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Serra Toyota
Birmingham, AL
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,843 reviews
March 20, 2018
Great Job! We had an excellent experience with Serra Toyota and our salesman, Justin Hamblin. We saw the truck we wanted on their website, called to make sure it We had an excellent experience with Serra Toyota and our salesman, Justin Hamblin. We saw the truck we wanted on their website, called to make sure it was available, and within 3 hours we were driving off with our beautiful 2015 Dodge Ram 1500. Everyone was professional and friendly, and made us feel like they were working with us to make sure we got the best deal. We will be back to Serra Toyota and Justin the me time someone in our family needs a car or truck. Great customer service! More
by jksarge
Employees Worked With
Willard Love, Justin Hamblin
March 17, 2018
Serra Toyota Birmingham Ahmadou Sow was extremely professional and helpful. I highly recommend him in your next vehicle purchase. I already knew which vehicle I wanted and he Ahmadou Sow was extremely professional and helpful. I highly recommend him in your next vehicle purchase. I already knew which vehicle I wanted and he made it possible for me to get. More
by tamia2003
Employees Worked With
Ahmadou Sow
March 16, 2018
I just wanted to give a personal thank you to the best sales associate at Serra Toyota Michael Lann. Not only was he professional and knowledgeable, he also gave me great customer service. He took the time to b associate at Serra Toyota Michael Lann. Not only was he professional and knowledgeable, he also gave me great customer service. He took the time to be attentive to my questions and gave me options that led me to buy a car that fit me. He not only went above and beyond to get me from application to purchasing. He actually/literally walked my wife and I through the whole buying process. He really took care of us from start to finish and didn't pass us off once his part was done. I really appreciate when someone takes the time to make you feel welcome and at home and Mr. Lann is that one of a kind salesman that actually did. Thank you for all your help and support, Torrence & Letatia DeyAmpert More
by Terrence Deyampert
Employees Worked With
Aundrae Williams, Chris Ziadie, Ethan Lann
March 14, 2018
Scion iA I came with the attention of getting a car for work as my old one will be going to my brother. I not only got a great car but have found perfect custo I came with the attention of getting a car for work as my old one will be going to my brother. I not only got a great car but have found perfect customer service at Serra Toyota and am extremply pround of my purchase and excited to drive my car. More
by Anthony Gillian
Employees Worked With
David Woodall, Willard Love, Justin Hamblin
March 10, 2018
Easy car buying experience Serra Toyota got the Sienna I wanted even though they had to search for it! Great service, good price, kinda fun actually, and Allen Burns and Phil Tu Serra Toyota got the Sienna I wanted even though they had to search for it! Great service, good price, kinda fun actually, and Allen Burns and Phil Turner tag-teamed to get it done! Thanks so much for going the extra mile guys! More
by Deborah Cusimano
Employees Worked With
John McDonald, General Manager, Shannon Twitty, Allen Burns, Phillip Turner
March 07, 2018
Fantastic I got to this dealership nervous because been to others not knowing the outcome but Serra Toyota went above and beyond my expectations they truly help I got to this dealership nervous because been to others not knowing the outcome but Serra Toyota went above and beyond my expectations they truly helped me and my family. More
by Meldouglas0406
Employees Worked With
Josh Tinnell
March 05, 2018
Amazing! Thanks to justin! Justin Hamblin is awesome! I wouldn’t be in the vehicle i am in today with out him! He’s such a hard worker! He was very fast with the process! Thank Justin Hamblin is awesome! I wouldn’t be in the vehicle i am in today with out him! He’s such a hard worker! He was very fast with the process! Thank you for all your help! More
by Tomilee15
Employees Worked With
Justin Hamblin
March 04, 2018
Best Salesman Ever I went there and spoke with Ahmadou Sow. He was friendly and extremely knowledgeable about the vehicles. He knew how to match me with the best vehicle I went there and spoke with Ahmadou Sow. He was friendly and extremely knowledgeable about the vehicles. He knew how to match me with the best vehicle for me! If you need a car I recommend him as your salesman. He gives A1 service with a smile!!!! More
by April Ceesay
Employees Worked With
Ahmadou Sow
March 03, 2018
Tacoma Great place to buy a Tacoma. Justin Hamblin was a very helpful salesman! I'm glad that I came all the way from Madison because I got the best deal! Great place to buy a Tacoma. Justin Hamblin was a very helpful salesman! I'm glad that I came all the way from Madison because I got the best deal! More
by jclark35504
Employees Worked With
David Woodall, Willard Love, Justin Hamblin
March 02, 2018
Great experience Everyone was friendly and professional. Justin Hamblin went out of his way to make me feel comfortable, he didn't stop until I got exactly what I ne Everyone was friendly and professional. Justin Hamblin went out of his way to make me feel comfortable, he didn't stop until I got exactly what I needed . More
by Liz
Employees Worked With
Justin Hamblin
