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Serra Toyota

Birmingham, AL

4.8
2,840 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,840 reviews

March 27, 2018

My Camry Justin Hamblin did a great job and brought my car to gardendale to my work. Also brought my paperwork back to work and delivered my car back work for More

by Lteerlikesbbbpick4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie, Willard Love , Justin Hamblin
Mar 28, 2018 -

Serra Toyota responded

Thank you for your superb review. We are ecstatic to hear Justin, Chris, and Willard were there to assist you through the process. We hope you continue to love your brand new ride. We appreciate your loyalty and business.

March 26, 2018

Awesome third Toyota purchase TWO BEST SALSEMEN AT SERRA TOYOTA....THANK YOU JOSH M. AND JARMAINE!!!! They refused to let me walk away without helping me get exactly what I need More

by Rav4 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Woodall, Jarmaine White, Josh Mize
Mar 27, 2018 -

Serra Toyota responded

That's great to hear! We're so glad Josh and Jarmaine went the extra mile to help you select a vehicle that meets your needs. We appreciate the excellent feedback and we look forward to seeing you again.

March 25, 2018

Best car experience i have been a part of I enjoyed working with Josh Tinell .He took his time and explined the vehicle features.I wanted a new truck and he made the process easy and I got rhe More

by Hubby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Hickman, Chris McDaniel, Josh Tinnell
Mar 25, 2018 -

Serra Toyota responded

Thank you for taking the time to leave us a wonderful review and rating. We are glad to know that Josh helped make your experience with us go great and that he was patient, informative, and attentive throughout your visit helping make your car-buying experience go smoothly. We hope you will come back and see us soon. Enjoy your truck.

March 24, 2018

Phenomenal customer service Justin Hamblin did a great Job. Go see Justin at Serra Toyota. Serra Toyota took care of me and helped me get the 4runner I wanted. More

by DWK5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Twitty, Justin Hamblin, Zack Vickers
Mar 25, 2018 -

Serra Toyota responded

Thank you for taking the time to share your excellent review. Congratulations on the 4runner. We are thrilled to hear that Justin and the team took good care of you, and hope you visit us soon again for any needs.

March 23, 2018

Amazing experience Serra Toyota is a great dealership! Allen burns was my salesman and he was wonderful. Made sure I got the car I wanted and left happy! More

by Brooke2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Burns
Mar 23, 2018 -

Serra Toyota responded

Brooke- Thank you for your superb five-star review. Congratulations on your dream car. We'd love to see you again in the future.

March 23, 2018

Awesome place! I recommend Serra Toyota to everyone. Allen burns was my salesman and he made sure he done everything he could to make us happy! Couldn’t have asked f More

by Tonia22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Burns
Mar 24, 2018 -

Serra Toyota responded

Thank you for taking the time to leave us a five-star rating and great review. We appreciate your kind words and to know that Allen provided you with great customer service and made sure you were happy. If there is anything else we could do for you please let us know. We hope to see you again in the future. Have a good day.

March 22, 2018

A few phone calls So after a few phone calls were made, everything is back in order. I spoke with Jeff the finance director and he made it all good. I can finally enjoy More

by ChrisC
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matt Lawley, Justin Hamblin
Mar 22, 2018 -

Serra Toyota responded

Hi Justin, Thanks for the positive feedback. Congratulations on your truck! We are happy to see Jeff was able to help you out. Please do not hesitate to contact us again if you need anything else.

March 20, 2018

Great Job! We had an excellent experience with Serra Toyota and our salesman, Justin Hamblin. We saw the truck we wanted on their website, called to make sure it More

by jksarge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willard Love , Justin Hamblin
Mar 20, 2018 -

Serra Toyota responded

Hello, Sounds like you had a quality experience from start to finish, which makes us very happy. Thank you so much for taking the time to write a review. We are ecstatic to hear Justin and Willard were able to give you a high level of customer service. Congratulations on your brand new 2015 Dodge Ram 1500. We appreciate your loyalty and business. Please do not hesitate to reach out to us at any time.

March 17, 2018

Serra Toyota Birmingham Ahmadou Sow was extremely professional and helpful. I highly recommend him in your next vehicle purchase. I already knew which vehicle I wanted and he More

by tamia2003
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow
Mar 18, 2018 -

Serra Toyota responded

Thank you for the five-star review and recommendation. We're pleased to learn that you would recommend Ahmadou. He was happy to help you find your dream vehicle. If you need anything else, then please reach out to us.

March 16, 2018

I just wanted to give a personal thank you to the best sales associate at Serra Toyota Michael Lann. Not only was he professional and knowledgeable, he also gave me great customer service. He took the time to b More

by Terrence Deyampert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aundrae Williams, Chris Ziadie, Ethan Lann
Mar 17, 2018 -

Serra Toyota responded

Thank you for the brilliant five-star review. Congratulations on the new car. We appreciate hearing from you both, Torrence and Letatia, and will make sure to let your salesman, Michael, know that he offered you both an exceptional experience from beginning to end. You are always welcome to consider us home for your future needs.

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