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Serra Toyota

Birmingham, AL

4.8
2,849 Reviews
At Serra Toyota, Inc in Birmingham, AL, also serving Hoover, Trussville, Pinson, Chalkville and Tuscaloosa, we understand where you buy your new Toyota is just as important as the purchase itself. One visit to our facility at 1300 Centerpoint Parkway in Birmingham and you’ll understand why hundreds of people choose Serra Toyota each month for their new or pre-owned Toyota purchase. Located just minutes from ...
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1300 Center Point Pkwy

Birmingham, AL

35215

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Showing 2,849 reviews

September 15, 2016

Shawn made the whole buying experience easy! Despite past experiences at other dealers, Shawn made the entire purchasing experience painless. We felt he was trustworthy and sincere in the entire More

by dwilliams20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jenkins
Sep 16, 2016 -

Serra Toyota responded

Thanks for the great review! It's our goal to provide our customers with honest service and a welcoming atmosphere. Congratulations on your purchase!

September 13, 2016

Chris He was awesome. He helped me get a brand new car. I love it, wouldn't have asked for anyone better to sale me a car. More

by Witcher95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie
Sep 16, 2016 -

Serra Toyota responded

Thanks for the kind review! We appreciate your business and are glad your experience was awesome. Congratulations on your purchase!

September 13, 2016

Great Job and Well Done My car 'shopping' experience with Keith back in August 2015 was refreshing to say the least. He went above the call of duty to insure that my car pu More

by lyndorsey2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Clements
Sep 16, 2016 -

Serra Toyota responded

Thank you for the five-star review! We're happy to see that your experience with us went so well. We look forward to serving you and your friends in the future!

September 13, 2016

Quinton Smith was amazing Quinton Smith was amazin great experience him and Shannon Tweed was great I recommend all my family and friends the show me the service department whe More

by Toni Hurd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Smith
Sep 16, 2016 -

Serra Toyota responded

Hi, Toni! Thank you for your review and your business! We're glad you had an amazing experience at our dealership and that our staff was helpful. We look forward to helping you purchase another car in the future!

September 10, 2016

Chris was awesome!!!!!! Will buy from him again! Chris was very professional and was wonderful to work with. I will recommend him to friends and family looking for a Toyota in the future! More

by Jmanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie
Sep 11, 2016 -

Serra Toyota responded

Hello, Jmanda! We are glad to hear that your experience working with Chris went well, we will be sure to pass along your kind words to him. We appreciate your business! Should you need anything, do not hesitate to let us know! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

September 09, 2016

Best place to buy a car. Very professional. I went to test drive a 4 runner and not expecting to find what I wanted but they had the exact vehicle I wanted. And if they didn't they could probabl More

by Fletch lives
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Hickman, Willard Love
Sep 09, 2016 -

Serra Toyota responded

Thank you for leaving us a great review! We work hard to provide each and every customer with a top-notch service and we are happy to hear we were able to achieve that with you. We will make sure to pass along your compliments to Brett and Willard, they will be very happy to hear your kind words! We greatly appreciate your business and we look forward to seeing you again soon! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

More
September 09, 2016

great He always make sure you are very happy before You leave and that you get the best deal for you. He works hard to make sure you get everything that yo More

by bren
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ahmadou Sow
Sep 09, 2016 -

Serra Toyota responded

Bren, thank you for taking the time to recognize Ahmadou for his hard work and excellent customer service. We are happy that he continues to provide his customers with a top-notch service! Please let us know if we can be of any service in the future! Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

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September 09, 2016

Never give up 2 weeks ago I went to Jim Burke Nissan, I was told that they can get me in a car and all I needed was a co-signer but there was no luck. I was startin More

by Vanessa Shelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Kornegay, Willard Love, Quinton Smith
Sep 12, 2016 -

Serra Toyota responded

Congrats on your new 2017 Camry, Vanessa! It is a pleasure to hear Quinton went above and beyond to provide you with a fantastic experience. He will be very happy to hear your kind words. We appreciate your business and hope you continue to enjoy your new car out on the open road.

September 08, 2016

Had a very nice experience at Serra I inquired about a vehicle on line and was contacted a short time later by Raphaelle Webhy. She walked through whole process and made me an appointmen More

by Billbo09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphaelle Wehby
Sep 09, 2016 -

Serra Toyota responded

Thanks for sharing your review! We're happy to hear that Raphaelle provided you with the great service you deserve. It's always our goal to provide five-star service - if there's anything we can do to make your next visit better, please don't hesitate to contact me. Congratulations on your new truck! -Best, Meghan Barnes, Customer Relations Manager, (205) 838-4400

More
September 07, 2016

Chris was great Chris is the best car salesman ever!!! I will tell all my friends and family to go see him. He is the best!! Need I say more!!! More

by Lucy32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ziadie
Sep 08, 2016 -

Serra Toyota responded

Thanks for your kind review, Lucy! We're happy to hear that Chris provided you with the great service you deserve. We appreciate your business and your recommendation - please let us know if we can be of help in the future!

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