees Worked With
Brett Hickman, Chris McDaniel, Josh Tinnell
March 24, 2018
Phenomenal customer service Justin Hamblin did a great Job. Go see Justin at Serra Toyota. Serra Toyota took care of me and helped me get the 4runner I wanted. Justin Hamblin did a great Job. Go see Justin at Serra Toyota. Serra Toyota took care of me and helped me get the 4runner I wanted. More
by DWK5
Employees Worked With
Shannon Twitty, Justin Hamblin, Zack Vickers
March 23, 2018
Amazing experience Serra Toyota is a great dealership! Allen burns was my salesman and he was wonderful. Made sure I got the car I wanted and left happy! Serra Toyota is a great dealership! Allen burns was my salesman and he was wonderful. Made sure I got the car I wanted and left happy! More
by Brooke2121
Employees Worked With
Allen Burns
March 23, 2018
Awesome place! I recommend Serra Toyota to everyone. Allen burns was my salesman and he made sure he done everything he could to make us happy! Couldn’t have asked f I recommend Serra Toyota to everyone. Allen burns was my salesman and he made sure he done everything he could to make us happy! Couldn’t have asked for a better experience. More
by Tonia22
Employees Worked With
Allen Burns
March 22, 2018
A few phone calls So after a few phone calls were made, everything is back in order. I spoke with Jeff the finance director and he made it all good. I can finally enjoy So after a few phone calls were made, everything is back in order. I spoke with Jeff the finance director and he made it all good. I can finally enjoy the truck. More
by ChrisC
Employees Worked With
Matt Lawley, Justin Hamblin
