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Serra Toyota

Birmingham, AL

Overview
Employees
Reviews
Vehicles
4.7
2,864 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you. 20 Years of Experience at Birmingham's Serra Toyota When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership. The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery. Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,864 reviews

January 08, 2024

Great experience, I feel like it was a fair deal on my Camry. Thanks Devin Davis. More

by Dianne Vetrano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Davis, Ronald Babice
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Apr 13, 2024 -

Serra Toyota responded

It's encouraging to hear you had a positive experience at Serra Toyota Birmingham and found your Camry purchase satisfactory. Your words acknowledging Devin Davis are appreciated too. Thank you for sharing.

January 08, 2024

They are friendly and seem to know what they are doing. They are well organized. More

by Lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
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Apr 13, 2024 -

Serra Toyota responded

We are glad to hear you found our team at Serra Toyota Birmingham friendly, knowledgeable and well organized. It's important for us to provide you with great service. Thank you for your high rating.

January 07, 2024

Great to work with Erick, Frank and Sean on the deals! Will go back in the future! More

by Zmcginnis
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Frank and Sean, Ronald Babice, Erick Fitzpatrick
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your kind words about the work of Erick, Frank, and Sean at Serra Toyota Birmingham. It's encouraging to know you found your experience satisfactory. We look forward to continuing our service in the future.

January 06, 2024

Good evening Serra staff! !! I just want y’all to know my salesman Rock!!! Hala& Kelvin was great made my car search less stressful!!! So if anyone looking for a car go to Serr More

by mariepham83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Harbison
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your positive feedback regarding our sales team and finance department at Serra Toyota Birmingham. It pleases us to know that Hala and Kelvin could assist in making your car search less stressful. Thanks for choosing us!

January 06, 2024

Sales people knew what we wanted before we knew what we wanted and told mo lies More

by mn71163
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow, Beh Doli
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Apr 13, 2024 -

Serra Toyota responded

Your review is much appreciated. It's refreshing to hear that the sales department at Serra Toyota Birmingham was able to understand and meet your needs accurately and honestly. Thank you for sharing this experience with us.

January 06, 2024

Abdoul is the best! He has the patience of Job! 😄 Made it a great experience. More

by TKeane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdoul and Joel
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your high rating and are glad that Abdoul made it a successful experience for you at Serra Toyota Birmingham. Your recognition is appreciated, see you next time.

January 05, 2024

I’ve used Serra Toyota for years and have always been satisfied. Dennis Wood always gives excellent service. More

by Arno1576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Smith, Matt Lawley, Tim Mergenthal, Matt Patterson
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your ongoing support over the years. Dennis Wood at Serra Toyota Birmingham and our team aim to provide top-notch service. Thank you for writing this positive review.

January 04, 2024

Very personable. Everyone very friendly. I loved the customary message which was excellent!! They also were very informative about the things that my car needed as More

by cinecap
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins, Gary Wilson
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Apr 13, 2024 -

Serra Toyota responded

We're pleased to hear you found our team at Serra Toyota Birmingham informative and attentive. Our customary message and detail-oriented approach aim to meet all your car needs. Thank you for sharing your positive review!

January 03, 2024

Ebtesam Sam at Serra Toyota gave me excellent service, was very knowledgeable and answered all my questions. She was very friendly and had the perfect attitude. I would absolutely do business with her aga More

by rileycarol99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ebtesam Sam
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Apr 13, 2024 -

Serra Toyota responded

Thank you for the 5-star rating. It's really encouraging to hear about your productive interaction with our staff at Serra Toyota Birmingham. We value your trust in us and look forward to serving you again soon.

January 01, 2024

I had a great experience at Serra Toyota as always Thank you see you next time More

by ernest.sanders2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mahan, Matt Patterson
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Apr 13, 2024 -

Serra Toyota responded

We appreciate your positive feedback about Serra Toyota Birmingham. Looking forward to serve you in the future.

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