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Serra Toyota

Birmingham, AL

4.8
2,837 Reviews

1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,837 reviews

September 17, 2017

My new Rav 4 Nick and Haley helped me and my husband buy our first Toyota. They where both very patient and knowledgeable and didn't seem to mind staying late for More

by pam gore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley, Nick Romano
Sep 18, 2017 -

Serra Toyota responded

Pam, we appreciate your review. We're happy to hear that Nick and Haley were so helpful. We'll be sure to pass along your kind words. Thank you for your business, we hope to see you and your husband again.

September 11, 2017

My experience was amazing from the beginning to the end! Hi, my name is LaLinda. I just bought myself a brand new car for the first time ever a 2017 Corolla Toyota!!! Matt was very hands on and helpful. He a More

by LaLinda Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Davidson
Sep 11, 2017 -

Serra Toyota responded

Hi, LaLinda. Congratulations on the new Toyota Corolla. Thank you for the five-star review and taking the time to leave us the positive feedback. We will make sure to pass on that Matt did such a great job with your car-buying experience. Please do not hesitate to reach out to us for any other needs or questions. We look forward to your next visit.

September 09, 2017

It was awesome I had the best experience for me shopping for my first car i got exactly what i wanted for me n my kids ots nothing to big or small in the employee th More

by Jamie Collins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bost Miller
Sep 11, 2017 -

Serra Toyota responded

Congratulations on your purchase, Jamie. We're glad you had an awesome buying experience during your visit. We truly appreciate your business and always here to assist.

September 08, 2017

Great dealership I've bought my last 3 vehicles at Serra Toyota and will continue to use them! Sales and Service are both great! Go let Haley Johnson get you in a new More

by Jbbuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Johnson, Brett Hickman
Sep 11, 2017 -

Serra Toyota responded

Thanks for purchasing 3 vehicles from us, Jbbuck. We're glad you always have a positive service and buying experience during your visit. We truly appreciate your business and the recommendation.

September 07, 2017

Altima Justin Hamblin was a great sales rep. He was very professional from beginning to end of the sale. He was very patient with the process. I will definit More

by Ashley White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Woodall, Justin Hamblin
Sep 07, 2017 -

Serra Toyota responded

Ashley, thank you for sharing your feedback. We are so thrilled to hear that you have had a wonderful experience with us and that Justin was able to take great care of you. He will be happy to hear that he could help. We appreciate your business and invite you to return.

September 06, 2017

Awesome!!! Great!!!! I was very pleased with the purchase I recently made. You will love the friendliness and the quality of customer service from the staff. Th More

by Camry2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarmaine White
Sep 07, 2017 -

Serra Toyota responded

Hello, thank you for sharing your experience during your last visit with us. We appreciate your feedback and are so thrilled to hear that your car buying experience went so well. If there is anything we can help you with please reach out. Thank you for your business with us!

September 06, 2017

Horrible dealership and service Damaged my truck every time it was broaught there and they did not fix what they clearly damaged and the service manager accepted liability but John M More

by Serratoyotasucks!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zack Vickers, Matt Davidson
September 06, 2017

Stunningly Delightful The dealership was helpful and appeasing in every facet I got the deal I want (which was a great one) and wasn't pressured at any time. I was treat More

by Japanesecarlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mergenthal, Matt Davidson
Sep 07, 2017 -

Serra Toyota responded

Hello, thank you for taking the time to share. We are so glad that you had a great experience all around. We strive to take care of each one of our guests as best we can. We appreciate your business with us and invite you to return!

September 04, 2017

Excellent experience with salesman. Great warranty on the vehicle. Worked well for my family and our pocket book. Would recommend them to everyone for the great service a More

by Cherry Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
Sep 05, 2017 -

Serra Toyota responded

Thanks for stopping by and giving us a positive feedback. We're glad you had an excellent buying experience. We truly appreciate your business and the recommendation.

September 01, 2017

Thankful Allen burns and Beh Doli they are great they are the people you want to see to buy a car I love my Tacoma thanks Allen and thanks Beh More

by uriel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beh Doli, Allen Burns
Sep 01, 2017 -

Serra Toyota responded

Congratulations on your Tacoma, Uriel. Thanks so much for the kind note regarding your experience with Allen and Beh. We truly appreciate your business and the recommendation.

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