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Serra Toyota
Birmingham, AL
2,840 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,840 reviews
September 22, 2017
Looking for a stick Fast, seemed like they cared about me rather than the sale and helped guide me through everything. My first time buying a car and i think i lucked out Fast, seemed like they cared about me rather than the sale and helped guide me through everything. My first time buying a car and i think i lucked out with what i got More
by Daniel Patterson
Employees Worked With
Larry Lawson, Chris Ziadie, Justin Hamblin
September 22, 2017
Exciting and refreshing Very pleased with Justin Hamblin and his customer service and excellent personality! Would 100 percent recommend this to any friend in the community! Very pleased with Justin Hamblin and his customer service and excellent personality! Would 100 percent recommend this to any friend in the community! The finance manager was very friendly and explained everything! More
by Caiden Ray
Employees Worked With
David Woodall, Larry Lawson, Justin Hamblin
September 17, 2017
CX-5!!! Justin Hamblin was super helpful, awesome personality. .made friend for life.. Would highly recommend Justin to help make the process much more p Justin Hamblin was super helpful, awesome personality. .made friend for life.. Would highly recommend Justin to help make the process much more pleasant. . He took the extra time to show me all other perks to my new car and to get the best deal. More
by Sandra
Employees Worked With
Larry Lawson, Justin Hamblin
September 17, 2017
My new Rav 4 Nick and Haley helped me and my husband buy our first Toyota. They where both very patient and knowledgeable and didn't seem to mind staying late for Nick and Haley helped me and my husband buy our first Toyota. They where both very patient and knowledgeable and didn't seem to mind staying late for us. More
by pam gore
Employees Worked With
Haley, Nick Romano
September 11, 2017
My experience was amazing from the beginning to the end! Hi, my name is LaLinda. I just bought myself a brand new car for the first time ever a 2017 Corolla Toyota!!! Matt was very hands on and helpful. He a Hi, my name is LaLinda. I just bought myself a brand new car for the first time ever a 2017 Corolla Toyota!!! Matt was very hands on and helpful. He answered every question I had was out any hesitation!!! If I had to do it all over again I would pick him as my sales person!!! Hey, MATT you ROCK!!! Thanks again! More
by LaLinda Smith
Employees Worked With
Matt Davidson
September 09, 2017
It was awesome I had the best experience for me shopping for my first car i got exactly what i wanted for me n my kids ots nothing to big or small in the employee th I had the best experience for me shopping for my first car i got exactly what i wanted for me n my kids ots nothing to big or small in the employee that helped me was awesome More
by Jamie Collins
Employees Worked With
Bost Miller
September 08, 2017
Great dealership I've bought my last 3 vehicles at Serra Toyota and will continue to use them! Sales and Service are both great! Go let Haley Johnson get you in a new I've bought my last 3 vehicles at Serra Toyota and will continue to use them! Sales and Service are both great! Go let Haley Johnson get you in a new Toyota! More
by Jbbuck
Employees Worked With
Haley Johnson, Brett Hickman
September 07, 2017
Altima Justin Hamblin was a great sales rep. He was very professional from beginning to end of the sale. He was very patient with the process. I will definit Justin Hamblin was a great sales rep. He was very professional from beginning to end of the sale. He was very patient with the process. I will definitely recommend to Family and friends. More
by Ashley White
Employees Worked With
David Woodall, Justin Hamblin
September 06, 2017
Horrible dealership and service Damaged my truck every time it was broaught there and they did not fix what they clearly damaged and the service manager accepted liability but John M Damaged my truck every time it was broaught there and they did not fix what they clearly damaged and the service manager accepted liability but John McDonald did not want to fix and was lied to by sales team!!! Worst dealer and service department!!! Meghan Barnes is a total lier as well and wasted my time multiple times!!! More
by Serratoyotasucks!
Employees Worked With
Zack Vickers, Matt Davidson
September 06, 2017
Stunningly Delightful The dealership was helpful and appeasing in every facet I got the deal I want (which was a great one) and wasn't pressured at any time. I was treat The dealership was helpful and appeasing in every facet I got the deal I want (which was a great one) and wasn't pressured at any time. I was treated with respect as if I were family. I couldn't imagine a better experience anywhere. More
by Japanesecarlover
Employees Worked With
Tim Mergenthal, Matt Davidson
