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Serra Toyota
Birmingham, AL
2,840 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from downtown Birmingham, we are convenient to the metro area and open 6 days a week, including our service department to serve you.
20 Years of Experience at Birmingham's Serra Toyota
When you visit Serra Toyota , you’ll experience the friendly and knowledgeable staff you’d expect from a family owned and operated dealership with over 20 years of selling Toyota’s and the selection and resources you demand from a large Toyota dealership.
The sales showroom is equipped with 4 large flat screen TVs to keep you in touch with the news of the day or your favorite show. Relax and enjoy your favorite SEC team’s game while our award-winning sales professionals prepare your new Toyota for delivery.
Our Service lounge is equipped with 2 large flat screen TVs for your favorite show, news channel, or game. You can relax and enjoy the game on Saturdays knowing your Toyota is being serviced by our factory trained Toyota Technicians. We also offer each guest, complimentary breakfast and lunch, free Manicure Mondays, shuttle service, and our “Stay Put Service” which is a complimentary pick up and drop off service . Rental vehicles are available
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 7:30 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,840 reviews
September 06, 2017
Awesome!!! Great!!!! I was very pleased with the purchase I recently made. You will love the friendliness and the quality of customer service from the staff. Th Great!!!! I was very pleased with the purchase I recently made. You will love the friendliness and the quality of customer service from the staff. The salesman was wonderful. More
by Camry2018
Employees Worked With
Jarmaine White
September 04, 2017
Excellent experience with salesman. Great warranty on the vehicle. Worked well for my family and our pocket book. Would recommend them to everyone for the great service a with salesman. Great warranty on the vehicle. Worked well for my family and our pocket book. Would recommend them to everyone for the great service and great vehicles. More
by Cherry Family
Employees Worked With
Shawn Jenkins
September 01, 2017
Thankful Allen burns and Beh Doli they are great they are the people you want to see to buy a car I love my Tacoma thanks Allen and thanks Beh Allen burns and Beh Doli they are great they are the people you want to see to buy a car I love my Tacoma thanks Allen and thanks Beh More
by uriel
Employees Worked With
Beh Doli, Allen Burns
August 31, 2017
Great ! Great place to go for a car ! The staff here are very nice and will go that extra mile to get you what you want! I want to directly thank Andrea Willi Great place to go for a car ! The staff here are very nice and will go that extra mile to get you what you want! I want to directly thank Andrea Williams & Bost Miller for helping me getting the right car that fit my need! They not only care about the sell but the service they provide to the customers ! They refuse to give me a No answer or we can't! I am very happy with the Camry I have ! More
by Rgibbs334
Employees Worked With
Aundrae Williams, Chris Ziadie, Bost Miller
August 31, 2017
Disappointed I was trying to purchase a camaro from this dealership. Mr. Babice told me it would be 2000 down at first but when the day came for me to go into the I was trying to purchase a camaro from this dealership. Mr. Babice told me it would be 2000 down at first but when the day came for me to go into the dealership, it changed to 3500. I asked if there was anything that they to do to help me and he was just rude and said no. He beat around the bush with me every time I asked about payment. Then he just gone up and tell me at the last minute that it would be 3500 instead of the 2000 he initially said. I'm just real disappointed at the moment because I really thought I was gone be able to get that car today More
by Lavonta_06
Employees Worked With
Ronald Babice
August 30, 2017
An exciting day to do this on my own- a new car purchase. I have been considering another vehicle and knew I would be choosing a Toyota; My son and I shared a 2005 Toyota Camry which was his vehicle and we I have been considering another vehicle and knew I would be choosing a Toyota; My son and I shared a 2005 Toyota Camry which was his vehicle and we enjoyed the performance and good gas mileage with low maintenance; Jerry passed away this year, but He talked about us getting another Toyota some day, well, the day was now, so I went to the dealer parked the car, and just looked at all the cars on the lot and thought where do I begin, then a super nice sales rep was walking by and asked if he could assist, Allen Burns, so we started the process and it wasn't too long I found "the car," a 2017 Camry LE -beautiful color that my son and I had both admired when we would be driving and see on the road, the dawn gray metallic, I said to my self that this was the one, the sales rep was very helpful and patient and went over everything to assist me; I was so excited, and grateful to Allen for the information and knowledge he gave me to make my decision to purchase that day , the finance rep was also very nice. Thanks Toyota More
by charlesfar0717
Employees Worked With
Shannon Twitty, Allen Burns
August 24, 2017
Great service Thank you Serra Toyota and Allen burns for all your help. We were highly recommend Alan and all the folks there. We will be buying all of our cars fro Thank you Serra Toyota and Allen burns for all your help. We were highly recommend Alan and all the folks there. We will be buying all of our cars from Serra from now on! More
by Tiffany
Employees Worked With
Tim Mergenthal, Allen Burns, Dan Pappert
August 23, 2017
Help Needed While traveling through Birmingham, we experienced engine problems. This dealership took us in on a Saturday morning, repaired our problem and got us While traveling through Birmingham, we experienced engine problems. This dealership took us in on a Saturday morning, repaired our problem and got us back on the road within an hour and a half. The service was fantastic, friendly and most appreciated! The wait time was accompanied by fresh coffee and donuts and constant updates on the progress of our repairs. THANK YOU!! Dennis, Matt and the repair technicians. More
by Henry Restarick
Employees Worked With
Dennis, Matt Lawley
August 20, 2017
Very easy and people pleasing! I went to purchase a new Toyota, sales consultant Haley Johnson was very knowledgeable and great at answering my questions. My third toyota I have pu I went to purchase a new Toyota, sales consultant Haley Johnson was very knowledgeable and great at answering my questions. My third toyota I have purchased new and the best service yet!!!! More
by Gmaangel
Employees Worked With
HALEY JOHNSON
August 19, 2017
Thanks Allen We came a long way and Allen burns came throigh!!! Thanks Allen and Justin and Serra Toyota...We will always come to Center Point and Serra Toyota for We came a long way and Allen burns came throigh!!! Thanks Allen and Justin and Serra Toyota...We will always come to Center Point and Serra Toyota for our cars. More
by Ann S
Employees Worked With
Allen Burns
