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Serra Toyota
Birmingham, AL
2,843 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,843 reviews
December 22, 2017
Camry Justin Hamblin was great. Very informative and easy to deal with. We got a great deal on our new Camry and we will be back! Justin Hamblin was great. Very informative and easy to deal with. We got a great deal on our new Camry and we will be back! More
by Mculbreth
Employees Worked With
Chris Ziadie, Willard Love, Justin Hamblin
December 21, 2017
Frustrating Experience Toyota Review When I first test drove the Toyota Sienna, the battery was dead, there were scratches in the back left corner of the vehicle, and the Toyota Review When I first test drove the Toyota Sienna, the battery was dead, there were scratches in the back left corner of the vehicle, and there was a warning light on in the vehicle. After they agreed to fix these issues, I was misled by the salesman to believe that I had a deal in place for $26,300 our the door. This conversation took place over the phone on a Friday night. We even discussed the possibility of getting to $25000 with a trade in. When I came in on Monday, they handed me a paper that said $28,900 ($2500 more than what I was told over the phone!) They claimed that they had to include $1500 to fix the scratches and replace the battery, even though I was told that $26,300 was the out the door price. I wasted two trips to CenterPoint and several conversations trying to negotiate with Serra Toyota. I would not recommend anyone buy a car from the dealership. You’ll leave frustrated and very disappointed! More
by Blake Wallace
Employees Worked With
Bost Miller
December 14, 2017
Getting a new car. I needed to replace my vehicle after an auto accident and was not looking forward to the process but I'm glad I chose Serra. Thank you Mr. Miller for I needed to replace my vehicle after an auto accident and was not looking forward to the process but I'm glad I chose Serra. Thank you Mr. Miller for helping me choose my new car! More
by Candasi Neilly
Employees Worked With
Bost Miller
December 09, 2017
Serra Toyota Allen Burns is awesome!!!! Thank you for everything! We got a great deal! It was fast and easy! Everyone loved on our 8 month old baby also! Allen Burns is awesome!!!! Thank you for everything! We got a great deal! It was fast and easy! Everyone loved on our 8 month old baby also! More
by Ambiebambie16
Employees Worked With
Allen Burns
December 09, 2017
Best car buying experience ever Alan Burns is amazing. Great sales experience. Can not recommend them enough. Alan made the process painless and fast. He was very helpful and knowled Alan Burns is amazing. Great sales experience. Can not recommend them enough. Alan made the process painless and fast. He was very helpful and knowledgeable. More
by Mattsmatt
Employees Worked With
Allen Burns
December 08, 2017
Outstanding Experience Traditional buying a car can be a pain, however my experience with Justin was outstanding. He was attentive of my needs and didn't wast time closing t Traditional buying a car can be a pain, however my experience with Justin was outstanding. He was attentive of my needs and didn't wast time closing the deal. The selection at Serra was incredible,. Out of dozens of Tacomas, amazingly I got the best one on the lot. I feel Justin really cares about about his customers. I hope the service department can live up to the high bar he has set. Thank you Serra for hiring staff that enjoy matchmaking. I Love my new truck: More
by Bdgilbert1
Employees Worked With
Justin Hamblin
December 07, 2017
My new GMC I'm very excited and so happy that Mr Justin Hamblin has helped me and have me excellent service and excellent manner... thank u sooo much.... Justin I'm very excited and so happy that Mr Justin Hamblin has helped me and have me excellent service and excellent manner... thank u sooo much.... Justin hamblin. I'll be more than glad 2 recommend Justin Hamblin 2 friends and family...... More
by Cuban
Employees Worked With
Larry Lawson, Chris Ziadie, Justin Hamblin
December 02, 2017
Go see Matt @ SERRA TOYOTA I recently purchased a 2018 Camry from Matt Davidson and SERRA TOYOTA. I truly appreciate his patience and professionalism throughout the ENTIRE proce I recently purchased a 2018 Camry from Matt Davidson and SERRA TOYOTA. I truly appreciate his patience and professionalism throughout the ENTIRE process. He, and his management team are truly top notch. They care about your total experience, and treat you like family. More
by JL West
Employees Worked With
Chris McDaniel, Shannon Twitty, Matt Davidson
December 02, 2017
Great customer service,and a gentleman Bost did me a good se Bost did me a good deal on my 2016 Camry with low low miles and a note I can afford.And he did it all in good time. Bost did me a good deal on my 2016 Camry with low low miles and a note I can afford.And he did it all in good time. More
by Charlette T
Employees Worked With
David Woodall, Aundrae Williams, Bost Miller
November 29, 2017
Keith was Great Keith Clements was amazing! He was with me every step of the way through this purchase! I needed a good used car, and he found the exact car I wanted Keith Clements was amazing! He was with me every step of the way through this purchase! I needed a good used car, and he found the exact car I wanted for an amazing price! I seriously recommend going down to Serra Toyota and asking for Keith because he will help you in anyway that he can! More
by Hcbullard
Employees Worked With
Keith Clements
