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Serra Toyota
Birmingham, AL
2,837 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 31, 2017
Disappointed I was trying to purchase a camaro from this dealership. Mr. Babice told me it would be 2000 down at first but when the day came for me to go into the I was trying to purchase a camaro from this dealership. Mr. Babice told me it would be 2000 down at first but when the day came for me to go into the dealership, it changed to 3500. I asked if there was anything that they to do to help me and he was just rude and said no. He beat around the bush with me every time I asked about payment. Then he just gone up and tell me at the last minute that it would be 3500 instead of the 2000 he initially said. I'm just real disappointed at the moment because I really thought I was gone be able to get that car today More
by Lavonta_06
Employees Worked With
Ronald Babice
August 31, 2017
Great ! Great place to go for a car ! The staff here are very nice and will go that extra mile to get you what you want! I want to directly thank Andrea Willi Great place to go for a car ! The staff here are very nice and will go that extra mile to get you what you want! I want to directly thank Andrea Williams & Bost Miller for helping me getting the right car that fit my need! They not only care about the sell but the service they provide to the customers ! They refuse to give me a No answer or we can't! I am very happy with the Camry I have ! More
by Rgibbs334
Employees Worked With
Aundrae Williams, Chris Ziadie, Bost Miller
August 30, 2017
An exciting day to do this on my own- a new car purchase. I have been considering another vehicle and knew I would be choosing a Toyota; My son and I shared a 2005 Toyota Camry which was his vehicle and we I have been considering another vehicle and knew I would be choosing a Toyota; My son and I shared a 2005 Toyota Camry which was his vehicle and we enjoyed the performance and good gas mileage with low maintenance; Jerry passed away this year, but He talked about us getting another Toyota some day, well, the day was now, so I went to the dealer parked the car, and just looked at all the cars on the lot and thought where do I begin, then a super nice sales rep was walking by and asked if he could assist, Allen Burns, so we started the process and it wasn't too long I found "the car," a 2017 Camry LE -beautiful color that my son and I had both admired when we would be driving and see on the road, the dawn gray metallic, I said to my self that this was the one, the sales rep was very helpful and patient and went over everything to assist me; I was so excited, and grateful to Allen for the information and knowledge he gave me to make my decision to purchase that day , the finance rep was also very nice. Thanks Toyota More
by charlesfar0717
Employees Worked With
Shannon Twitty, Allen Burns
August 24, 2017
Great service Thank you Serra Toyota and Allen burns for all your help. We were highly recommend Alan and all the folks there. We will be buying all of our cars fro Thank you Serra Toyota and Allen burns for all your help. We were highly recommend Alan and all the folks there. We will be buying all of our cars from Serra from now on! More
by Tiffany
Employees Worked With
Tim Mergenthal, Allen Burns, Dan Pappert
August 23, 2017
Help Needed While traveling through Birmingham, we experienced engine problems. This dealership took us in on a Saturday morning, repaired our problem and got us While traveling through Birmingham, we experienced engine problems. This dealership took us in on a Saturday morning, repaired our problem and got us back on the road within an hour and a half. The service was fantastic, friendly and most appreciated! The wait time was accompanied by fresh coffee and donuts and constant updates on the progress of our repairs. THANK YOU!! Dennis, Matt and the repair technicians. More
by Henry Restarick
Employees Worked With
Dennis, Matt Lawley
August 20, 2017
Very easy and people pleasing! I went to purchase a new Toyota, sales consultant Haley Johnson was very knowledgeable and great at answering my questions. My third toyota I have pu I went to purchase a new Toyota, sales consultant Haley Johnson was very knowledgeable and great at answering my questions. My third toyota I have purchased new and the best service yet!!!! More
by Gmaangel
Employees Worked With
HALEY JOHNSON
August 19, 2017
Serra Toyota Man of the year Thank you to Ahmadou for a job well done. We needed a car bad and you saw to it that your customer didn't leave empty handed. Even working til closing Thank you to Ahmadou for a job well done. We needed a car bad and you saw to it that your customer didn't leave empty handed. Even working til closing time, that's what I consider a hard worker. My mom and I just wanna say two words again. Thank You. More
by Gameface
Employees Worked With
Ahmadou Sow
August 19, 2017
Thanks Allen We came a long way and Allen burns came throigh!!! Thanks Allen and Justin and Serra Toyota...We will always come to Center Point and Serra Toyota for We came a long way and Allen burns came throigh!!! Thanks Allen and Justin and Serra Toyota...We will always come to Center Point and Serra Toyota for our cars. More
by Ann S
Employees Worked With
Allen Burns
August 19, 2017
Awesome Amadou was an excellent salesman, who helped me get the car I desired. He went above and beyond to ensure customer satisfaction was guaranteed. I woul Amadou was an excellent salesman, who helped me get the car I desired. He went above and beyond to ensure customer satisfaction was guaranteed. I would most definitely, do business with him again! More
by Xsmith01
Employees Worked With
Ahmadou Sow
August 13, 2017
Another Sienna from Serra Bought another Toyota Sienna from Serra in Birmingham. Great to work with our salesman Justin Hamblin who took great care of us. Will definitely recom Bought another Toyota Sienna from Serra in Birmingham. Great to work with our salesman Justin Hamblin who took great care of us. Will definitely recommend Serra for anyone looking for a good deal at a friendly dealer. More
by Guy Miller
Employees Worked With
Brett Hickman, Justin Hamblin
